Ericka Escobar | Page 2

You guys suck. I called in advance of my appoitment. Went in to my appointment for a new key fob. They reviewed my info and checked me in. Made me wait in the w I called in advance of my appoitment. Went in to my appointment for a new key fob. They reviewed my info and checked me in. Made me wait in the waiting room. Later - they came out and handed my original key and said there machine was broken and make anther appt. No one said sorry, or "my bad". More

by STEVESMITH14504 Verified Customer Verified Customer

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The service advisor is very professional and the communication was very effective using text messages (by customer's request). Shuttle service was on time as expected. communication was very effective using text messages (by customer's request). Shuttle service was on time as expected. More

by ARAYHL Verified Customer Verified Customer

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Noticed on Wednesday loud noise coming from muffler area of car.Took my 2013 Nissan Sentra to Criswell Nissan on Saturday Morning. No Appointment. Arrived at 8:45. Diagnostic was performed (with pictures ta of car.Took my 2013 Nissan Sentra to Criswell Nissan on Saturday Morning. No Appointment. Arrived at 8:45. Diagnostic was performed (with pictures taken on advisor iPhone)my vehicle was missing a bolt connecting the muffler. Need a connector kit. Work was performed very satisfactory. Left dealership at 11:30. All good for now! More

by clayja1 Verified Customer Verified Customer

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I went to this dealership to see about getting my truck serviced and fixed. Yes I did. serviced and fixed. Yes I did. More

by El Conquistador!! Verified Customer Verified Customer

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The service provided was excellent and fixed all of the reported issues. The only complaint that I have is that my car was ready to be picked up but a few days went by before someone contacted me to let m reported issues. The only complaint that I have is that my car was ready to be picked up but a few days went by before someone contacted me to let me know that. More

by JOEDEVLIN Verified Customer Verified Customer

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I had been coming to this place for a long time, and they never let me down. Good customer, makes very easy to do business. The strategic situation to drive over there is also easy and good to park. never let me down. Good customer, makes very easy to do business. The strategic situation to drive over there is also easy and good to park. More

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Took 3 hours to complete oil change and rotation and only called me back that my vehicle was ready after I called to inquire. The coupon that I received had hidden unexplained expenses that were charged afte called me back that my vehicle was ready after I called to inquire. The coupon that I received had hidden unexplained expenses that were charged after service. The service center forgot to return my wheel lock. Had to wait while they searched for it and eventually found it. Did not include my discount coupon on the final bill and had to get the bill changed. Cashier couldn’t find someone to bring my vehicle. She drove it to me herself. Disappointing experience. More

by BARTEEGB Verified Customer Verified Customer

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Very good at there job, will give you an estimate of what the repairs cost beforehand and does my services on my vehicle. the repairs cost beforehand and does my services on my vehicle. More

by TONYWSANDERS57 Verified Customer Verified Customer

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The service was great I always come to dealer and advisor was good too me was good too me More

by LYNELLEMCRAE15 Verified Customer Verified Customer

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Muy bien me a tendieron con amabilidad y todo me replicaron lo que necesitaba el carro replicaron lo que necesitaba el carro More

by MARQUEZENRIQUE61 Verified Customer Verified Customer

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