Eric Rozenhal | Page 4

I ordered a specialty rim and tire for my lifted F150. Upon delivery we found it to be the wrong size. Without hesitation Joe and Eric reordered a new rim which arrived within a few days, the tire was mou Upon delivery we found it to be the wrong size. Without hesitation Joe and Eric reordered a new rim which arrived within a few days, the tire was mounted and balanced and I was on my way. Great job as usual. More

by ROC1CO Verified Customer Verified Customer

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I am so happy I drove from Clearwater to have my car serviced here. Frank from the service department was awesome! He made sure the issues I had were taken care of. Randy and Eric from the parts departm serviced here. Frank from the service department was awesome! He made sure the issues I had were taken care of. Randy and Eric from the parts department were also a big help. Couldn't have asked for a better group of people to help me out. I will be back if I need anything done in the future! More

by Dawn Verified Customer Verified Customer

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I though I was treated very well. Nate was very helpful getting all of the trucks I wanted to test drive ready for me to drive. I would rate Nate a 5 star as he was not on the list in the sales department. getting all of the trucks I wanted to test drive ready for me to drive. I would rate Nate a 5 star as he was not on the list in the sales department. More

by rchristiano200 Verified Customer Verified Customer

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Excellent service. The advisor met me at my truck and was very professional. He even made the call to a nearby rental car company and arranged for them to pick me up. My truck was fixed in timely manner and very professional. He even made the call to a nearby rental car company and arranged for them to pick me up. My truck was fixed in timely manner and notified as soon as it was completed. I would highly recommend going here. More

by astroup1227 Verified Customer Verified Customer

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Finance department tried to charge me twice for Finance department tried to charge me twice for warranty. Mechanic overlooked O-ring on drain plug after changing oil. Oil all over my driveway was Finance department tried to charge me twice for warranty. Mechanic overlooked O-ring on drain plug after changing oil. Oil all over my driveway was not happy at all.Detail shop is horrible. But I have nothing but great things to say about Tony and service. And Mike that sold me the truck. More

by LAURAV1214 Verified Customer Verified Customer

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I come to Ford of Port Richey every 1-2 months and it’s always a pleasant experience. John was my service rep and he’s awesome! I talk with him every time I’m there and he’s consistently great at his job. always a pleasant experience. John was my service rep and he’s awesome! I talk with him every time I’m there and he’s consistently great at his job. The few times that things have gone wrong, the dealership/John have gone above and beyond to fix the issue. Other names that I would like to mention that have always been great are Eric the parts manager, and Anthony the sales guy. Both great people! More

by MATTHENSHILWOOD Verified Customer Verified Customer

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Most unprofessional people we have ever met!!!!!!When Most unprofessional people we have ever met!!!!!! When service washed our new car the didn’t even notice rocker panels were broke on both sides, we h Most unprofessional people we have ever met!!!!!! When service washed our new car the didn’t even notice rocker panels were broke on both sides, we had to point it out to them! More

by Elaine Pickering Verified Customer Verified Customer

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The service was excellent. Very professional and knowledgeable staff with a friendly approach to customer service. They were very responsive to my calls and made sure I was completely satisfied wit knowledgeable staff with a friendly approach to customer service. They were very responsive to my calls and made sure I was completely satisfied with my F-250. More

by Choco Verified Customer Verified Customer

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Couldn’t be happier with the service and professionalism from Eric and John. Best experience I’ve had at any dealership. Will come here to purchase next vehicle from Eric and John. Best experience I’ve had at any dealership. Will come here to purchase next vehicle More

by Jjwillis83 Verified Customer Verified Customer

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Easy in, easy out. Incredible and friendly service from start to finish. It’s always refreshing when employees love what they do. These guys go above and beyond. Thank you !! start to finish. It’s always refreshing when employees love what they do. These guys go above and beyond. Thank you !! More

by Dave M Verified Customer Verified Customer

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