Eric Maymon
Eric Maymon at Sutton Ford
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Eric Maymon | Page 4

Sales Consultant

Sutton Ford

21315 Central Avenue
Matteson, IL 60443

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4.3
48 Reviews
4.3

48 Reviews

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48 Reviews of Eric Maymon

December 07, 2022

Dealership Rating
Employee Rating

This was a very unique experience from start to finish. The salesman who assisted me was very personable and professional. I even walked away with a better deal than I hoped for. Thank you eric and the ent More

by rooseveltone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 09, 2022

Sutton Ford responded

Hi, we are happy we could make your experience a positive one! At Sutton Ford Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

December 04, 2022

Dealership Rating
Employee Rating

Sales manager yelled at me because I was calling his service part manager too much told me to apologize, I said I’m not gonna apologize to nobody. I just bought a car from you for almost 23,000 and you More

by mspilarsmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Nate Sutton, Cree Lyons , Brittani Ashley Culpepper, LaToyta McDonald, matt monix, Mike Semik, Anita Sutton, Greg not a good salesman

Dec 05, 2022

Sutton Ford responded

As we explained the vehicle does not come with a spare from the factory. Many newer vehicles today do not come with them. When you brought it to our attention we immediately ordered you an inflator kit and it was here the next day. You decided you didn't want that so we went out and found all the equipment spare tire, jack, lug wrench to an older model that came with all the equipment and made sure it would still work on the newer van. We mentioned it would take about a week and we would inform you when it came in. You continued to call multiple time each day and were spoken to on almost every occasion. The 3rd day you called 5 times before 10am. We then mentioned to you in a call that morning that as soon as the parts come in we'd contact you. You then continued to call again several times the same day. I asked you to please stop calling continuously and we'd contact you when the parts came in. The parts came in a few days later and you picked them up. Thank you for your purchase

Dec 05, 2022

mspilarsmith responded

You guys say whatever you want to say the one writing must be the sales manager he called me and yelled at me to apologize cuz I called too much!!! no matter what you say there was no reason I'm the customer no reason for him to keep yelling at me cause I called .... Ford will know about sales manager conduct in regards to a value customer that just purchased a 23,000 car. Again worst experience ever had with Ford "Sutton" Matteson Illinois

Dec 06, 2022

mspilarsmith responded

You guys say whatever you want to say the one writing must be the sales manager he called me and yelled at me to apologize cuz I called too much!!! no matter what you say there was no reason I'm the customer no reason for him to keep yelling at me cause I called .... Ford will know about sales manager conduct in regards to a value customer that just purchased a 23,000 car. Again worst experience ever had with Ford

November 17, 2022

Dealership Rating
Employee Rating

They provided 100% to meet my expectations. Great Service! Will definitely recommend to friends and family. More

by kathiemessi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cree Lyons, Eric Eric, Melissa melissa , Thomas

Nov 21, 2022

Sutton Ford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 13, 2022

Dealership Rating
Employee Rating

I moved to Chicago suburbs 3 years ago from the south where people still say please and thank you so unlike other dealerships I had recently visited at Sutton ford I was immediately greeted at the front More

by jerrywilloughby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 20, 2022

Sutton Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

Nov 20, 2022

jerrywilloughby responded

Thanks Eric hope you and the family at Sutton Ford have a happy holiday

November 01, 2022

Dealership Rating
Employee Rating

Eric was very helpful and professional. He made sure I was place into a vehicle and helped me every step of the way. I’ll highly recommend Sutton Ford. More

by dominiquebanks1007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 07, 2022

Sutton Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 06, 2022

Dealership Rating
Employee Rating

Everything was very good all went well . .good service all around…very good .. okay.yes More

by walteryoung83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2022

Sutton Ford responded

Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

September 15, 2022

Dealership Rating
Employee Rating

Knowledgable employees, made my purchase a breeze. Thanks to the expertise our family was in and out. Great job! Thank You, Eric Maymon for selling us our 1st. Ford Pick Up Truck. Ready to have some More

by tdrobinson2300
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2022

Sutton Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sutton Ford Inc.! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 11, 2022

Dealership Rating
Employee Rating

Good service, rental car service while truck was in for service. Friendly people, communication was excellent More

by pmsng72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2022

Sutton Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 05, 2022

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Employee Rating

I didn’t get the service I requested . I asked for a premium oil change for $255 . I got a $60 oil change with no car wash. More

by Rockey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Lester Parker, Karen Ford , Abe Ascencio, Brittani Ashley Culpepper, Lexie Hayes, matt monix, Anthony Sporando, Anita Sutton, Anthony Taylor

Sep 30, 2022

Sutton Ford responded

Hi Rockey, thank you for sharing this recent experience with us. We take our clients' comments seriously and want to understand in further detail what exactly went wrong. Please reach out to us at (708) 720-8125 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon.

September 04, 2022

Dealership Rating
Employee Rating

They had a nice selection and our salesman was very attentive of our needs and what we wanted. More

by Mlw1180
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2022

Sutton Ford responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

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