Eric Defalco
Eric Defalco at Tasca Automotive Group
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Eric Defalco | Page 3

Service Advisor

Tasca Automotive Group

1300 Pontiac Ave
Cranston, RI 02920

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491 Reviews
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491 Reviews

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491 Reviews of Eric Defalco

May 18, 2021

Dealership Rating
Employee Rating

Good guys in service. Eric DeFalco is great. Very Good guys in service. Eric DeFalco is great. Very helpful and friendly and he gets right to the issue and is always pleasant about it More

by Satisfied Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 04, 2021

Dealership Rating
Employee Rating

I've been a Tasca customer for many years with both service and sales and believe that their motto is spot on, "You Will Be Satisfied" More

by iron37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edward Nardolillo, Marissa Vedder, Jessica Vedder , Stephen D'Elena, Adam Stone, John Stone

March 18, 2021

Dealership Rating
Employee Rating

Eric did an excellent job helping us get our vehicle road worthy and inspected. He communicated with us about all that was needed, gave a time frame that was acccurate. Very professional. More

by bettercarriercorp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 17, 2021

Dealership Rating
Employee Rating

Jorge Quinta is a great asset to this dealership. I hope management is aware of the amazing employees who work diligently for them. I didn't get the names of all the service people who picked up and returne More

by Chris T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jorge Guinta

March 05, 2021

Dealership Rating
Employee Rating

Excellent service provided by Eric Defalco my Service Advisor. He kept me informed the two weeks it took to solve and complete the job. He was on top of the issue from beginning to end. He is a tremen More

by JJB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Victor Dacosta

March 04, 2021

Dealership Rating
Employee Rating

From the reception to the service writers, parts department personnel, all provide excellent service. I had the first appointment at 0700 hours. I arrived ten minutes early to find a few other custo More

by GCL68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

February 28, 2021

Dealership Rating
Employee Rating

In spite of the pandemic, they were able to maintain a consistent schedule and keep appointments. Eric managed the work done on my car and kept me fully informed of the needed repairs and price. More

by JR
Recommend Dealer
Yes
Mar 01, 2021

Tasca Automotive Group responded

Thank you for taking the time to share your thoughts on working with Eric and our team. We're glad to hear they delivered such a great experience! Sincerely, The Tasca Family

February 20, 2021

Dealership Rating
Employee Rating

From making the appointment to picking up my car at night the treatment received was outstanding. Which is the norm at Tasca. Rated price a 5 but in that case going down is better than reaching higher More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 21, 2021

Tasca Automotive Group responded

Thank you, Joe! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tasca Automotive Group. Sincerely, The Tasca Family

February 05, 2021

Dealership Rating
Employee Rating

Erik was a pleasure to work with. He kept me updated on the service of my car though out the day. Great customer service experience. More

by Lincoln#1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 05, 2021

Tasca Automotive Group responded

We appreciate your business and our team looks forward to serving you again soon! Sincerely, The Tasca Family

January 30, 2021

Dealership Rating
Employee Rating

Erik was a pleasure to work with. He kept me updated on the service of my car though out the day. Great customer service experience. More

by Rmmeadows
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Jan 30, 2021

Tasca Automotive Group responded

Thank you for sharing your experience with us! We're happy to hear that Erik was able to assist you with your service needs. We truly appreciate your business and your feedback! Sincerely, The Tasca Family