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Eric Defalco

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Eric Defalco

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Eric Defalco

Service Advisor

Tasca Automotive Group

1300 Pontiac Ave
Cranston, RI 02920

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491 Reviews

Overview Reviews (491)

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491 Reviews

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491 Reviews of Eric Defalco

January 26, 2024

Dealership Rating

Employee Rating

Best dealership in RI. Quality salesman Don Mailloux has never disappointed me. I have purchased/leased 9 cars from him. He treats me like family. Quality salesman Don Mailloux has never disappointed me. I have purchased/leased 9 cars from him. He treats me like family. More

by JoeM

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Don Mailloux, Michael Yang, Matt Cabral

Helpful 0

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Jan 28, 2024 -

Tasca Automotive Group responded

Thank you so much for your wonderful review! We are thrilled to hear that Don always provides you with great service. We thank you for choosing Tasca Automotive Group, Joe. We truly appreciate your loyalty to us.

February 08, 2023

Dealership Rating

Employee Rating

Craig goes out of his way as does Ford to satisfy customers. He is an asset to Tasca Ford. Thank you again Eric customers. He is an asset to Tasca Ford. Thank you again Eric More

by Pathusseyharris

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 08, 2023 -

Tasca Automotive Group responded

Pat, It's great to hear that Eric was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Tasca Automotive Group!

October 03, 2022

Dealership Rating

Employee Rating

Fast and courteous service. Always respectful. Truly an excellent experience. Only dealership I trust to handle my auto needs. Unlike other dealerships, I never have to worry ab Always respectful. Truly an excellent experience. Only dealership I trust to handle my auto needs. Unlike other dealerships, I never have to worry about being pushed into getting service that my car doesn’t need at that moment. As a senior citizen that is an important factor to me. Other dealerships I’ve been to over the years do not operate with such good character. More

by Livisnana

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Eileen Aquilante, Michael Mulbah, Edward Nardolillo, Marissa Vedder , John Stone

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Oct 04, 2022 -

Tasca Automotive Group responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Tasca Automotive Group. We look forward to having you as one of our valued customers for many more years to come!

March 20, 2022

Dealership Rating

Employee Rating

I have been dealing with Tasca since 2009. Very professional and thorough when servicing my vehicle. I just bought a car yesterday and can not say enough good things about Josephine Merolla. S Very professional and thorough when servicing my vehicle. I just bought a car yesterday and can not say enough good things about Josephine Merolla. She was pleasant and very knowledgeable. Even gave me a tutorial on how to sync my phone and other computer/car stuff. Josephine even called me the next day to see how I liked the car and if I had any questions. Top notch!! Very very pleased all the way around. More

by laur65

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Josephine M. Merolla , John Stone

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Mar 20, 2022 -

laur65 responded

have been dealing with Tasca since 2009. Very professional and thorough when servicing my vehicle. I just bought a car yesterday and can not say enough good things about Josephine Merolla. She was pleasant and very knowledgeable. Even gave me a tutorial on how to sync my phone and other computer/car stuff. Josephine even called me the next day to see how I liked the car and if I had any questions. Top notch!! Very very pleased all the way around

December 08, 2021

Dealership Rating

Employee Rating

I have visited Tasca Automotive on several occasions and Eric has taken care of me in many of those occasions. I have alway been impressed with His efficiency and understanding of my issues. Job well done! Eric has taken care of me in many of those occasions. I have alway been impressed with His efficiency and understanding of my issues. Job well done! He is an asset to your organization. Mike O. More

by Mike

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: John Stone

Helpful 0

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Dec 08, 2021 -

Tasca Automotive Group responded

Thank you for the kind words for our service department, Mike! We look forward to sharing your compliments with Eric and our crew. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help.

November 19, 2021

Dealership Rating

Employee Rating

Eric is thoughtful and through. Even with the shortages of employees, (COVID) he was quick to welcome me and when it was time to write up my ticket, he was careful to review everything with me and at the e of employees, (COVID) he was quick to welcome me and when it was time to write up my ticket, he was careful to review everything with me and at the end, reviewed other issues the tech's found. More

by mark.mclri

Recommend Dealer

Yes

Helpful 0

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Nov 20, 2021 -

Tasca Automotive Group responded

Thank you, Mark! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tasca Automotive Group.

October 24, 2021

Dealership Rating

Employee Rating

The people I dealt with were friendly and very knowledgeable. I would recommend Tasca to anyone I know. knowledgeable. I would recommend Tasca to anyone I know. More

by freya816

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Oct 24, 2021 -

Tasca Automotive Group responded

We appreciate your business, Freya, and our team looks forward to serving you again soon!

October 15, 2021

Dealership Rating

Employee Rating

I always have been Satisfied when ever I visit the dealership, everyone is very friendly dealership, everyone is very friendly More

by Gene

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Adam Stone

Helpful 1

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Oct 15, 2021 -

Tasca Automotive Group responded

Thanks for sharing your thoughts about your experience with Tasca Automotive Group. We appreciate your business and hope to see you again soon!

October 12, 2021

Dealership Rating

Employee Rating

They are friendly and professional. They always let me know what is needed to keep my car in good shape. know what is needed to keep my car in good shape. More

by Virginia

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Oct 13, 2021 -

Tasca Automotive Group responded

Thank you for your business and this review, Virginia. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 30, 2021

Dealership Rating

Employee Rating

Always satisfied at Tasca. We have 5 cars and we service all of them at Tasca. hope to purchase a new Ford Bronco when they are available. all of them at Tasca. hope to purchase a new Ford Bronco when they are available. More

by Bob

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Carleen

Helpful 0

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Sep 30, 2021 -

Tasca Automotive Group responded

Thank you so much for your kind words for our service department, and for taking the time to leave us this wonderful feedback!

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