Enrique Sotelo
Enrique Sotelo at Criswell Nissan
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Enrique Sotelo | Page 2

Sales Consultant esotelo@criswellauto.com

Criswell Nissan

19574 Amaranth Drive
Germantown, MD 20874

Contact Me
4.8
20 Reviews

Sales Consultant (301) 825-5993 esotilo@criswellauto.com

Dealership Experience

1 yr, 5 mos

Languages Spoken

English English

Spanish Spanish

4.8

20 Reviews

Write a Review

20 Reviews of Enrique Sotelo

December 30, 2023

Dealership Rating
Employee Rating

Very professional on how he explains things and negotiates. Great salesman for sure. Easy to work with. More

by ronaldtwalker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ericka Escobar, Rubin Ferreira

Jan 02, 2024

Criswell Nissan responded

Our staff is dedicated to delivering a great vehicle buying experience, and we sincerely appreciate knowing you were satisfied with the results of your purchasing process. Don't hesitate to reach out if we can help in any other way.

December 30, 2023

Dealership Rating
Employee Rating

The worst experience ever ! The service advisor Ericka has a nasty attitude! The service manager Duece doesn’t take responsibility for his employees actions. Didnt even want to More

by NICOLEPCHASE
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 03, 2024

Criswell Nissan responded

We strive to provide an outstanding service event and regret this was not your experience. Your comments have been shared with our management team for review and we truly hope you'll consider giving us another chance to provide a better interaction.

December 04, 2023

Dealership Rating
Employee Rating

Criswell was very professional. The salesman and his manager were interested in what I wanted in a vehicle and we were able to negotiate an excellent price. More

by geoashneal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wayne Crabbe, Rubin Ferreira , James Cook III

Dec 06, 2023

Criswell Nissan responded

Our staff is dedicated to delivering a standout sales event, and it's exciting to see you had such a wonderful experience at Criswell! Don't hesitate to reach out if we can help in any other way.

November 16, 2023

Dealership Rating
Employee Rating

This was a smoth process. Enrique did a good job. Ashanti is a very couteous manager :) More

by CLKADISI
Recommend Dealer
Yes

Other Employees Tagged: Ashanti Shackleford , James Cook III

Nov 16, 2023

Criswell Nissan responded

It's wonderful to see you had a simple and seamless car buying experience at Criswell! Thanks for allowing us to assist with this purchase!

November 14, 2023

Dealership Rating
Employee Rating

We worked with Enrique and he was AWESOME! ! Enrique and his team really made the car shopping experience pleasant and easy. I highly recommend working with him! More

by avisimi
Recommend Dealer
Yes
Nov 15, 2023

Criswell Nissan responded

We're thrilled to see you had a fantastic car buying experience! We hope you enjoy your vehicle and welcome you to reach out if we can be of further assistance.

October 13, 2023

Dealership Rating
Employee Rating

This dealership was respectful and approachable. He helped me to get a better deal. He didn’t tell me my budget was less but he found the way give me what my budget could get. More

by DIABATEDAOUD4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 18, 2023

Criswell Nissan responded

We're happy to see we could really help you out! Our team is committed to working with you to find a vehicle that fits your needs and your budget. Thanks again for choosing Criswell!

October 03, 2023

Dealership Rating
Employee Rating

Enrique was very helpful in explaining the advantages of an EV. James was super efficient and professional. More

by stacyhickox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rubin Ferreira , James Cook III

Oct 04, 2023

Criswell Nissan responded

We're glad to see you found our staff so friendly and knowledgeable. Don't hesitate to reach out if we can help in any other way.

September 21, 2023

Dealership Rating
Employee Rating

Enrique was very attentive and responsive to our needs Kept us fully informed of service process More

by MARTELLO10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 22, 2023

Criswell Nissan responded

We're happy to see you were pleased with your experience at Criswell! Don't hesitate to reach out if we can be of further assistance.

September 19, 2023

Dealership Rating
Employee Rating

Very pleased with the customer service , got what i wanted , very polite ,friendly, drop off was very easy and quick More

by taegan.hubbard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Velasquez , James Cook III

Sep 20, 2023

Criswell Nissan responded

Excellent! It's great to hear you were pleased with your overall experience at Criswell. Don't hesitate to reach out if we can be of further assistance.

August 22, 2023

Dealership Rating
Employee Rating

Enrique and Ruben Ferreira were very helpful in helping me to buy my car. From the very beginning Enrique sent me a text saying that he expected me, even though they only had an older car for me to look a More

by EJWINTHROP1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rubin Ferreira , James Cook III

Aug 22, 2023

Criswell Nissan responded

It's great to hear you had a positive car buying experience from start to finish! Our team is always happy to help and we look forward to helping with any of your future automotive needs.

2

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