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Emily Wagner
Emily Wagner at Toyota of Des Moines

Emily Wagner | Page 94

Express Service Advisor

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.8
975 Reviews
4.8

975 Reviews

Write a Review

975 Reviews of Emily Wagner

October 03, 2023

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Customer service seems to be slipping the bigger the Dealership has gotten…. Waiting time is getting longer and longer….I’m from out of town so the car washes aren’t working for me…. More

by CHOVICK
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Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison , Colton Powers, Robert Schulz

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Oct 04, 2023

Toyota of Des Moines responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Toyota of Des Moines are thankful for customers like you! Come again soon!

October 03, 2023

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Excellent customer service start to finish. Kept me informed throughout the process & answered my questions courteously.. More

by j
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Recommend Dealer
Yes
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Oct 04, 2023

Toyota of Des Moines responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Toyota of Des Moines. All the staff will continue to work hard to provide great customer service for each visit.

October 02, 2023

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Great customer service and care to my vehicle thank you very much from the bottom of my heart More

by loriprym
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Recommend Dealer
Yes

Other Employees Tagged: JP Phillips, Travis Bergeson

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Oct 03, 2023

Toyota of Des Moines responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Toyota of Des Moines. All the staff will continue to work hard to provide great customer service for each visit.

September 30, 2023

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Emily was pleasant to work with and my service was completed in about an hour, which is exactly what I expected. More

by nixt.haley
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Recommend Dealer
Yes
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Oct 02, 2023

Toyota of Des Moines responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Toyota of Des Moines are thankful for customers like you! Come again soon!

September 30, 2023

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I appreciated the coffee machine the comfortable waiting room, the efficiency of the Staffa d the free Tommy’s car wash. It was a painless experience. More

by riseley
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Recommend Dealer
Yes
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Oct 02, 2023

Toyota of Des Moines responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Toyota of Des Moines. All the staff will continue to work hard to provide great customer service for each visit.

September 28, 2023

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Great service-friendly staff! Took time to help with my inside lights! Quick service too More

by kimhelen79
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Recommend Dealer
Yes
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Sep 29, 2023

Toyota of Des Moines responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Toyota of Des Moines. All the staff will continue to work hard to provide great customer service for each visit.

September 28, 2023

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Wonderful customer service, sales teams and all other departments as well! Keep up that great work! More

by PBRILES
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Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

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Sep 29, 2023

Toyota of Des Moines responded

Thank you for leaving us a glowing review about your car buying experience at Toyota of Des Moines! We pride ourselves on knowledgeable and honest staff members so we can ensure that you get exactly what you want and are comfortable with the entire buying process. Thank you for your business and we hope to take care of any of your future car needs!

September 26, 2023

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The person that helped me was very kind and knowledgeable on the maintenance of my truck. She translated what my next appointment would entail. More

by a.sourjs
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Recommend Dealer
Yes
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Sep 27, 2023

Toyota of Des Moines responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Toyota of Des Moines. All the staff will continue to work hard to provide great customer service for each visit.

September 26, 2023

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Quick and easy service. Emily was very quick to get back with me about any concerns and questions, too. More

by kevinegift
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Recommend Dealer
Yes
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Sep 27, 2023

Toyota of Des Moines responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Toyota of Des Moines. Thank you for your business and we look forward to seeing you back again next time!

September 26, 2023

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I believe Toyota did not inform us when we purchased our Cammary that the tires were not part of the deal. There has never been a conversation about the the separation of car and tires. More

by DENNISMULLER1948
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Recommend Dealer
No
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Sep 27, 2023

Toyota of Des Moines responded

Dennis, thank you for taking the time to provide your feedback. We do our best to give our customers all of the information and we are saddened to hear you feel we did not do that in regards to the tires for your Camry. If you would like to discuss this further, please contact our General Manager, JP Phillips.

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