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Emily Wagner
Emily Wagner at Toyota of Des Moines

Emily Wagner | Page 95

Express Service Advisor

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.8
975 Reviews
4.8

975 Reviews

Write a Review

975 Reviews of Emily Wagner

September 24, 2023

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Employee Rating

Great service. I won't take my vehicle anywhere else. Keep up the good work. More

by MAHANSON01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison , Colton Powers, Robert Schulz

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Sep 25, 2023

Toyota of Des Moines responded

Thank you for the perfect review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again at Toyota of Des Moines!

November 14, 2022

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Always feel welcome and very satisfied when getting my vehicle serviced at Toyota of Des Moines. I know I may pay more for dealerships than I would at a local garage, however, having certainty that the wo More

by Vern B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Not sure of the two individuals who helped.

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Nov 15, 2022

Toyota of Des Moines responded

Vern, thank you so much for taking the time to leave this review of your recent experience at Toyota of Des Moines. We're sincerely thankful for not just your patronage, but also your praise. Without customers like you, we wouldn't be able to do what we love. We look forward to working with you again in the future!

August 28, 2022

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I have had three service related interactions at the Grimes location. Each interaction has been first rate. I actually referenced on of these experiences in an all-employee training on the topic of fi More

by Papa L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Aug 29, 2022

Toyota of Des Moines responded

We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Toyota of Des Moines. Feel free to stop back in if there's ever anything else you need from us!

August 20, 2022

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Service is always seamless. I do miss seeing cars in the showroom and checking out with an actual person, however. More

by Golfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 22, 2022

Toyota of Des Moines responded

Thank you for the 5-star rating! We look forward to working with you in the future.

August 12, 2022

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Great service, advisors, and technicians that service my vehicle expertly every time I visit this dealership. More

by tadbert666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 15, 2022

Toyota of Des Moines responded

Thank you for the five-star review! Our expert service team strives to get our customers back out on the road as efficiently and painlessly as possible, and we're glad to hear we succeeded. Thanks for choosing Toyota of Des Moines for your service needs and we hope to see you back again in the future.

August 11, 2022

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The appt was completed much faster than expected and I like the video they send out. Everyone was very courteous and friendly. More

by Tdrake
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Marchant

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Aug 12, 2022

Toyota of Des Moines responded

A sincere thank you for your kind words and for giving us the opportunity to serve you. We are grateful for your loyalty to Toyota of Des Moines. All the staff will continue to work hard to provide great customer service for each visit.

August 09, 2022

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Emily Wagner was terrific. My 2011 FJ Cruiser required a new battery. She got me right in the quick lane and within an hour I was driving my vehicle home. Great service…well do More

by Brad
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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Aug 10, 2022

Toyota of Des Moines responded

Brad, thank you for the 5-star rating and your shout-out for Emily! We're glad to hear you received great service at Toyota of Des Moines and look forward to working with you again!

July 28, 2022

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My vehicle was done in the time I was told. Everything was explained very well. More

by sbice1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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Jul 29, 2022

Toyota of Des Moines responded

Thank you for the 5-star review. We're pleased to hear that our team took care of you and that everything went smoothly. Please let us know if there is anything else we can do for you!

June 11, 2022

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I was pleased with the personal service that I received when I asked that the air pressure be changed. More

by Mitzi2397
Recommend Dealer
Yes
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Jun 13, 2022

Toyota of Des Moines responded

Thank you for taking the time to leave your feedback, we're happy to hear that you had a positive service experience with our team! It was our pleasure to help you out, please let us know if we can assist you again in the future.

May 27, 2022

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The type of service that makes my refer to others ! Great job - glad to be in Iowa More

by Matthew.lanasa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 31, 2022

Toyota of Des Moines responded

Matthew, thank you for the kind words! We're happy that you had a positive experience with our service team. Let us know how we can help you out again in the future!

May 31, 2022

Toyota of Des Moines responded

Matthew, thank you for the 5-star rating! We look forward to working with you in the future.

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