Dealership Experience
15 yrs, 9 mos
Industry Experience
15 yrs, 9 mos
Languages Spoken
Spanish
244 Reviews
Write a Review244 Reviews of Elle Cervantes
January 12, 2021
The staff is always kind and professional. I am happy with my experience and with the service provided at Tustin Mazda. I will return for future car services. with my experience and with the service provided at Tustin Mazda. I will return for future car services. More
Other Employees Tagged: Michael Torres, Joshua Vasquez, Damian Escobedo, Tony Mattingly , Jefferson Norona
January 12, 2021
They took videos of my car to show me and it was the coolest thing ever. I loved it. Josh took care of me and was amazing. I usually come see Elle because she helped me with problems I was having with t coolest thing ever. I loved it. Josh took care of me and was amazing. I usually come see Elle because she helped me with problems I was having with the Huntington Mazda dealership and she was the reason I drive all the way from HB to Tustin to get my car serviced now but she wasn't working and Josh was just as helpful and nice to me. He made sure to give me all the information and kept me in the loop and went over every step. More
Other Employees Tagged: Joshua Vasquez
December 16, 2020
I always feel like the service department is super friendly as well as being informative and straightforward about the car. The dealership waiting area is also nice. friendly as well as being informative and straightforward about the car. The dealership waiting area is also nice. More
Other Employees Tagged: Joshua Vasquez, Tony Mattingly , Jefferson Norona
December 13, 2020
I drive out about 30 minutes to get my car serviced and personally I get the best service possible. Scheduling is easy and fixing my car makes it feel brand new every time. Amazing team. personally I get the best service possible. Scheduling is easy and fixing my car makes it feel brand new every time. Amazing team. More
Other Employees Tagged: Jim Feinstein, Joshua Wheelan, Joshua Vasquez, Damian Escobedo, Tony Mattingly
November 30, 2020
2nd new mazda I've purchased in just over 1 year. Janell Keogh has been soo helpful with both purchases and found exactly what I wanted. The dealership is top notch and very mindful of customer service, I f Keogh has been soo helpful with both purchases and found exactly what I wanted. The dealership is top notch and very mindful of customer service, I feel like I'm part of the family whenever I visit. I will definitely be back for my next purchase in a year or 2 and highly recommend anyone looking for a new Mazda to consider going there 1st!!! They were even able to squeeze me in for the service/maintenance on my other Mazda while completing the sale for the new one which made me very happy... More
Other Employees Tagged: Janell Keogh , Jackson King
November 19, 2020
Chance is a great guy. By far he has been the best sales adviser I have ever had. He helped me with the purchasing of my Mazda 3 turbo. He met with me on a Wednesday and I told him I need a couple of days adviser I have ever had. He helped me with the purchasing of my Mazda 3 turbo. He met with me on a Wednesday and I told him I need a couple of days to think about. No problem, no pressure. I emailed him once I decide to buy the car. He reserved the color I wanted and setup and appointment the same day. He even asked the service people the next day to stay open a little later so that I could get some accessories for the car. See Chance if you go to buy a car a Tustin Mazda Thanks again! Carlos R Mera More
Other Employees Tagged: Chance Asue
November 10, 2020
Josh was very kind and made me feel comfortable, even though I was worried about what was wrong with my car. He took care of everything quickly and seamlessly! though I was worried about what was wrong with my car. He took care of everything quickly and seamlessly! More
Other Employees Tagged: Joshua Vasquez
October 29, 2020
Josh was on top of everything and fielded all of my requests. He talked me through all of the details in the car report and found issues that made total sense to address. Very Thankful for his extra ef requests. He talked me through all of the details in the car report and found issues that made total sense to address. Very Thankful for his extra effort More
Other Employees Tagged: Joshua Vasquez, Damian Escobedo
September 07, 2020
When I come to Tustin Mazda, I feel 100% taken care of from start to finish. Everyone, incl Josh, is always helpful, kind, and friendly. from start to finish. Everyone, incl Josh, is always helpful, kind, and friendly. More
Other Employees Tagged: Joshua Vasquez
August 01, 2020
Kevin was wonderful assisting me with leasing my 5th car from this dealership. Everyone at Tustin Mazda is so friendly and helpful. Kevin makes the experience of getting a new car fun; unlike so many dealer from this dealership. Everyone at Tustin Mazda is so friendly and helpful. Kevin makes the experience of getting a new car fun; unlike so many dealerships you hear about. More
Other Employees Tagged: Kevin Keogh