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Eliza S.
Refer Me
100 Reviews
Industry Experience
4 yrs
100 Reviews
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100 Reviews of Eliza S.
May 31, 2024
had a minor problem with my newer jeep grand cherokee and they were able to get it taken care of real quick with no problem. Really appreciate that. they were able to get it taken care of real quick with no problem. Really appreciate that. More
by dc
Verified Customer
Helpful 
May 29, 2024
THIS WILL BE PART ONE AS AT THIS MOMENT MY 2002 JEEP CHEROKEE IS BEING WORKED ON AT YOUR PLACE. I WAS ORIGINALLY LOOKING FOR NEWER MODEL USED JEEP BUT THERE ARE NOT MANY AVAILABLE AT THIS TIME. A FEW WE CHEROKEE IS BEING WORKED ON AT YOUR PLACE. I WAS ORIGINALLY LOOKING FOR NEWER MODEL USED JEEP BUT THERE ARE NOT MANY AVAILABLE AT THIS TIME. A FEW WEEKS AGO, I WENT TO MY LOCAL AUTO SHOP TO HAVE A DIAGNOSTIC TEST ON MY JEEP AND THEY TOLD ME THAT THE OIL LEAKING WOULD HAVE TO BE DONE AT THE CAR DEALERSHIP AS THEY DIDN'T HAVE THE EQUIPMENT TO TAKE CARE OF IT THERE BUT WHEN I BROUGHT IT IN TO YOU FOLKS YOU FOUND A FEW MORE PROBLEMS BUT SAID YOU CAN FIX THEM ALL AND MY JEEP WILL BE DRIVING GOOD AGAIN FOR A FEW MORE YEARS.BUT THE COST ALTOGETHER EVEN WITH A 10% DISCOUNT IS NEARING $3,800.00,I KNOW IT'S A LOT OF WORK BUT THE PRICE IS REALLY HIGH AND THE TOTAL IS NOT EVEN INCLUDING TAXES.HOW ABOUT GIVING US YOUR CUSTOMERS A LITTLE BREAK. I BOUGHT MY FIRST JEEP AT YOUR PLACE IN 1993 AND GOT MY CURRENT JEEP THERE IN 2015.I KNOW THAT THE OWNERSHIP HAS CHANGED SINCE BOTH OF MY JEEP PURCHASES BUT I WILL TELL YOU THAT THE PEOPLE YOU HAVE WORKING THERE (THOSE I HAVE MET) ARE GREAT. WALKING INTO YOUR BUILDING IS MUCH BETTER THEN IN THE PAST. I WALKED IN AND WAS GREETED BY IMMANUEL AND HE SHOWED THE USED JEEPS THAT WERE AVAINABLE AND WHEN I DIDN'T SEE ONE I LIKED I ASKED ABOUT CHECKING FOR OIL LEAK AND HE TOOK ME OVER TO THE SCHEDULING AREA AND SAGE WAS THERE TO HELP ME AND SAID I COULD BRING IT IN THE NEXT DAY WHICH WAS YESTERDAY. BUT THEY WERE BOTH GREAT AND YOU ARE LUCKY TO HAVE THEM WORKING AT YOUR COMPANY AND 5 STARS TO BOTH OF THEM. WHEN I WENT IN YESTERDAY SAGE WAS ON THE PHONE SO ELIZA HELPED WITH CHECKING ME IN THEN OF COURSE TOLD ME HOW MUCH IT WAS GOING TO COST WHICH ISN'T HER FAULT.SHE ALSO GET'S 5 STARS. NOW WE WILL SEE ABOUT PART 2 WHEN HOPEFULLY I GET MY JEEP BACK TOMORROW.BEFORE I GO YOUR SHUTTLE DRIVER WAS VERY NICE AND A FIVE STAR TO HIM. More
by tony
Other Employees Tagged: Sage E.
May 19, 2024
Imagine spending 4 hours at the dealership and being happy about it!! It was my choice to wait there. I hoped I’d be in good hands and Eliza and Sage did not disappoint. The service techs did a thorough happy about it!! It was my choice to wait there. I hoped I’d be in good hands and Eliza and Sage did not disappoint. The service techs did a thorough inspection and found the issues and Sage worked with my 3rd party warranty company to get the right things covered and get me a rental car. I didn’t even have to ask! Something my previous dealership didn’t even try to do after multiple requests. Driving to seattle from skagit county for service was well worth it. Great experience all around. Helpful, happy people. 👏🏻👏🏻👏🏻 More
by woofwinder
Other Employees Tagged: Sage E.
May 04, 2024
Sage and Eliza are always great service agents for me. Attentive and thorough Very thoughtful. I trust them to know what my Jeep needs. Thank you. Attentive and thorough Very thoughtful. I trust them to know what my Jeep needs. Thank you. More
by JMOSMITH11
Other Employees Tagged: Sage E. , Chris, Tara,
May 02, 2024
I’ve been going to this dealership’s for 20 years and bought multiple cars from Jay Fahd. I think the dealership under current ownership seems. More organized and professional. James, whose w went th bought multiple cars from Jay Fahd. I think the dealership under current ownership seems. More organized and professional. James, whose w went through multiple ownerships remains a total pro and is most helpful and accommodating. More
by john@met-cos.com
May 01, 2024
Just drove the jeep 8k miles since i bought it. I got extended warranty as well. Got the service estimate of $2k just after 8000 miles. Moreover i got 4x4 service estimate for $400 which i was assu I got extended warranty as well. Got the service estimate of $2k just after 8000 miles. Moreover i got 4x4 service estimate for $400 which i was assuming should already have been done when i bought the jeep. Not a very pleasant experience. More
by SUKHRAJ.DHOOT
April 29, 2024
I specifically asked that you keep my work van locked while on your lot, and when I came back not long after dropping it off, I found it in the back lot unlocked. I let the desk know again that it needs while on your lot, and when I came back not long after dropping it off, I found it in the back lot unlocked. I let the desk know again that it needs to be locked. When I came back to pick it up, I again found it unlocked. I don't trust you and will not come back. More
by s@d.com
April 28, 2024
The estimates are high cost and uncompetitive with other auto repair services. Well, this is expected from dealers, the quality of service is low. I received an inaccurate list of quoted services for my veh auto repair services. Well, this is expected from dealers, the quality of service is low. I received an inaccurate list of quoted services for my vehicle. More
by brush.sarah.a
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