Eldon Cook | Page 6

Great Experience I found the service to be both friendly and efficient. Everything was done to make sure that I found the vehicle I wanted and in the price point I ne I found the service to be both friendly and efficient. Everything was done to make sure that I found the vehicle I wanted and in the price point I needed. They did everything they could to make me and my family feel welcomed and accommodated. I was very impressed with the post sale service. There were a few items that I discovered were not right with the vehicle. Eldon and Brandon made sure that the issues were remedied in excellent time. They have definitely made sure that I will be a long term customer. More

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Friendly people and great service. I would like to say THANK YOU to Eldon and Orlena for their help and patience. Buying new vehicle was easy, smooth and stress free experience. Eldon a I would like to say THANK YOU to Eldon and Orlena for their help and patience. Buying new vehicle was easy, smooth and stress free experience. Eldon and Orlena were in touch with us every day and kept us inform. From finding right vehicle to finance deal everything went smooth. Zender Ford here in Spruce Grove is very nice place to shop for vehicle. More

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I'm happy with Eldon and the others at Zender We bought a used car from Eldon Cook. He was great to deal with. He was easy going and competent. He created a low pressure atmosphere and was very We bought a used car from Eldon Cook. He was great to deal with. He was easy going and competent. He created a low pressure atmosphere and was very patient with my wife and I. We spent several weeks looking at different cars. When it was time to settle on a price there was the usual I have to check with the manager sort of stuff but all in all the purchase was stress free and I feel like I got a fair deal. More

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Great service Our experience buying our Ford Edge was fantastic! Eldon Cook was most helpful and make the experience fun and informative. We feel we are welcome Our experience buying our Ford Edge was fantastic! Eldon Cook was most helpful and make the experience fun and informative. We feel we are welcome back anytime we need help or advice. Orlena Mollins explained all the finance details and she made that aspect of the sale great also. More

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A great experience. Eldon was more than helpful and knowledgeable in helping us find the right vehicle. Overall a great experience with Zender, would definitely recommend Eldon was more than helpful and knowledgeable in helping us find the right vehicle. Overall a great experience with Zender, would definitely recommend the Zender team to deal with! More

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The best truck so far Always had fords my 72 86 2010 now 2014 The team got me into a truck i like great performance great sales staff . went extra mile for me. Im not a Always had fords my 72 86 2010 now 2014 The team got me into a truck i like great performance great sales staff . went extra mile for me. Im not a young man but i sure feel cool drivin my new fordgot a deal a hat and tee shirt i will recommend ford and zender to everyone gotta go drive my cool wheels bye bye. More

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Great experience! We recently purchased a used vehicle from Eldon. From the beginning he was very friendly and professional. He was very knowledgeable, and was able to We recently purchased a used vehicle from Eldon. From the beginning he was very friendly and professional. He was very knowledgeable, and was able to answer all of our questions. We would happily refer him to friends and family! We also dealt with Lorraine in service and Sandra in finance. Both were also a pleasure to work with! The staff are what made our experience at Zender Ford a great one! More

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Outstanding experience Excellent service all around. There was no pressure from the Sales department. They asked the appropriate questions in order to find the vehicle that Excellent service all around. There was no pressure from the Sales department. They asked the appropriate questions in order to find the vehicle that best suited our needs. Finance was extremely helpful, found the best rate possible and thoroughly explained the financing to us. When we drove off the lot with our new vehicle we left feeling completely satisfied with the vehicle and the service we received. More

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Very friendly & knowledgable people. My husband was driving by & Saw a Venza Toyota on the lot. We have a Toyota Van & I wanted another Toyota But not at big as the Van. So we Met wi My husband was driving by & Saw a Venza Toyota on the lot. We have a Toyota Van & I wanted another Toyota But not at big as the Van. So we Met with Eldon Cook, to show us the Vehicle & test drive it. Well it was great, Eldon is such a gentleman. So Friendly,helpful, sincere op & smiling not sneering. Honest & forthright. We also Met Brandon a sales mgr. Another really nice guy. We were totally in awe with the treatment that we got from all the staff that we dealt with. They all wanted to help us. I.e. I didn't know how to operate some of the electronics & Ryan another salesman was very willing to help us. No problem "Come back & we will help you!". So I did & I will if need be. Thank you! Zender Ford. More

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Very friendly and accommodating!! My wife and I went into Zender Ford looking for a Ford Flex. At the time we were looking for our vehicle, we were going through several life changes. My wife and I went into Zender Ford looking for a Ford Flex. At the time we were looking for our vehicle, we were going through several life changes. Our sales consultant Eldon was not pushy at all. He waited until we were ready to buy a vehicle. I was very honest with Eldon and let him know that we were also shopping around at other dealerships but I told him that I preferred to buy locally in Spruce Grove. When I had found a vehicle we wanted at a competing dealer, Zender was able to not only price match, but beat the price! After purchasing the vehicle from Zender, there was a very minor service issue I did not notice when test driving the vehicle. Eldon arrainged for the service department to call me and service appointment was set up for two days later. All service was covered under warrenty. The only minor complaint I have was I had leather seats installed in the vehicle we purchased. An after market company in Edmonton were installing the seats for Zender. The company installing the leather seats took a week longer than than they had stated they would. That being said, Zender accomodated us by providing a loaner vehicle until our vehicle was ready. Great work done by everyone at Zender.....especially Eldon!! More

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