Edward Fritts
Edward Fritts at Brown-Daub Kia
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Edward Fritts | Page 2

Express Service Advisor

Brown-Daub Kia

3600 William Penn Hwy
Easton, PA 18045

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4.8
102 Reviews

Dealership Experience

1 yr, 11 mos

4.8

102 Reviews

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102 Reviews of Edward Fritts

March 21, 2024

Dealership Rating
Employee Rating

Edward took the time to call me every step of the way and update me on what needs to be done as well as the cost. Very polite!! More

by James 2421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2024

Brown-Daub Kia responded

James, Thank you for your business and this review. We're happy to hear Edward and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 20, 2024

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Employee Rating

I usually bring car in and wait for routine service. Generally takes longer than anticipated but service managers are great. More

by TonyG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2024

Brown-Daub Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Tony, and it's great to hear about your excellent experience here at Brown-Daub Kia.

March 16, 2024

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Employee Rating

Great dealership. Pay attention to details. Everyone is very friendly and no one was pushy. More

by ZETTLEMOYERD
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 17, 2024

Brown-Daub Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Brown-Daub Kia!

March 16, 2024

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Employee Rating

Brown Daub Kia always takes care of me, whether it is sales or service, I always have a great experience! More

by HDelong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2024

Brown-Daub Kia responded

Thanks for sharing about your experience with Brown-Daub Kia. We appreciate your business and hope to see you again soon!

March 10, 2024

Dealership Rating
Employee Rating

Attentive and great customer service. Can always get an appointment when I call so I don’t have to wait too long. More

by AMYSURA
Recommend Dealer
Yes

Other Employees Tagged: Michele Allen

Mar 11, 2024

Brown-Daub Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Brown-Daub Kia!

February 28, 2024

Dealership Rating
Employee Rating

Wonderful service representative and was to replace the battery in a few hours. I told them I believe it was the battery going since it had trouble starting, Edward called me, and explained the battery wa More

by James 2421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2024

Brown-Daub Kia responded

Thank you so much for your excellent review, James! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Brown-Daub Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

February 24, 2024

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Employee Rating

I was extremely pleased with the service provided by this dealership, not only by my salesman(Bill Bickerstaff), but also the sales manager(Christopher Sorrentino). Their professionalism, knowledge of their More

by ccarvalho87.cc@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Bickerstaff , Chris Sorrentino

Feb 25, 2024

Brown-Daub Kia responded

Thanks for your feedback on your recent visit to our dealership. I'm glad to hear that Bill and Chris were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

February 13, 2024

Dealership Rating
Employee Rating

The video reminder is awesome and the reason why I became and always will be a member of the Brown Daub Kia family. They really take care of their customers and makes us feel like family. The sales team, to More

by sinkie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michele Allen, Don Olson , Tim Mullen, Crystal Todd

Feb 13, 2024

Brown-Daub Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Brown-Daub Kia.

February 13, 2024

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Employee Rating

Everyone is friendly and cooperative and do a good job on my car. Unfortunately this visit took longer than usual. More

by pegdvd
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Mullen, Crystal Todd

Feb 14, 2024

Brown-Daub Kia responded

Thanks for sharing your thoughts about your experience with Brown-Daub Kia. Crystal, Edward, Tim, and our team appreciate your business and hope to see you again soon!

February 13, 2024

Dealership Rating
Employee Rating

I got there 15 minutes prior to my appointment. I live in New Jersey I don't have to go to PA but I do because of the treatment I received prior. Why am I leaving this almost 2 hours after and 3 pe More

by Natalia J
Recommend Dealer
No

Other Employees Tagged: Edward Fritts

Feb 14, 2024

Brown-Daub Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Steve Parr General Manager/Vice President 610.829.3009

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