Ed Smith | Page 2

On time, efficient and convenient. I am handicapped and this service met my needs for auto repair I am handicapped and this service met my needs for auto repair More

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Prompt service repairs done right the firs. First time washed car before i picked it up very fast serviceime First time washed car before i picked it up very fast serviceime More

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Have always had wonderful service from Cortese Service Department. I have always gone to the Mercury shop and been outstanding pleased. This is first time I recall having gone to the Ford Center. I was Department. I have always gone to the Mercury shop and been outstanding pleased. This is first time I recall having gone to the Ford Center. I wasn't aware when I made the Saturday appointment that Lincoln no longer service department was open & was made at the Ford center. All went very well, pleasant staff, very efficient and was a very good experience. Highly recommend Cortese Service departments. I use have dealt with Ed Smith who I very highly praise & enjoy dealing with... he's wonderful. Thank you. More

by JOANNE_GB Verified Customer Verified Customer

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The service I just received was amazing…the vehicle’s issue was not only resolved, Ed went above and beyond in making it happen without making it an inconvenience with my work schedule. So grateful, and issue was not only resolved, Ed went above and beyond in making it happen without making it an inconvenience with my work schedule. So grateful, and I love my Lincoln! More

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Clean curious friendly. Took me right away and helped me out of a possible situation where I could have been stranded Took me right away and helped me out of a possible situation where I could have been stranded More

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Great, friendly service. Always keeps in touch with progress and suggestions. Never high pressure. Would recommend. Always keeps in touch with progress and suggestions. Never high pressure. Would recommend. More

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Friendly service by both Jordan and Ed. Didn’t complete oil change to go with battery change. Car there for 3 days, by my choice, but service should have seen NYS inspection was due. I was Didn’t complete oil change to go with battery change. Car there for 3 days, by my choice, but service should have seen NYS inspection was due. I was informed at pick up and now have to reschedule. Could have been done while there, if noticed. More

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The air conditioning in our Lincoln MKC was not functioning. They scheduled us immediately and the service was excellent as always. Thank you for the continuing great service. Much appreciated. functioning. They scheduled us immediately and the service was excellent as always. Thank you for the continuing great service. Much appreciated. More

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been coming here for the last 3 years no one beats their speed of service or their customer relations i always know what’s going on with my car while they are working on it. updating me if there are any iss speed of service or their customer relations i always know what’s going on with my car while they are working on it. updating me if there are any issues or underlining problems i did not know about before my service. it’s what keeps me coming back. More

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Not aware each diagnosis request in same visit would be $150 each. Paid over $300 bucks to be told nothing was wrong with car. $150 each. Paid over $300 bucks to be told nothing was wrong with car. More

by doriec Verified Customer Verified Customer

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