Dealership Experience
12 yrs, 2 mos
Industry Experience
27 yrs, 11 mos
485 Reviews
Write a Review485 Reviews of Ed Chen
October 26, 2023
Quality Subaru is a fantastic dealership to work with. From management to sales and service everyone is great. Will continue to be my go to dealership. From management to sales and service everyone is great. Will continue to be my go to dealership. More
Other Employees Tagged: Mike Ward, Chris Carey, Jack Blanchard, Jonathan Dillon, KELLY HINCKLEY, Tony Oliva , BRIANA HENNESSEY
September 20, 2023
Wonderful communication and customer service. Very clear on goals and did not feel forced to make decisions. Very clear on goals and did not feel forced to make decisions. More
Other Employees Tagged: Mike Ward, Jack Blanchard, Tony Oliva, BENJAMIN TYLER
April 16, 2023
I just picked up my 3rd Subaru, a 2023 WRX GT, and they were so understanding and helpful. I have returned to them over and over because of their excellent customer service! were so understanding and helpful. I have returned to them over and over because of their excellent customer service! More
Other Employees Tagged: Mike Ward, Ann Brooks
February 19, 2022
Recently purchased a 2022 Forester Wilderness in geyser blue from John Melchiore! He provided absolute stellar service and worked with me to get the exact deal I wanted. Thank you. blue from John Melchiore! He provided absolute stellar service and worked with me to get the exact deal I wanted. Thank you. More
Other Employees Tagged: JOHN MELCHIORE
February 15, 2022
Employees (esp. Helena) go above and beyond to ensure that customers are comfortable throughout the buying process. Customer service is excellent; sales staff are ho Helena) go above and beyond to ensure that customers are comfortable throughout the buying process. Customer service is excellent; sales staff are honest, professional, and a pleasure to do business with. I bought my first car here and couldn’t have asked for a more positive experience. Sales people and business office people were very patient, and answered all of my many questions with honesty and reassurance. I highly recommend this dealership- the energy/vibes were very warm and inviting— not your typical car dealership by any stretch of the imagination. More
Other Employees Tagged: Peter Zagorski, Joe Blichfeldt, Mike Ward, Jack Blanchard, CASEY KACZMARCZYK, HELENA O'CONNELL , Miroslaw "Mike" Mazek
January 31, 2022
Recently purchased a 2022 forester wilderness in geyser blue from John Melchiore! He provided seriously stellar service and worked with me to get the exact deal I wanted. John spent spent 2 days with me to blue from John Melchiore! He provided seriously stellar service and worked with me to get the exact deal I wanted. John spent spent 2 days with me to get me what I wanted. If you get the chance talk to the owner Joe! He’s a stand up guy and a Veteran! He took time out of his day time telling me about his service and years defending the country before I even spent a Penny there. I love supporting local veteran owned businesses and this fit the bill! If you guys want genuine old school customer service go here. Cheers! Adam More
Other Employees Tagged: Joe Blichfeldt , JOHN MELCHIORE
December 10, 2021
A great buying experience at Quality Subaru in Wallingford. The easiest and smoothest car purchase I’ve ever had. No stress. John Melchiore helped me find the perfect vehicle and Ed Chen got us th Wallingford. The easiest and smoothest car purchase I’ve ever had. No stress. John Melchiore helped me find the perfect vehicle and Ed Chen got us the financing we needed. 5 stars… we’ll be back! More
Other Employees Tagged: JOHN MELCHIORE
November 10, 2021
This was our 3rd Subaru, and the 2nd from Quality. We have always loved our Subaru vehicles, and trust the staff at Quality. We recommend them to all our friends. have always loved our Subaru vehicles, and trust the staff at Quality. We recommend them to all our friends. More
Other Employees Tagged: JOHN MELCHIORE
October 29, 2021
Had a great experience with Anthony and the whole team at Quality. This is my 2nd Subaru, but first Impreza, everything's been excellent. Quality. This is my 2nd Subaru, but first Impreza, everything's been excellent. More
Other Employees Tagged: Anthony Favoccia