Ed Chen
Ed Chen at Quality Subaru
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Ed Chen | Page 3

Business Manager

Quality Subaru

711 North Colony Road
Wallingford, CT 06492

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5.0
485 Reviews

Dealership Experience

12 yrs, 2 mos

Industry Experience

27 yrs, 11 mos

5.0

485 Reviews

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485 Reviews of Ed Chen

October 26, 2023

Dealership Rating
Employee Rating

Quality Subaru is a fantastic dealership to work with. From management to sales and service everyone is great. Will continue to be my go to dealership. More

by kaplowitznoah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 27, 2023

Quality Subaru responded

Thank you for choosing us and continuing to choose us time and time again. We appreciate your kind words and hope to see you again soon. Reach out if you need anything. Take care.

September 20, 2023

Dealership Rating
Employee Rating

Wonderful communication and customer service. Very clear on goals and did not feel forced to make decisions. More

by janzalon2011
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 21, 2023

Quality Subaru responded

We are so pleased that you chose us for your new vehicle purchase. We appreciate your time and this review. Please reach out if you need additional assistance from us. We hope to see you again in the future. Welcome to the Quality Subaru family!

April 16, 2023

Dealership Rating
Employee Rating

I just picked up my 3rd Subaru, a 2023 WRX GT, and they were so understanding and helpful. I have returned to them over and over because of their excellent customer service! More

by denisjsheehy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Ward, Ann Brooks

Apr 17, 2023

Quality Subaru responded

Denis - thank you for always returning to us. We have enjoyed having you as a customer and family member. We are pleased that you got exactly what you needed. Please come back and see us again!

February 19, 2022

Dealership Rating
Employee Rating

Recently purchased a 2022 Forester Wilderness in geyser blue from John Melchiore! He provided absolute stellar service and worked with me to get the exact deal I wanted. Thank you. More

by Bill Solomon
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JOHN MELCHIORE

Feb 21, 2022

Quality Subaru responded

Bill - thank you so much for taking the time to rate and review Quality Subaru! We appreciate it and look forward to working with you again in the future!

February 15, 2022

Dealership Rating
Employee Rating

Employees (esp. Helena) go above and beyond to ensure that customers are comfortable throughout the buying process. Customer service is excellent; sales staff are ho More

by Aebattista
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2022

Quality Subaru responded

Thank you so much for taking the time to rate and review Quality Subaru! We appreciate the recommendation and look forward to working with you again in the future!

January 31, 2022

Dealership Rating
Employee Rating

Recently purchased a 2022 forester wilderness in geyser blue from John Melchiore! He provided seriously stellar service and worked with me to get the exact deal I wanted. John spent spent 2 days with me to More

by adam.anderson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Blichfeldt , JOHN MELCHIORE

Feb 02, 2022

Quality Subaru responded

Adam - thank you so much for your kind words and the 5-star rating. We appreciate it and look forward to working with you again in the future.

December 10, 2021

Dealership Rating
Employee Rating

A great buying experience at Quality Subaru in Wallingford. The easiest and smoothest car purchase I’ve ever had. No stress. John Melchiore helped me find the perfect vehicle and Ed Chen got us th More

by darkstar704
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JOHN MELCHIORE

Dec 13, 2021

Quality Subaru responded

Thank you so much for your kind words! We appreciate it and look forward to working with you again at Quality Subaru!

November 29, 2021

Dealership Rating
Employee Rating

Fantastic experience! John went above and beyond and I would highly recommend Quality Subaru and John in particular. More

by poconnors
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JOHN MELCHIORE

Dec 02, 2021

Quality Subaru responded

Thank you so much for your kind words! We appreciate the recommendation and look forward to working with you again at Quality Subaru!

November 10, 2021

Dealership Rating
Employee Rating

This was our 3rd Subaru, and the 2nd from Quality. We have always loved our Subaru vehicles, and trust the staff at Quality. We recommend them to all our friends. More

by Ron
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JOHN MELCHIORE

Nov 11, 2021

Quality Subaru responded

Thank you so much for your kind words! We appreciate the recommendation and look forward to working with you again at Quality Subaru!

October 29, 2021

Dealership Rating
Employee Rating

Had a great experience with Anthony and the whole team at Quality. This is my 2nd Subaru, but first Impreza, everything's been excellent. More

by jforster78
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Favoccia

Nov 04, 2021

Quality Subaru responded

Thank you so much for your kind words! We appreciate it and look forward to working with you again when it's time for your 3rd Subaru from Quality Subaru!

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