HELENA O'CONNELL
HELENA O'CONNELL at Quality Subaru
Refer Me

HELENA O'CONNELL

SALES AND LEASING CONSULTANT

Quality Subaru

711 North Colony Road
Wallingford, CT 06492

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5.0
13 Reviews

Dealership Experience

7 yrs, 5 mos

Industry Experience

9 yrs, 1 mo

Languages Spoken

English English

5.0

13 Reviews

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13 Reviews of HELENA O'CONNELL

May 08, 2024

Dealership Rating
Employee Rating

I had a great experience working with Helena at Quality Subaru on finding a new Crosstrek. She listened to what I was looking for and gave me plenty of options throughout the car buying experience. She was More

by bbrackman90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Chen

May 07, 2024

Dealership Rating
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The dealership was clean and professional. Everybody was welcoming and knowledgeable. I had a great experience financing my first car. More

by daytondurley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Chen, Jack Blanchard

May 01, 2024

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This is our third Subaru Outback leased from Quality Subaru — and the third time we’ve worked with Helena O’Connell in doing so. She is the most professional, informed and customer-friendly automobile More

by jconnelly72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Chen , The owner Joe Blichfeldt was a joy to meet and talk with.

May 02, 2024

Quality Subaru responded

It's wonderful to hear about your positive experience with Helena! We're thrilled that she has consistently provided you with professional, informed, and customer-friendly service throughout your three Subaru Outback leases. It's fantastic that her knowledge of Subaru products has been superb and that you've found the service department equally dedicated to efficiency and high-quality support. We'll be sure to pass along your compliments to Helena and the service team. If you ever need anything else or have any further questions, please don't hesitate to reach out. We're here to help, and thank you for your loyalty to Subaru and Quality Subaru!

May 01, 2024

Dealership Rating
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What a wonderful dealership! ! Front the moment we walked in, they made us feel like family. There was no "hovering" salesperson, just genuine people. Helena was amazing and ma More

by pwysk74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Chen

May 02, 2024

Quality Subaru responded

We're thrilled to hear about your wonderful experience with us! Making you feel like family from the moment you walked in is exactly what we strive for. It's great to hear that you found our staff to be genuine and not overly pushy. We are so pleased Helena went above and beyond to help you secure your new vehicle. Your recommendation means a lot to us! If you ever need anything else or have any further questions, please don't hesitate to reach out. We're here to help, and thank you for choosing Quality Subaru!

December 02, 2023

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Employee Rating

Great friendly place to buy a car. No problems or issues. Tony Oliva was the best! My new Forester is great. Three time repeat customer and I never looked anyplace else. More

by leadjammer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Oliva

Dec 05, 2023

Quality Subaru responded

We know you have choices on where you shop for a new vehicle and are so pleased you chose us. Thank you for the kind words, excellent review, and for recognizing our staff’s hard work. We appreciate it! Reach out with any questions or for any additional assistance. Take care!

April 04, 2023

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This dealership was so helpful with everything they took care of me from day one and helped me get the exact care I wanted without hesitation More

by Drewdas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Ward

Apr 05, 2023

Quality Subaru responded

This review is everything a car buying experience should be - you should feel listened to and cared for. There should not be any pressure and you should be able to get what you need. Thank you for reviewing our business. Please let us know if there is anything else we can do for you.

April 08, 2022

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Employee Rating

Joe was pleasant and quickly made me understand the changes that have affected the car leasing business. He was concise in his analysis of my problem. and made some excellent perceptions.I guess I was More

by mvgerm
Recommend Dealer
Yes
Apr 08, 2022

Quality Subaru responded

Thank you so much for taking the time to rate and review Quality Subaru! We appreciate it and look forward to working with you again in the future!

March 26, 2022

Dealership Rating
Employee Rating

After speaking to Joe,I am completely satisfied with my transaction sometimes it is important. to listen Thank you More

by mvgerm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Blichfeldt, Jack Blanchard

Mar 28, 2022

Quality Subaru responded

Thank you so much for taking the time to rate and review Quality Subaru! We appreciate it and look forward to working with you again in the future!

February 15, 2022

Dealership Rating
Employee Rating

Employees (esp. Helena) go above and beyond to ensure that customers are comfortable throughout the buying process. Customer service is excellent; sales staff are ho More

by Aebattista
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2022

Quality Subaru responded

Thank you so much for taking the time to rate and review Quality Subaru! We appreciate the recommendation and look forward to working with you again in the future!

November 09, 2021

Dealership Rating
Employee Rating

I have been looking for a car for over a month when I went into Quality Subaru. They were very informative and it was a painless process. I appreciated the detailed information regarding warranties and More

by deb
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Carey

Nov 10, 2021

Quality Subaru responded

Thank you so much for your kind words! We hope to see you again soon!

1

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