Ed Broaddus | Page 3

Good times with Ed This was my first time buying a car and Ed made it stress free and was very patient while I made my decision. And once I made my choice the process wa This was my first time buying a car and Ed made it stress free and was very patient while I made my decision. And once I made my choice the process was quick and painless and Ed was very helpful with everything. Would recommend him to my friends and family! More

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Wonderful customer service Salesman volunteered to drive out of his way, on his day off, to pick me up and take me to the dealership. I was able to purchase a vehicle with a no Salesman volunteered to drive out of his way, on his day off, to pick me up and take me to the dealership. I was able to purchase a vehicle with a no pressure sales team that made for an enjoyable experience. I would highly recommend to anyone looking for a vehicle. More

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My first positive car buying experience! I had an AWFUL experience at a different dealership in Columbia a year ago and was very apprehensive about purchasing another used vehicle. But the te I had an AWFUL experience at a different dealership in Columbia a year ago and was very apprehensive about purchasing another used vehicle. But the team at Joe Machens Hyundai conducted themselves professionally and were transparent throughout the entire car buying experience. I ended up with a great car at a great price and will definitely be recommending JMH to any friends looking for a vehicle. More

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New Sante Fe We haven't bought a car in almost ten years. Found experience to be easy. All personal know what info is necessary and get to the point with the info We haven't bought a car in almost ten years. Found experience to be easy. All personal know what info is necessary and get to the point with the info we needed to make a decision. They were considerate of what we needed in a new vehicle not useless facts. Sales person was mindful of our comfort and needs. Explained facts thoroughly. Good experience in all. Ed was very knowledgeable of features on the Santa Fe we purchased. Very nice gentleman and made process easier than it could have been. More

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First time This was my first time buying a car, it was super easy and quick not at all like the hassle it can be portrayed like on tv. This was my first time buying a car, it was super easy and quick not at all like the hassle it can be portrayed like on tv. More

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it was awesome because i was treated with kindness and they talked to me with understanding. They did everything step by step. they was very PROFESSIONAL. This a because i was treated with kindness and they talked to me with understanding. They did everything step by step. they was very PROFESSIONAL. This a very nice car glad i researched. More

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Return Customer We had purchased an Elantra a little over a year ago for my daughter. We returned to purchase a Sonata for our son. Both kids are enjoying the cars. We had purchased an Elantra a little over a year ago for my daughter. We returned to purchase a Sonata for our son. Both kids are enjoying the cars. More

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I dont know how to title this review. I came to Hyundai on September 30 and talked with Dan on the phone. He went above and beyond on customer service. When I walked in he was looking for I came to Hyundai on September 30 and talked with Dan on the phone. He went above and beyond on customer service. When I walked in he was looking for the car I had asked about l, that was on in stock so it would have to be delivered. After he found the right car we talked numbers and came to an agreement, because my co-signer was not there we had the numbers all figured up. When I came back in on Monday, October 2, Robert Meldrum, greeted me and told me that Dan was sick. That made me a little worried just because Dan and I had everything figured out and ready but, Edward was amazing he was ready to take on my purchase. The thing that took the longest was the call to the bank it seriously took forever. He was really informative during the wait period on the phone he kept up the conversation and answered the million questioned I had. Then we met Tanner in the finance department and he was super nice and very professional. He did an amazing job explaining the extra 'insurance' Hyundia offered. I wish I could express how satisfied I am with the staff at Joe Machens Hyundia. They made the process so simple and they have my business as long as I need a car. 🤘🏼 More

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Browsing around for replacement vehicle My wife and I had been looking all day for a vehicle since the one we had died. We had no intention of buying a car that day. We were only pricing t My wife and I had been looking all day for a vehicle since the one we had died. We had no intention of buying a car that day. We were only pricing to get an idea of what would work and what we could afford. Edward approached us and started a conversation that ended up with us buying a new 2018 Hyundai Elantra. Edward was very helpful in explaining financing options and helping us to get the payment we wanted. He answered any questions we had and if he did not know the answer he tracked them down for us. Overall this car buying experience was a good experience. Car buying is never excellent, I do not like the whole process, but overall Edward did a great job to make the experience the best it could be. More

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Great experience! I was not necessarily in the market for a new car but struck up a conversation with Ed while waiting for a routine service....we hit it off, as we are I was not necessarily in the market for a new car but struck up a conversation with Ed while waiting for a routine service....we hit it off, as we are both in sales and recounted funny stories about cars and sales! I mentioned I wouldn't mind visiting with him about the newer model of my vehicle and after a little bit of phone tag over the summer I came in to meet with him! Ed and the staff were able to get me where I wanted to be as far as the numbers went with very little hassle and I was able to drive my new car off the lot! Looks like I found my new car salesman! More

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