ELI BASSETT

Great Deal. Willing to work with you . Eli was great . Fine young Man . Trusted dealership Willing to work with you . Eli was great . Fine young Man . Trusted dealership More

Helpful 0

Report | Print

I usually don’t leave reviews but the way I was treated after spending 43k on a used truck is ridiculous, I bought a truck in July with a warranty they talked me into buying (2k) to give me a little bit of after spending 43k on a used truck is ridiculous, I bought a truck in July with a warranty they talked me into buying (2k) to give me a little bit of sake if anything happen to it. Well here we are couple months and a light keeps popping up on my dash. They told me to bring it in and they would fix it. They diagnosed the issue fixed the issue, next day came back on. So I brought it back and they said they ordered the wrong part be another day, so I bring it back once again they said they fixed it and the next day the same thing keeps happening , after speaking to a service advisor and visiting the shop 30 min away multiple times, they tell me to bring it back. They keep my truck for 3 days and now the service adviser Jeff says it’s something that’s not covered under the warranty and they want $1,700. This place is a scam and I’ll never refer anybody to this “ Family oriented business “ Id rather buy a car from an auction than here ever again. Not to mention they said I wouldn’t receive my truck back until it’s fixed now it’s not covered under my warranty. More

Helpful 2

Report | Print

Most dishonest dealership I've ever had the displeasure of doing business with. I traded in a good used truck for a newer used truck. These folks presented it as a vehicle in great shape and everything run of doing business with. I traded in a good used truck for a newer used truck. These folks presented it as a vehicle in great shape and everything running, but before I had it 12 hours three issues arose. I contacted the salesman and the dealership could care less as long as they didn't have to pay for the repairs. Stay as far away from these folks as you can. More

Helpful 0

Report | Print

Wes made this easy and quick. I didn’t even have to go to the dealership. Always get great service from Herlong Ford! I didn’t even have to go to the dealership. Always get great service from Herlong Ford! More

Helpful 0

Report | Print

Best experience we have ever had with a dealership. Eli was at top of his game answering questions in such a knowledgeable and professional way. Eli was at top of his game answering questions in such a knowledgeable and professional way. More

Helpful 0

Report | Print

honest. no fees. no hassle. great experience. delivered with no charge. eli, credit rep and customer service rep all solid. thanks herlong ford no fees. no hassle. great experience. delivered with no charge. eli, credit rep and customer service rep all solid. thanks herlong ford More

Helpful 1

Report | Print

I recently purchased a truck and Eli, Richard and Elizabeth were great to deal with. It was my first time at this dealership but I will be purchasing here from now on. Thank you to a great team that Elizabeth were great to deal with. It was my first time at this dealership but I will be purchasing here from now on. Thank you to a great team that has old school customer service values. More

Helpful 0

Report | Print

Herlong Ford was great. They answered every question and if the salesman Eli didn’t know the answer he found out for me. I would definitely recommend them!! No pressure no h They answered every question and if the salesman Eli didn’t know the answer he found out for me. I would definitely recommend them!! No pressure no hassle. More

Helpful 1

Report | Print

This dealership is terrific. They don't play games. I have purchased many vehicles in the past. Latest was a Bronco Raptor. Seamless process. Give this dealer a chance. You wil They don't play games. I have purchased many vehicles in the past. Latest was a Bronco Raptor. Seamless process. Give this dealer a chance. You will not regret it. More

Helpful 0

Report | Print

I recently purchased a 2020 Chevrolet Silverado. When I first saw the vehicle online I was able to contact a salesman named Eli Bassett by email. I decided to make a visit on my day off to see the v When I first saw the vehicle online I was able to contact a salesman named Eli Bassett by email. I decided to make a visit on my day off to see the vehicle. Mr. Bassett introduced himself when I arrived. We took the vehicle for a test drive and I fell in love with it. We returned back to the store and Bassett started doing some figures. He was never pushy and was very professional. We was able to come together with figures. Mr. Bassett is a great salesman. More

Helpful 0

Report | Print