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Dylan was very helpful and attentive when I arrived and until I left. Costumer service was great and facility was clean with fresh coffee options while I waited. until I left. Costumer service was great and facility was clean with fresh coffee options while I waited. More

by Jon.g Verified Customer Verified Customer

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Had to do my 20,000mi service and it was phenomenal. The team was very transparent about updates concerning my service and vehicle. Furthermore, I stated that I wanted to go get my nails done while my c The team was very transparent about updates concerning my service and vehicle. Furthermore, I stated that I wanted to go get my nails done while my car was in the shop and they kindly offered to drive me to my desired location! It was the best service and hospitality I have ever received at a dealership! More

by snjohndro01 Verified Customer Verified Customer

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I can’t say enough good things about this service department! Accommodating, a pleasure to deal with and reasonable pricing! Five stars!! department! Accommodating, a pleasure to deal with and reasonable pricing! Five stars!! More

by cjh582x Verified Customer Verified Customer

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Service is always great to work with. and communication is also pretty pretty pretty good. and communication is also pretty pretty pretty good. More

by bc01752 Verified Customer Verified Customer

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Dylan is an excellent service man out there at the Volkswagen of Westborough. Very friendly person and take his time to explain every single bit of details about the whole service process and the time Volkswagen of Westborough. Very friendly person and take his time to explain every single bit of details about the whole service process and the time to service. He took care of the loaner/rental for me and everything felt seamless for me as a customer. I would highly recommend this dealership to anyone for service or a car purchase. More

by shyder9 Verified Customer Verified Customer

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Thanks for the fast help fixing the audio in my car, now people can hear me clearly and all voice commands work both in Android Auto as well as the native vehicle commands from the steering wheel people can hear me clearly and all voice commands work both in Android Auto as well as the native vehicle commands from the steering wheel More

by christos.kokkalis Verified Customer Verified Customer

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Dylan and the rest of the folks at Colonial Volkswagen are always courteous and professional, providing excellent customer service! are always courteous and professional, providing excellent customer service! More

by eloconto Verified Customer Verified Customer

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Very helpful! ! Dylan was friendly and attentive. The work was done earlier than expected. Great job! The shuttle service was superb too. ! Dylan was friendly and attentive. The work was done earlier than expected. Great job! The shuttle service was superb too. More

by SD Verified Customer Verified Customer

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It was a very pleasant people and they know exactly what they are doing for sure without a doubt 4stars they are doing for sure without a doubt 4stars More

by Alexander.lee.saunders Verified Customer Verified Customer

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Jon and the team really came through this time! I desperately needed new tires and he tipped me off to an April promotion that saved me about $300. As usual the experience was pleasant and seamle I desperately needed new tires and he tipped me off to an April promotion that saved me about $300. As usual the experience was pleasant and seamless. The Technion did a great job and even referenced setting the correct tire pressure in the video update. I appreciate those little details. Whoever is running the show there is really on top of things. More

by chrisjwhitman Verified Customer Verified Customer

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