Jon Lacey
Jon Lacey at Colonial Volkswagen of Westborough
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Jon Lacey

Service Advisor

Colonial Volkswagen of Westborough

89 Turnpike Road, Rt. 9
Westborough, MA 01581

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5.0
559 Reviews

Dealership Experience

9 yrs, 5 mos

Industry Experience

18 yrs

5.0

559 Reviews

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559 Reviews of Jon Lacey

May 03, 2024

Dealership Rating
Employee Rating

Thanks for the fast help fixing the audio in my car, now people can hear me clearly and all voice commands work both in Android Auto as well as the native vehicle commands from the steering wheel More

by christos.kokkalis
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Dylan Begin

April 29, 2024

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Very friendly staff. Reasonable pricing. Fast service. Good communication. Like that they have a courtesy vehicle to drop you off at home to wait More

by MSJENNESA2012
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Recommend Dealer
Yes

April 19, 2024

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Always a great experience. My Tiguan runs like a new car. Great service!! My car will probably get 200,000 miles More

by FGHEADQUARTERS
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Recommend Dealer
Yes

April 16, 2024

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Serviced done well, they kept me informed as issues were found and resolved and provided a loaner for several days More

by ANDREWFENSOME
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Recommend Dealer
Yes

April 11, 2024

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I really like the dealership, I always have a great service experience at colonial VW More

by jimmy
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Recommend Dealer
Yes

April 10, 2024

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Jon and the team really came through this time! I desperately needed new tires and he tipped me off to an April promotion that saved me about $300. As usual the experience was pleasant and seamle More

by chrisjwhitman
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Recommend Dealer
Yes

April 10, 2024

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It was a very pleasant people and they know exactly what they are doing for sure without a doubt 4stars More

by Alexander.lee.saunders
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Dylan Begin

April 07, 2024

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Excellent service as always! I appreciate the ease at making appointments and speed of service! More

by KLDRAY19
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Recommend Dealer
Yes

April 04, 2024

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I got a flat tire, called service talked with Billy, he advised me the matching tire was not in stock and it needed to be ordered. The tire had come in within 3 days and the day it had come it they made ro More

by Sarah-Jean Blood
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Mcgrath

April 04, 2024

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Employee Rating

the video taken during service was a very nice touch, provides confidence that services were performed. More

by ghkimball
Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Dylan Begin

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