Dustin Trahan
Dustin Trahan at Hampton Toyota
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Dustin Trahan

Finance Manager

Hampton Toyota

6191 Johnston St
Lafayette, LA 70503

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4.6
43 Reviews

Languages Spoken

English English

4.6

43 Reviews

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43 Reviews of Dustin Trahan

February 15, 2024

Dealership Rating
Employee Rating

Like others have said they will change prices on you. I bought and signed and they never went over what I was sighning and folded up all the paperwork when I got home I looked at the paperwork and my note More

by markaspot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jami Cormier, Candace Comeaux

November 07, 2023

Dealership Rating
Employee Rating

Hampton Toyota was an excellent place to shop for and buy a vehicle. Candace Comeaux, the salesperson provided thorough service and was very knowledgeable. The financing was made easier with Dustin Trahan's More

by abigailmhc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Candace Comeaux

Dec 14, 2023

Hampton Toyota responded

Thank you so much!

June 22, 2023

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I had an excellent experience buying my new Toyota Corolla! The entire process went smoothly and I honestly felt like they cared about me as a person, not like another sale. I highly recommend them fo More

by OptimusPrimeaux
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 05, 2023

Hampton Toyota responded

Love the screen name! Thank you for your kind words and we thank you for your business!

June 01, 2023

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As a woman, walking into a dealership without my spouse, I was a little on edge but Candace immediately made me feel right at home. She was the exact opposite of what I was expecting to face. She was willin More

by rachel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Candace Comeaux

Jul 05, 2023

Hampton Toyota responded

Thank you for your kind words Rachel!

May 01, 2023

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Employee Rating

My daughter thought she purchased a vehicle from Hampton. She was excited for her first big purchase and her first vehicle. We didn't take car home when she was financed because we needed insurance on it. Ou More

by Crys
Recommend Dealer
No

Other Employees Tagged: Jami Cormier

May 01, 2023

Hampton Toyota responded

Hey there, we are sorry that you had a bad experience with your purchase. I reached out to our management team and they let me know this incident happened some time ago. Unfortunately, there was an issue with your paperwork at that time and the car was mistakenly given out before proper authorization and approval was received from the bank. We understand that instances like this are of no fault of yours, however we do have to keep track of our inventory. The car was unfortunately never fully sold, thus it needed to come back to our inventory. It is our understanding that you were contacted multiple times at this point and never brought the car back. This required us to have the vehicle towed unfortunately. We do apologize for this and hope that we can earn your business in the future.

May 01, 2023

Crys responded

2 different finance companies, how can you not be financed after 52 Days? Briley put down $3300. Plus spent 2 months on full coverage insurance. Yall robbed her when yall sent a check for $1900. She was contacted once and she cleared up the insurance thing with Dustin. Im sure going to let everybody know our experience and how yall kept her payment. The Attorney Generals office is next.

May 15, 2023

Crys responded

Thank you for admitting no fault of hers, we have a year and a day correct. Im sure you are aware of her lawyer serving the letter. She will be contacting him again to further this.

May 17, 2023

Hampton Toyota responded

We understand your frustration. Please feel free to reach out to management directly should you need to voice your concerns.

April 25, 2023

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Employee Rating

I worked with Elijah, Jamie and Kyle mostly and I truly was dreading the experience after you find your vehicle. It normally takes so long to do paperwork. They kept it to a minimum and I appreciate that More

by Sandie Champagne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 03, 2023

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He was a very nice and friendly guy to deal with! We would definitely buy again from him if we need another vehicle!!! More

by Mbtweety26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Donnie Davis

March 27, 2023

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Employee Rating

Worked with Dustin and Harleigh. This was the 5th vehicle we have either leased or purchased from this Dealership. More

by rickyboudreaux
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 15, 2023

Dealership Rating
Employee Rating

Candace made the entire buying process easy! I was able to complete most of the process online, then go in for a test drive and signing! It was awesome! More

by BrianaJones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Candace Comeaux

January 03, 2023

Dealership Rating
Employee Rating

Absolutely an easy experience. They were fast, friendly,straightforward and helpful. No waste of time. In and out but explained all the features of the vehicle. More

by kristyarmand
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dallas Freeman

Jan 06, 2023

Hampton Toyota responded

Glad you enjoyed your experience Kristy!

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