Duane Woodwyk | Page 2

Awesome Great place nice people they work with you and we felt very good ..... great prices honest salesman we worked with .... over all great place would r Great place nice people they work with you and we felt very good ..... great prices honest salesman we worked with .... over all great place would recommend It More

by SVEREECKEN64 Verified Customer Verified Customer

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Dishonest/Rude Finance Manager Walked into the dealership unsure of what vehicle we wanted but Duane Woodwyk was patient and super helpful on getting us into the vehicle that best s Walked into the dealership unsure of what vehicle we wanted but Duane Woodwyk was patient and super helpful on getting us into the vehicle that best suited our needs as a family, and wasn't pushy. Besides some minor flaws such as the center console USB & cigarette lighter not working & a headlight out, we are very happy with the vehicle we chose. Meeting with the finance manager is where our visit took a turn. Jeff Mariner was completely rude and dishonest. First of all, he shook my husband's hand and ignored me, when we are both equally customers. Then he tried selling us (the most expensive) warranty package which I told him we didn't need, to his reply of "ok we'll just go with this one then." Signing us up for GAP insurance when we were never even given an option. He just "assumed" we wanted it, making it seem like we had no choice. I confronted him and said we didn't want GAP insurance and told him his approach was very sneaky, which turned into an argument and him raising his voice and cutting me off as I was talking. Had my husband and I not been limited on time searching for a vehicle, we would've walked out right then. Upon completion of the sale, he once again shook my husband's hand never even looking over at me, as If I didn't exist. Extremely disappointed and disgusted with Jeff Mariner, the most disrespectful finance manager I've ever dealt with. More

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Very Happy! We came to the Dealership to just look and see what they had to offer, we didnt intend to purchase a car when we did even though we were in the market We came to the Dealership to just look and see what they had to offer, we didnt intend to purchase a car when we did even though we were in the market for a new one. Duane was Great to us and got us into a vehicle that was good for our family and very dependable and had everything we were looking for. Thank you Again Duane! More

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Very good car shopping experience. Duane was very helpful with my car shopping experience. He made it easy and stress free. I highly recommend him when you consider buying a vehicle! Duane was very helpful with my car shopping experience. He made it easy and stress free. I highly recommend him when you consider buying a vehicle! More

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great service Bent over backwards to get us into a car. After the sale called back to let me know that they found a lower interest rate Bent over backwards to get us into a car. After the sale called back to let me know that they found a lower interest rate More

by RVANDEUSEN2469 Verified Customer Verified Customer

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Duane was the BEST!!! If anyone is looking for a newer-used car, Berger is the place to go, and Duane is the guy to see! He was super sweet and worked with me. My overall If anyone is looking for a newer-used car, Berger is the place to go, and Duane is the guy to see! He was super sweet and worked with me. My overall experience was completely great! More

by ANGELICA.ALICEA1 Verified Customer Verified Customer

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Will work with you I went there to look at buying a preowned vehicle. I dont have great credit... not bottom of the barrel but not great and they were able to get my int I went there to look at buying a preowned vehicle. I dont have great credit... not bottom of the barrel but not great and they were able to get my into the type of vehicle I was looking for. Obviously the better your credit the better for you as far as payments, interest, etc. but I appreciated them working with me and I am enjoying my new truck. Good service. More

by ChrisB38 Verified Customer Verified Customer

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In a Pinch My engine blew, and Berger was the only place that gave me money for my car worth trading in. I needed a car that day, and I never felt scammed or pus My engine blew, and Berger was the only place that gave me money for my car worth trading in. I needed a car that day, and I never felt scammed or pushed into a vehicle. I found a nice pre-owned vehicle and was out the door in a couple hours. Great Experience! More

by DOWNEYSPORTS17 Verified Customer Verified Customer

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Could not fix the issue . The Spedometer is not working in my 2018 Malibu. We brought it in for an appointment. When we picked it up we were told that GM has not figured ou . The Spedometer is not working in my 2018 Malibu. We brought it in for an appointment. When we picked it up we were told that GM has not figured out how to fix the issue and they would call us in a few months when they could figure it out! More

by CHERIVANTUINEN Verified Customer Verified Customer

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Amazed My husband and I came in thinking we were trapped in our contract with Car City and Orbit leasing. Berger Chevrolet did everything and I mean everythi My husband and I came in thinking we were trapped in our contract with Car City and Orbit leasing. Berger Chevrolet did everything and I mean everything in there power to help us climbing out of that mess!! We are so happy with our brand new car's!!! Thank you Thank you! You guys rock!! More

by SHERRIE.RAE Verified Customer Verified Customer

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