Doug Kamp | Page 20

One satisfied customer! My wife and I recently bought a car here and I can't say enough good things about this place! This was hands down the best car buying experience of my My wife and I recently bought a car here and I can't say enough good things about this place! This was hands down the best car buying experience of my life. Bob Geisheker was amazing! He was very easy to deal with, responsive to emails and got us a great deal. Luke (BMW Genius) was also wonderful and gave us a very through overview of our new car. I'll be coming back here for for all my new cars. More

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Great buying experience From start to finish, I've had a wonderful experience with Knauz in Lake Bluff. My salesperson, Bob Geisheker and Spencer, were a great team, friendly From start to finish, I've had a wonderful experience with Knauz in Lake Bluff. My salesperson, Bob Geisheker and Spencer, were a great team, friendly, professional and helpful. Bob Graziano, the business manager and Doug in finance were terrific too. This team made the overall car buying experience very positive. I would highly recommend this dealership to others. More

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Great car-buying experience! My many "thanks" to the Karl Knauz BMW team of George Greve, Sam Picchietti and Doug Kamp for a great car-buying experience. George gave me my first My many "thanks" to the Karl Knauz BMW team of George Greve, Sam Picchietti and Doug Kamp for a great car-buying experience. George gave me my first introduction to the benefits of BMW ownership and the car driving experience that I had dreamed it would be. I appreciated his "no pressure" attitude and experience as a sales professional. Sam, (BMW Genius), took the time to review the vehicle in great detail with me and I was pleasantly surprised that there were things that I didn't even know the car could provide from a technical and mechanical standpoint! No buyers remorse here... it just kept getting better. Thanks also to Doug Kamp, business manager, for a thorough review of the purchase and a speedy delivery from a transactional standpoint! Would highly recommend Karl Knauz to anyone thinking about a BMW purchase. You won't be disappointed. Make sure you ask for George! More

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Out of State Purchase Experience I recently purchased a pre-owned BMW X5 from the Karl Knauz Dealership. Judy Powell was our Client Service Advisor, and ensured the overall experienc I recently purchased a pre-owned BMW X5 from the Karl Knauz Dealership. Judy Powell was our Client Service Advisor, and ensured the overall experience was well organized for an Out of State Purchase, including the trade of our previous BMW 5 Series. The vehicle was prepped for presentation prior to my arrival. During the presentation, the vehicle was unveiled - quite exciting! Very nice touch! Judy allowed plenty of time for us to test drive the vehicle and answered several questions to help us finalize our decision. Additionally, the Genius Employees, Gift Shop, and Finance Managers were all polite and helpful The dealership is extremely clean and well organized. We were pleased with the service we received and enjoy our new X5. By far the best inventory I have seen at a BMW Dealership. They have every new model represented on the floor. Thank You Karl Knauz BMW! More

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Purchased a BMW 335i I had the Pleasure of working with Brock when I got to the dealership. Brock Really gave us the full experience. The car had somewhat of an empty carf I had the Pleasure of working with Brock when I got to the dealership. Brock Really gave us the full experience. The car had somewhat of an empty carfax records, and he was able to find and provide me with the full Service record of the car. We had also asked if we could put the car up on the lift to see it underneath, and that is typically not done for customers, but Brock made no fuss about it, he just got the car on the lift and let us look. Lastly, I had set a price with Marek through email, and Brock was well aware of it and honored that price. Overall it was a great experience. I also met Doug, the "finance guy" and he really helped me out with the payments on the car. Everyone at the dealership was really nice, treated us with respect, and truly seemed to care. They wanted to help us achieve buying the car at a fair price. If you're looking to buy a car, I'd recommend Knauz hands down. Great people and great service. More

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Best car buying experience I have ever had Great people to deal with and great car! This is my first BMW and I love it! My salesperson, Judy Powell, was an absolute pleasure to deal with -- Great people to deal with and great car! This is my first BMW and I love it! My salesperson, Judy Powell, was an absolute pleasure to deal with -- a real professional who answered all my questions and made the car buying process as easy and efficient as possible. Best of all -- SHE LISTENED to what I wanted and worked very hard to get me the car that best met my wants and needs. She was patient and an excellent communicator. She even let me drive her personal car because there were no 428is on the lot at the time. If you value your time and you want to make the car buying experience as painless as possible, I highly recommend you deal with Judy. I am very pleased with Knauz's overall operation. Doug Kamp was a pleasure to work with in completing the paperwork -- again, very efficient and sensitive to not wasting my time. And topping off a great consumer experience are the two "geniuses" I have worked with so far -- Luke and Spencer. It is clear that Knauz is modeling itself after Apple -- what a great company to seek to emulate! On the day of delivery, Luke spent an hour with me answering all my questions about the technology on the 328i I purchased. He also answered all my follow up emails. And today, when I brought my car in for its first free car wash, Spencer patiently answered all the little questions I had accumulated over the first two weeks. Luke and Spencer really know their stuff! Like Apple, Knauz has created a system where they want you to understand everything about the car -- if you want to know it, they have experts who will patiently work with you and explain everything to you. Overall, fantastic consumer experience! More

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Great experience We had a great experience buying a car, which doesn't happen very often. George was very helpful, and not overbearing at all. We didn't intend to buy We had a great experience buying a car, which doesn't happen very often. George was very helpful, and not overbearing at all. We didn't intend to buy a car that day, but everything was right, so we bought the X3 we had been studying on the internet. We would certainly buy another car from Knauz and George, in the future. More

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Uncharacteristically exceptional! As a first time BMW buyer, I can't express enough how impressed my partner and I were with the whole experience. Judy Powell was exceedingly attentiv As a first time BMW buyer, I can't express enough how impressed my partner and I were with the whole experience. Judy Powell was exceedingly attentive, patient, and courteous as we moved from the initial inquiry and test drive to the nail biting lease negotiation and ultimately paperwork signing part of buying a car. Luke Wojtas, the BMW genius assigned to us was helpful and patient while he explained all the gadgets that came with the new car. We'll see you again in three years, Judy, for our next BMW experience. More

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M3 Purcahase Outstanding sales experience with Knauz with my new m3. This is my fourth car with Knauz and even though I live in Ohio, I came back to deal with the Outstanding sales experience with Knauz with my new m3. This is my fourth car with Knauz and even though I live in Ohio, I came back to deal with them. George Greve is awesome and was there every step of the process More

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Great experince I decided to buy my car out of the lease and George Greve and team made the whole process easy. Starting with getting me a great deal all the way to I decided to buy my car out of the lease and George Greve and team made the whole process easy. Starting with getting me a great deal all the way to streamlining the paper work. I t was a pleasure to deal with George and the team. More

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