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Dorothy Sausley
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Dorothy Sausley | Page 2
Service Manager
Northside Lexus
24222 Interstate 45 North
Spring , TX 77386
19 Reviews
Dealership Experience
23 yrs, 7 mos
Languages Spoken
English
19 Reviews
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19 Reviews of Dorothy Sausley
Helpful 
May 09, 2022
It’s a beautiful dealership every body was so friendly and helpful answering all of questions to make it a great experience. and helpful answering all of questions to make it a great experience. More
by ccothran
Verified CustomerOther Employees Tagged: Tim Karmout, David Perry, Jared Postma, Wes White, Marcus Atkins, Rob Ochoa, Carl Zuromski, David Trice , Todd Sylvester, Chris Cothran
August 26, 2021
My car currently in the shop and handled by Dorothy in service. My backup camera problem was handled by Melissa. I just want to emphasize again, I have never dealt with a more kind, intuitive, thorough service. My backup camera problem was handled by Melissa. I just want to emphasize again, I have never dealt with a more kind, intuitive, thorough and accurate service team in all of my life lead by Ms. Dorothy. Thank you P.S: Thank you Melissa for your work with my camera! More
by Hans
Other Employees Tagged: Melissa O'Connell
May 13, 2021
Always nice. New location is awesome. I’ve been doing business with Northside for over 20 years, and I will keep coming back. Thank you. business with Northside for over 20 years, and I will keep coming back. Thank you. More
by B.K.DENNIS
Other Employees Tagged: Bobby Bosley, Rob Ochoa, Agustin Soto, Pete Suarez, Silvia Fernandez, Chad Smith , David Ortiz
March 11, 2021
I took my 2015 Ls 460 to this dealership as a First-Time customer regarding a seat memory problem. I was introduced to Dorothy Sausley, one of the service managers. She provided me with a loaner and handled customer regarding a seat memory problem. I was introduced to Dorothy Sausley, one of the service managers. She provided me with a loaner and handled my case personally. The car was kept in the shop overnight since this problem took about a week due a part order delay. She was able to fix the problem and have Lexus take care of the bill. It was an excellent experience from first contact to pick up. I highly recommend this dealership and thank Dorothy for help. I will be a loyal customer!!! More
by Hans
May 02, 2020
easy and no stress I have used this dealer since 2000 and always been greeted with a smile from everyone that works there. I certainly would recommend Northside to all I have used this dealer since 2000 and always been greeted with a smile from everyone that works there. I certainly would recommend Northside to all my family and friends. More
by JONBOY19511920
Other Employees Tagged: Bobby Bosley, Don Holifield, Caleb Vario, Agustin Soto, Pete Suarez , David Gardner, Todd Sylvester
December 22, 2019
Great People, Great System, Great Product I have been a patron/customer of Northside Lexus since August 2011 - that is five vehicles ago! The Sales personnel are very knowledgeable and key in I have been a patron/customer of Northside Lexus since August 2011 - that is five vehicles ago! The Sales personnel are very knowledgeable and key in on your needs. I like the options they suggest when obtaining a new vehicle. Service is outstanding; they work with you and your schedule. The cookies are good (Tip: if you want some before 11 AM, go to the Collision Center. More
by FBERGFIELD
Other Employees Tagged: Melissa O'Connell, Tim Karmout, Joshua Keough, Agustin Soto, Pete Suarez, Frank Ramos, Silvia Fernandez , Danh Nguyen, Steven White
October 23, 2019
Great experience My wife and I had previously purchased 3 vehicles from Northside - 1 RX 350 F Sport, 1 LS 460, and a LS 460 F Sport. All great cars. Don Holifield wor My wife and I had previously purchased 3 vehicles from Northside - 1 RX 350 F Sport, 1 LS 460, and a LS 460 F Sport. All great cars. Don Holifield worked with us on those cars. Dorothy Sausley and Agustin Soto have been our preferred service advisors. Then, a traffic accident totaled the 460 F Sport. So, no question that we would once again work with Don to but another Lexus. The combination of a quality vehicle, integrity, and true focus on the customer brought us back to Northside Lexus. More
by RCARTER555
Other Employees Tagged: Don Holifield, Agustin Soto , James Vu
October 04, 2019
LS500 This is my 4th LS sedan in a row. I retired this year thinking about changing brands, Josh at Northside stayed in touch over the last year and guess w This is my 4th LS sedan in a row. I retired this year thinking about changing brands, Josh at Northside stayed in touch over the last year and guess what he made a great sale! I am driving a 2019 LS sedan once again. I have always had great service at Lexus, now the move has the dealership closer to where I live. Great car Great dealership Great sales person Have a wonderful day, Eli Prica I look forward to driving a Lexus three more years! More
by eprica
Other Employees Tagged: Tim Karmout, Joshua Keough, Agustin Soto , Kyle Galindo, Brent Penn
