Dealership Experience
20 yrs, 3 mos
Industry Experience
20 yrs, 3 mos
191 Reviews
Write a Review191 Reviews of Donna Coppola
October 17, 2018
Quick, efficient and correct Jennifer and the tech were very informative and helpful. The efficient and prompt service is greatly appreciated. The issue has been resolved and Jennifer and the tech were very informative and helpful. The efficient and prompt service is greatly appreciated. The issue has been resolved and I will definitely return for more service as needed More
Other Employees Tagged: Jenn Lupo, john obrien
October 17, 2018
Always courteous and professional. The service is always quick, professional and they let me know before doing anything outside the requested service. There is always an explanation The service is always quick, professional and they let me know before doing anything outside the requested service. There is always an explanation as to why something needs to be changed with me seeing the item before any work is done. I do appreciate that. More
October 12, 2018
Outstanding Customer Service Despite having another Mazda dealership right down the street, I still make the 40 minute drive up from Lowell for even a basic oil & filter change. T Despite having another Mazda dealership right down the street, I still make the 40 minute drive up from Lowell for even a basic oil & filter change. That's how good the staff of Werner Mazda is. Your vehicle will given excellent technical care and the service is unmatched. More
Other Employees Tagged: Jess Kinney, Jenn Lupo, john obrien
September 27, 2018
Excellent service I am a licensed NH Motor Vehicle Dealer and I have been to many franchise dealerships over the years for parts and service. I have been very impress I am a licensed NH Motor Vehicle Dealer and I have been to many franchise dealerships over the years for parts and service. I have been very impressed with Werner Mazda Service and Parts...I have been a very happy customer....and I continue to tell all of my Mazda Customers to go to Werner Mazda for their Service and Parts. Jess, Rachael Lowe, and Donna all are very professional and personable...Excellent representatives of Werner Mazda. Bill P. More
Other Employees Tagged: Jess Kinney, Rachael Lowe
September 14, 2018
Oil change and tire rotation Werner takes great care of my car. Knowledgeable staff and service mechanics. The gentleman who helped me purchase my vehicle checks in with me regu Werner takes great care of my car. Knowledgeable staff and service mechanics. The gentleman who helped me purchase my vehicle checks in with me regularly. When I'm ready to pay my bill Donna always has a smile for me! More
Other Employees Tagged: Cameron Landry , Jess Kinney
September 04, 2018
Quick and painless! I went in for my oil change and NH State inspection and waited for my car. They were on time and the waiting room was comfortable. They had me in a I went in for my oil change and NH State inspection and waited for my car. They were on time and the waiting room was comfortable. They had me in and out in an hour! More
Other Employees Tagged: Rich Hammond, Nick Flood, Jay Trabucco, Cameron Landry , Jess Kinney, Jenn Lupo
August 28, 2018
Friendly service and honest Always get my oil changes and tire rotations here, and am always treated well. The lounge are is great for waiting. The complimentary car wash is a b Always get my oil changes and tire rotations here, and am always treated well. The lounge are is great for waiting. The complimentary car wash is a bonus. More
Other Employees Tagged: Jess Kinney
August 26, 2018
Excellent Dealership I got a great deal on an amazing car. The entire staff is very friendly and made the car buying process effortless. My salesman David is very know I got a great deal on an amazing car. The entire staff is very friendly and made the car buying process effortless. My salesman David is very knowledgeable and he went out of his way to accommodate my every wish. The car I bought was used, and yet, it was immaculately cleaned and detailed. It looked brand new! They even filled my 19 gallon gas tank. David took the time to show me how everything worked with all of the electronic details, He even programmed my phone to sync with the car's bluetooth. They inspected it for free and going forward every year, Werner will inspect my car for only $10 as long as I have the car. Stop in just to check out the waiting lounge. It's stocked like a cafe with tons of snacks and goodies. Not to forget, there's a high tech massage chair to chill out on while waiting for service. Overall, I highly recommend this dealership for its excellent sales and service! More
Other Employees Tagged: David Lee, Jay Trabucco , Jess Kinney, Jenn Lupo
August 24, 2018
Great service experience Always friendly faces, always great service, prompt and courteous staff. I always bring my two CX5 to no other service dealer. She ready the new car w Always friendly faces, always great service, prompt and courteous staff. I always bring my two CX5 to no other service dealer. She ready the new car will be a Mazda More
Other Employees Tagged: Jess Kinney
July 31, 2018
Great service A quick efficient service that covered everything needed or desired while also providing information for future reference. The service also kept me up A quick efficient service that covered everything needed or desired while also providing information for future reference. The service also kept me up to date about any causes for concern so I know what to do in the future. More
Other Employees Tagged: Jenn Lupo