Donald Mast
Donald Mast at Walker Ford

Donald Mast | Page 46

Service Advisor

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

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4.9
551 Reviews
4.9

551 Reviews

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551 Reviews of Donald Mast

August 27, 2021

Dealership Rating
Employee Rating

On time service. Schedule an oil change there were greatly. Work was completed on time and clean , love Walker Ford. I will definitely buy a car from them again More

by Mjpb83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 31, 2021

Walker Ford responded

This is what we love to hear! Thank you so much for the amazing review and we look forward to working with you again in the future.

August 26, 2021

Dealership Rating
Employee Rating

Service was great, truck was not running good at all. They found the problem, fixed it in a timely manner and we were out the door. More

by Pauljr0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2021

Walker Ford responded

Thank you! We appreciate you taking the time to let us know how our service department is doing. They will certainly be happy to hear your kind words. Please come back and see us for any of your future car needs!

August 26, 2021

Dealership Rating
Employee Rating

Don did a great job setting up my service appointment and getting my truck in on time and the service completed in a timely manner. More

by williad302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2021

Walker Ford responded

Thank you for the 5-star review! Please let us know how we can be of further assistance to you.

August 22, 2021

Dealership Rating
Employee Rating

Provide great service, answers calla promptly, very friendly and helpful, don in the body shop office is great and always helpful we really like him I bought 2 expeditions from walker More

by Corey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amy Andrisani

Aug 23, 2021

Walker Ford responded

Thank you for the review. Please keep us in mind for anything we can do for you again in the future!

August 20, 2021

Dealership Rating
Employee Rating

Don was Outstanding, we always enjoy your lounge and staff! Please make sure you praise your team as they are very friendly and helpful! Cheers More

by ANTLIAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 20, 2021

Walker Ford responded

Thank you for the 5-star review! We appreciate your review and look forward to a chance to work with you again!

August 18, 2021

Dealership Rating
Employee Rating

It was a great experience they were totally professional guys there and it didn’t take long at all and it was on a Saturday. More

by Darrin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve McHenry

Aug 19, 2021

Walker Ford responded

We are happy to know that we could provide a 5-star visit to you. Please keep us in mind for anything more we can do for you.

August 17, 2021

Dealership Rating
Employee Rating

Steve and Don went above and beyond to get my truck repaired in time for a road trip. Repairs were completed in a timely manner. More

by Mike
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Steve McHenry

Aug 19, 2021

Walker Ford responded

Mike, this is so great to hear! Thank you so much for the 5 star rating and the generous feedback. We look forward to serving you again in the future.

August 15, 2021

Dealership Rating
Employee Rating

The advisor Donald went above and beyond to make sure he had all of my information so i could get the best deal. He was very friendly and helpful with everything. More

by HAZEL852011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2021

Walker Ford responded

Hazel, thank you so much for taking the time to leave us your 5 star review. We are so glad to hear that your experience was a 5 star one! We look forward to working together again in the future!

Aug 17, 2021

Walker Ford responded

Thank you for letting us know how your service experience went with Donald! Our goal is to gain your loyalty by exceeding your expectations on every visit. If you need anything else, please come back and see us again.

August 15, 2021

Dealership Rating
Employee Rating

The service was fine although I'm a bit annoyed that you guys keep sending me surveys even after I've completed them. The fact that I now have to submit at least 25 words in the review is even more annoying More

by chris33708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2021

Walker Ford responded

Thank you for the great rating and taking the time to fill out the survey. We are glad to see that you enjoyed your visit with Don. We appreciate your business, and hope you come to see us again next time.

August 15, 2021

Dealership Rating
Employee Rating

Service experience was exceptional Don my service writer was one of the best I've ever had I will keep going back to Walker Ford for all my service needs More

by tarntino1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2021

Walker Ford responded

This is so great to hear! Thank you so much for taking the time to leave us a 5 star rating. We will be sure to pass your compliments on to Don and the rest of the team.

Aug 17, 2021

Walker Ford responded

Thank you for the positive review! We are so glad to hear that Don was able to make your service visit a great one! Thank you for your business and we look forward to seeing you again next time!

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