Don Yu | Page 3

Don was great to work with. I bought online and flew in to drive the vehicle home. Don was very communicative before the sale and even came in early to meet me at the dealership I bought online and flew in to drive the vehicle home. Don was very communicative before the sale and even came in early to meet me at the dealership and finish showing me the car and working through the last paperwork. With his effort this was the easiest car purchase yet for me. No pressure or upsells, just quick straightforward service from beginning to end. He even helped me find my way to a good breakfast spot and out of the city on my drive home. A+ More

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Working with Don was an awesome experience! From the moment I arrived at the dealership, I was met with friendly prompt service which says a lot. Don was very courteous , friendly and welcomin From the moment I arrived at the dealership, I was met with friendly prompt service which says a lot. Don was very courteous , friendly and welcoming. He was was engaged and tuned into my needs of seeking a new Toyota Venza. I was very lucky to be able to test drive one and eventually lease it the same day! Don walked me through the process with ease and showed me all the ins and out with this vehicle. I also worked with Ayiad and Jon who assisted with finalizing my lease. They both were a pleasure to work with as well and we’re very patient and knowledgeable, which helped to put me at ease. Overall, I had a wonderful experience and would definitely recommend Suburban Toyota if Farmington Hills to anyone looking for great customer service! More

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Don even went to Ohio to get my Tacoma back in July 2021. He researched to find the blue color - which took him about 1 month during this shortage time. I really appreciate his extra-mile service. He researched to find the blue color - which took him about 1 month during this shortage time. I really appreciate his extra-mile service. More

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Dealer was good with communicating updates on my car arrival and was knowledgeable about car details. arrival and was knowledgeable about car details. More

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Don was great! He helped us get the vehicle we needed for our test lab during all the ongoing supply chain issues. Very attentive and quick to respond. Thanks Don! He helped us get the vehicle we needed for our test lab during all the ongoing supply chain issues. Very attentive and quick to respond. Thanks Don! More

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Don was very for my needs helpful went beyond what I even expected He was great! expected He was great! More

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This is my 4th toyota vehicle and never expected the process to be so quick, clear and easy to navigate the process. Lot of credit goes to how the dealership designed the purchase process to be more dig process to be so quick, clear and easy to navigate the process. Lot of credit goes to how the dealership designed the purchase process to be more digital and the staff, aiyad ahmed, don fu and jon, were knowledgeable and demonstrated care for the customer throughout the process. Very appreciative of their time. Thanks for the experience. More

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Dealership was great! Everyone was kind and professional. Don was extremely helpful from start to finish. I hadn’t purchased a car in 10+ years and was hesitant about the process, but Don made me feel at eas Don was extremely helpful from start to finish. I hadn’t purchased a car in 10+ years and was hesitant about the process, but Don made me feel at ease and was very helpful in walking me through the process. I would recommend him to anyone I know looking to purchase/lease. I was happy with how quickly the car came in. Don was able to pull some strings to get me the exterior color I wanted. A couple things had to be installed after it was delivered to the dealership and Don got it done quickly and it was ready for pick-up a couple days later. He also spent time going over all of the interior features in the car, which was very helpful. More

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Very good service, very nice communication, Very professional service thank you Alex Lavrov. Highly recommend working with him professional service thank you Alex Lavrov. Highly recommend working with him More

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It was a pleasure to work with Don. He was honest about what he could deliver, stayed with us despite the 2021 vehicle shortages, and got us the exact set of options and colors we wanted. Thank you Don! what he could deliver, stayed with us despite the 2021 vehicle shortages, and got us the exact set of options and colors we wanted. Thank you Don! More

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