Don Post | Page 23

Having had continual problems with my CLS230 all year this 2020, my husband and i had it towed into Salem Mercedes yet again. We had two choices, Sink more money into something that had cost us a fortune this 2020, my husband and i had it towed into Salem Mercedes yet again. We had two choices, Sink more money into something that had cost us a fortune already, or see if we could get a newer model. E knew it was time for change. Once there we spoke with Don Post who has been great working with us all year, trying to keep costs down, getting us in as quickly as possible. E then went to the floor and spoke with Abel who took me around the lot after listening to what i was interested in. Including color! We glanced at about three and then he showed me the “truck”. Of course i fell in love with it! One owner, low mileage, pristine condition! Abel chatted with me, great people skills! Then i spoke with my husband and took him o Vet to see what i liked. Next step, did we qualify to jump through all the hoops!!! This is where Mike came in! I also never hesitate to ask if there are discounts for Veterans! Mike went into his office to check out all the necessary paperwork and returned with great news. Mike has a sincere heart toward Veterans and was helpful working through all the aspects to help us in our need. And then Chris to finalize all the paperwork. None of them were impolite or rushed just to push a car off onto us like we’ve experienced by past dealerships. They were polite, respectful and courteous, and genuinely friendly, not faked. If you are in need of a car, check Mercedes out in Salem! If you are a Veteran,, it’s certainly worth every effort for you to go and speak with Angel and Mike. You may return home with a nice comfortable vehicle beyond your dreams! One thats reliable, dependable and affordable! Mike, we can’t thank you enough for all you and your staff did for us! It’s nearly a week since we went in and I’m still loving my GLA250 “truck”. It’s beyond my wildest dreams!!! Thank you all for your kindness, integrity and help! More

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I've had new cars for years - I'm over 70 - I've had BMW, Mazda, and more. Generally, servicing on a new car is pretty much covered under warranty - with the BMW's (2 I've had) - I didn't spend a dime on se Mazda, and more. Generally, servicing on a new car is pretty much covered under warranty - with the BMW's (2 I've had) - I didn't spend a dime on service for the warranty period - 30,000 miles. This time around, I bought a Mercedes. I liked the car (still do), but the deal I got from them was ... so-so. But my surprise came at the first service call - I was shocked that it was over $200. just a routine oil change, really. Then the 2nd came along - just under a year from purchase - again, just routine service - no repairs or problems - over $400!!!! I like the car, but I'm really feeling screwed by this dealership. So... Warning - if you're used to minimal service charges, as I was - beware. This 'feature' was NOT Explained when I bought the car. And it's a shame, because I really like the car... but... never again. In less than a year, I've spent nearly $700 on a couple of oil changes... It's ridiculous. More

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Oil change= $320.00 in labor!!!??? Labor?Oil change and Oil change = $320.00 in labor!!!??? Labor? Oil change and cabin filters were $178. Not too bad and expected but 320 in labor is insane. Oil change = $320.00 in labor!!!??? Labor? Oil change and cabin filters were $178. Not too bad and expected but 320 in labor is insane. More

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Treated like family and truly want what's best for YOU!!!! We LOVE Mercedes Benz of Salem.... Wouldn't go anywhere else. Able Cardona, Mike Harder , Don Post, Brian Merrell and all the staff truly make you fe We LOVE Mercedes Benz of Salem.... Wouldn't go anywhere else. Able Cardona, Mike Harder , Don Post, Brian Merrell and all the staff truly make you feel like family. We went in for service and walked out with a new GLC 300. Able was wonderful to work with..... Great listener, no pressure, very friendly person. Mike Harder is wonderful! Always treats you like family. We have purchased 4 vehicles within the last 15 years from this dealership. They are top notch. They treat you like family and truly want whats best for you. Don Post in service is incredible! He makes sure you are satisfied with your service. More

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Very nice experience with the staff here. They were great from start to finish and very helpful to make the transaction easy on my end. Bernardo even helped me unload my trade in and load it into my new car! from start to finish and very helpful to make the transaction easy on my end. Bernardo even helped me unload my trade in and load it into my new car! More

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The best service Mike Harder and Don are great people. We always feel welcome when we come in for service. They answer our questions and go above and beyond to help us Mike Harder and Don are great people. We always feel welcome when we come in for service. They answer our questions and go above and beyond to help us. Thank you, Mike and Don! More

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Abel is very knowledgeable and low pressure. He is 100% making it work! We were on a short turn around. He & Mike assisted us in getting a car delivered from out of state in short order despite storm con making it work! We were on a short turn around. He & Mike assisted us in getting a car delivered from out of state in short order despite storm conditions over the Holiday. Abel was very thorough reviewing car features - if we could only remember! He is still available to answer any of our questions, even after hours when we were traveling!! We’d certainly will encourage people to contact Abel if they are in the market for a car! Chris helped expedite the last minute addition of the protective coatings!! Mercedes of Salem goes over and beyond expectations - warm and welcoming environment - great teamwork & a shout out for a super job!! Gordon and Shari Kelly More

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The Mercedes- Benz of Salem were very professional and very kind to me as soon as I walked in. I got taken care of right away and ended up with a brand new Benz! Thanks to the team and Abel of course, he very kind to me as soon as I walked in. I got taken care of right away and ended up with a brand new Benz! Thanks to the team and Abel of course, he took great care of me! Team Abel! Also none of this would be possible without the help of Don Post!!! Thanks everyone! More

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Excellent Experience Abel and Mike were great to work with, they made me feel very valued as a customer. This is my second lease, the team made it easy and was very consid Abel and Mike were great to work with, they made me feel very valued as a customer. This is my second lease, the team made it easy and was very considerate of my time! I’ll be back again More

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Servicing Your Vehicle EXCELLENT SERVICE! 100% RECOMMENDED I have always had great experiences at this dealership. The sales team has been honest, friendly and down to eart EXCELLENT SERVICE! 100% RECOMMENDED I have always had great experiences at this dealership. The sales team has been honest, friendly and down to earth. Have purchased three vehicles. Of note, is the service center. More

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