Dealership Experience
8 mos
Industry Experience
13 yrs, 8 mos
Languages Spoken
English
32 Reviews
Write a Review32 Reviews of Don Cheong-A-Shack
March 23, 2024
He explained everything in details yo us when he was delivering the car. He went above and beyond to even wiped something in the center console which was missed during detailing. delivering the car. He went above and beyond to even wiped something in the center console which was missed during detailing. More
Other Employees Tagged: Stacey Hopson, Henry Zhu
March 01, 2024
I had a very Pleasant experience working with Alon, Don and Henry for the purchase of my vehicle. They walked me through the process and made things seemless! Thank you Alon for your patience and profes and Henry for the purchase of my vehicle. They walked me through the process and made things seemless! Thank you Alon for your patience and professionalism. I would definitely do business with Smythe Volvo for my next vehicle! More
Other Employees Tagged: Alon Katende, Henry Zhu, Sabrina Mendez
February 29, 2024
Smythe has some of the most relaxed people I’ve ever worked with in a car transaction, and I’ve done many of them over my 55 years of age. Steve is honest, transparent and direct about what can be done worked with in a car transaction, and I’ve done many of them over my 55 years of age. Steve is honest, transparent and direct about what can be done. We spent as much time talking about our family as we did about a Volvo. Smythe is not a pressure cooker environment, where the Manager walks out of the back room and tries to close the deal. We actually looked at a car on our way home, and we did not purchase that day, but came back a week later without any pressure in between. We wanted to purchase from Smythe. I will refer anyone interested in Volvo to Steve. Similarly, Abood and Don were equally honest, transparent and devoid of the pressure that I’m so used to at other dealers. They give you the options and you take what you need and you say no to what you don’t and they move on. Finally, if you want to learn everything about what your new Volvo can do ask for Don. My wife and I are both very happy and satisfied customers! More
Other Employees Tagged: Abood Katib, Steven Riecker
February 27, 2024
My experience was absolutely amazing, loved working with Bryant Bustamante and the rest of the Smythe staff. They were honest and upfront just the way I am. Looking forward the referring my friends and fami Bryant Bustamante and the rest of the Smythe staff. They were honest and upfront just the way I am. Looking forward the referring my friends and family to him! More
Other Employees Tagged: Bryant Bustamante
February 13, 2024
We recently bought our first Volvo from Smythe Volvo and found this dealership to be extremely well run and professional. Bob Cerza helped us find a vehicle that suited our needs and expectations. The d found this dealership to be extremely well run and professional. Bob Cerza helped us find a vehicle that suited our needs and expectations. The day we bought our Volvo, we really liked it — but now, a couple weeks later, we absolutely love it and have been impressed by its comfort, maneuverability and ease of use, as well as many other features. (Specifically, this Volvo has impressed us in comparison to our driving experience with our previous vehicle, an Audi. We have also found the Volvo app to be useful, helpful, well-designed and far better than the Audi app.) If my friend or family member were looking to purchase a vehicle, I’d definitely recommend that they see Bob Cerza. He works with customers in the best way possible, in my opinion — which is to say, his approach with us was to listen and try to meet our needs, without steering us toward a more expensive vehicle or pressuring us to make a purchase. We appreciated that, and we believe he has a lot of integrity. He’s also very knowledgeable and, overall, just an incredibly nice guy. More
Other Employees Tagged: Bob Cerza, Abood Katib
February 03, 2024
Just purchased a second hand Volvo from Smythe Volvo. We can absolutely recommend this car dealer. From the first contact with Sabrina, to the sales procedure with Bob, payment and paperwork with Henry a We can absolutely recommend this car dealer. From the first contact with Sabrina, to the sales procedure with Bob, payment and paperwork with Henry and Dan, all were extremely helpful, friendly, efficient and highly professional. The car was handed over freshly cleaned and with full gasoline tank. We never had such a kind and trustworthy relation with a car dealer than we had this week with Smythe Volvo in Summit, NJ. I could give 10 points if it were possible. More
Other Employees Tagged: Bob Cerza, Henry Zhu, Sabrina Mendez
January 30, 2024
This is our second lease with Bob Cerza and Smythe Volvo. It was an easy decision to return because of our prior experience three years ago. On each occasion, Bob listened and worked with us to ensure we fou It was an easy decision to return because of our prior experience three years ago. On each occasion, Bob listened and worked with us to ensure we found the right car for our needs and budget. He is knowledgeable, professional and courteous. Don Cheong-A-Shack, our Delivery Specialist, was very helpful - and patient - explaining the technology and features of our new XC60...much appreciated! More
Other Employees Tagged: Bob Cerza
January 25, 2024
Very professionally sales person and stress free Atmosphere. Everyone was very helpful and answered all our questions. I would recommend this dealership Atmosphere. Everyone was very helpful and answered all our questions. I would recommend this dealership More
Other Employees Tagged: Kyle Jackson, Todd Colbeth , Francine O'Donnell
January 03, 2024
We felt welcomed. Santiago was very helpful and fair. Henry was very informative. Don took the time to teach us about our new car.Excellent experience overall! Great p Santiago was very helpful and fair. Henry was very informative. Don took the time to teach us about our new car.Excellent experience overall! Great products, Highly recommended. Thank you so much. - Bill & Michele Billec More
Other Employees Tagged: Henry Zhu, Santiago Piriz
December 29, 2023
Always a great experience with Smythe Volvo. Santiago Piriz was our leasing consultant,he was very quick, efficient and knowlegeable! A pleasure to work with.Everyone in the office are helpful a Santiago Piriz was our leasing consultant,he was very quick, efficient and knowlegeable! A pleasure to work with.Everyone in the office are helpful and friendly. My kids are kept entertained and did not complain of any wait time at all. We went to just check on their holiday promo(early turnover).We were in and out in less than 3hrs with our new Volvo. Very much recommended. More
Other Employees Tagged: Santiago Piriz