Dmitry Kaprolov | Page 5
Service Advisor
Lexus of Milwaukee
1433 W Silver Spring Dr
Milwaukee, WI 53209
Languages Spoken
English
48 Reviews
Write a Review48 Reviews of Dmitry Kaprolov
September 15, 2019
Sales staff Vladimir is very professional and accommodating to our desires for a replacement car when we were specific in our desires for right color. staff Vladimir is very professional and accommodating to our desires for a replacement car when we were specific in our desires for right color. More
Other Employees Tagged: Vladimir Babakhanov , Joshua Freiheit
September 11, 2019
Great customer attention I write to highly recommend Lexus of Milwaukee and their fantastic lead employee John Ferrito. He is the epitome of great customer service and attenti I write to highly recommend Lexus of Milwaukee and their fantastic lead employee John Ferrito. He is the epitome of great customer service and attention to detail. I have leased at least 15 Lexus vehicles from John and referred countless friends and relatives to him because he is the best! Satisfaction guaranteed-don’t go anywhere else! Jim G More
Other Employees Tagged: Pete Stein , Sarah Castiglioni, John Ferrito
August 14, 2019
Amazing customer service Dmitrys loyalty to the company, product, and outstanding customer service is what intrigued me to find out more about purchasing a Lexus. Thank you Dm Dmitrys loyalty to the company, product, and outstanding customer service is what intrigued me to find out more about purchasing a Lexus. Thank you Dmitry without talking to you I know I never would have purchased my Lexus! Val my sales representative, went over and above and exceeded expectations to find the exact car I was looking for! Dmitry and Val worked as a team together to exceed expectations! I love my Lexus and and highly recommend Lexus of Milwaukee! More
Other Employees Tagged: Val Batard
August 12, 2019
Outstanding service and dedication! My experience with Lexus has been exceptional. I appreciate their integrity and outstanding service. Mr. Kapralov goes above and beyond with true prof My experience with Lexus has been exceptional. I appreciate their integrity and outstanding service. Mr. Kapralov goes above and beyond with true professionalism. He is knowledgeable and committed to providing the very best for Lexus clients. I appreciate that estimates for service are accurate, done well, and completed in a timely manner. Mr. Kapralov makes servicing my Lexus a positive experience. His strong communication skills and ability to keep me informed about needed repairs has kept my Lexus safe and running perfectly. Lexus is truly committed to quality and exceptional service! More
Other Employees Tagged: I would also like to share that I also appreciate the courtesy driver. He has a positive mindset and always makes me feel safe.
May 15, 2019
Treated knowledgeably and fairly We worked with several people who all worked together to help me decide which vehicle to buy and the best way to trade in my previous Lexus. They We worked with several people who all worked together to help me decide which vehicle to buy and the best way to trade in my previous Lexus. They all helped make the experience simple and seamless. More
Other Employees Tagged: Sarah Castiglioni, John Ferrito, Jackson Struebing, James Taylor
January 17, 2019
Awesome service department!!!! The service people are the best here. Specially Dmitry. I have been coming here for 8 years and have always been treated with the most respect and the The service people are the best here. Specially Dmitry. I have been coming here for 8 years and have always been treated with the most respect and the process are competative More
January 16, 2019
I love these guys! I’ve worked with GW Harris and Sarah Castiglioni and I feel as though they are my personal friends!!! They are awesome individuals and an Asset to Lex I’ve worked with GW Harris and Sarah Castiglioni and I feel as though they are my personal friends!!! They are awesome individuals and an Asset to Lexus!!!!! More
Other Employees Tagged: Cesar Bueno, Sarah Castiglioni, GW Harris II, Lane Kassner
January 16, 2019
Great Dealership Friendly and helpful staff. Quick to take care of you and your needs. Have been doing business with this dealership for about 12 years and have never Friendly and helpful staff. Quick to take care of you and your needs. Have been doing business with this dealership for about 12 years and have never had a problem with them. More
Other Employees Tagged: Scott Elrod