Dmitry Kaprolov
Dmitry Kaprolov at Lexus of Milwaukee
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Dmitry Kaprolov | Page 4

Service Advisor

Lexus of Milwaukee

1433 W Silver Spring Dr
Milwaukee, WI 53209

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5.0
48 Reviews

Languages Spoken

English English

5.0

48 Reviews

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48 Reviews of Dmitry Kaprolov

December 13, 2020

Dealership Rating
Employee Rating

I always knew Lexus stood by their brand, but this dealership and service center go above and beyond. They have fixed ANY issue that has come up and I NEVER see an invoice. They actually like it when More

by Carenthusiast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peter Arnett, Scott Elrod

Dec 23, 2020

Lexus of Milwaukee responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

December 12, 2020

Dealership Rating
Employee Rating

Everyone I spoke with seemed to be happy to work there! The service dept was truly exceptional when I was there for service. I've recommended family and friends with Lexus vehicles to have all their servic More

by jeski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Elrod

Dec 22, 2020

Lexus of Milwaukee responded

Hello Jeski, thanks for sharing your recent service experience with us. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

December 12, 2020

Dealership Rating
Employee Rating

Recently serviced my 2013 at this dealership. Excellent service done and a loaner was provided as promised. Very professional service professionals. And surprisingly with all the discounts in place the ove More

by Nioko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 19, 2020

Lexus of Milwaukee responded

We hope everything was handled to your expectations, Nioko. Please don't hesitate to reach out to us if there is ever anything else we can assist you with. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

September 15, 2020

Dealership Rating
Employee Rating

Very helpful and friendly ,approachable always have answere,easy to talk to,explains well.not pushy,highly recommended,’makes you feel comfortable does not pressure you More

by Ramon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Val Batard, Ben Kranitz , Sarah Castiglioni, Minna Spivey

Sep 15, 2020

Lexus of Milwaukee responded

Congratulations on your new car, Ramon! It is great to hear our Staff was knowledgeable and pleasant to work with. Ramon, we are so pleased you enjoyed your visit to Lexus of Milwaukee! Please let us know if there is anything you'd like to discuss about your visit with Val Batard at (414)228-9000. Thank you!

January 28, 2020

Dealership Rating
Employee Rating

Amazing place, with amazing and exceptional employees ready to meet demands and sit down with you and consolidate with a variety of options to your standards and choosing! More

by Ricky
Recommend Dealer
Yes

Other Employees Tagged: Pete Stein , Cecilia Colon, Matt Markiewicz, Michael Queen, N/A

Jan 30, 2020

Lexus of Milwaukee responded

Ricky, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 30, 2019

Dealership Rating
Employee Rating

Amazing experience I just loved the selection of cars. I liked the environment and energy it brings which is a very clean, organized and respectable work place. I had ve More

by Austin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pete Stein , Jenna Ebert, John Ferrito, Joshua Freiheit, Dan Kommeth, Michael Queen, Minna Spivey, Jackson Struebing, Peter Wilcox

Dec 02, 2019

Lexus of Milwaukee responded

Austin, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Jackson was so helpful! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

November 19, 2019

Dealership Rating
Employee Rating

Great experience Ben did an exceptional job, he was helpful, patient and listened to what I was saying in order to make the best recommendation. Based on what I said I More

by emily.alwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Kranitz , Dan Kommeth

Nov 22, 2019

Lexus of Milwaukee responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Lexus of Milwaukee and we hope to see you again! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 30, 2019

Dealership Rating
Employee Rating

Ben was fantastic!! I picked out a car the previous day and next day when I returned I had my car out of the lot within 2 hours without signing any papers. Ben came all the way to my house to get the paper More

by AzharRasool
Recommend Dealer
Yes

Other Employees Tagged: Ben Kranitz , Jenna Ebert, John Ferrito, Joshua Freiheit

Nov 01, 2019

Lexus of Milwaukee responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Lexus of Milwaukee and we hope to see you again! Safe travels!

October 14, 2019

Dealership Rating
Employee Rating

Innovative Quality Teamwork with Fair Pricing Superior Outstanding Innovative Service, Quality on all Vehicles, Personal Service, a Cut Above All Dealerships. More than Fair Pricing. Efficient Fas More

by Letitia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Jazdzewski

Oct 17, 2019

Lexus of Milwaukee responded

Letitia, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Lexus of Milwaukee!

September 24, 2019

Dealership Rating
Employee Rating

Customer Service Fantastic and prompt service is always provided. Staff is very professional and courteous. Appointment times are always kept and there is no wasted ti More

by Long Time Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Selode, Kelli Stenlkyft

Sep 26, 2019

Lexus of Milwaukee responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and that everything was completed quickly and to your satisfaction! We hope you continue to choose us for all your automotive needs! Take care!

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