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Dixie Pineda
Dixie Pineda at Southlake Nissan
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Dixie Pineda

Internet Sales Manager

Southlake Nissan

4201 E Lincoln Hwy
Merrillville, IN 46410

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4.7
74 Reviews

I have been an Internet Manager since October 2007. I love helping my Internet Customers with their vehicle purchase. I realize not everyone understands the process. I have gained MANY friends and referrals in my tenure in the Automotive industry. In the market for a vehicle? Reach out to me. I WILL answer all your questions and make it a fun process!!!

Dealership Experience

4 yrs, 9 mos

Industry Experience

16 yrs, 8 mos

Specialties & Trainings

Kia and Nissan Certified

4.7

74 Reviews

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74 Reviews of Dixie Pineda

April 30, 2024

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Employee Rating

Very polite and efficient nice to deal with would recommend them fa it’s was the young man I dealt with and he’s followed up with me several times More

by Cindy Kraehmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dakota Pineda, Kevin Amodeo

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April 29, 2024

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Employee Rating

Randy, Justin, nick and Brian have provided me the best service ever! I will recommend and buy Nissans from them for rest of my life! More

by tamara768
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Chip, Randy Kawanna, Keeten Rippy, Nathan Holliday, Nicholas Barrett, Carlos Maldonado, Brian Jensen

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Apr 30, 2024

Southlake Nissan responded

It's wonderful to hear that Randy, Justin, Nick, and Brian provided you with such exceptional service! We greatly appreciate your loyalty and are delighted to have you as a lifelong customer. Thank you for your recommendation, and we look forward to serving you for many years to come!

January 29, 2024

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Employee Rating

Dixie was very helpful. She gave me hope when everyone turned me down. I will never forget what you've done for me Dixie. If you want the best ask for Dixie. More

by elishaarmstead1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Kawanna, Dakota Pineda, Jenna Volikas, Micheal Arizmendi, Nathan Holliday, Nicholas Barrett, Carlos Maldonado, Brian Jensen , Micah Pruett

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Jan 29, 2024

Southlake Nissan responded

Hi, Thank you for sharing your experience! We're thrilled to hear that Dixie could assist you and provide hope when you needed it most. We appreciate your kind words, and we'll be sure to pass along your gratitude to Dixie. If you ever have further needs or questions, don't hesitate to reach out. We're here for you, and we look forward to serving you again in the future!

January 15, 2024

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Employee Rating

I applied and was approved for a car with a set of vin numbers and when I went to the dealership they sold me a car that I looked at a few days prior, at southlake kia. Instead of the car I was approved f More

by pshonita
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dakota Pineda

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Jan 15, 2024

Southlake Nissan responded

pshonita, We're sorry to hear about your negative experience, and we appreciate you bringing this to our attention. It's important to us that our customers have a positive and transparent experience. We take your feedback seriously, and we would like the opportunity to address your concerns. Our team has reached out to you. If you could please call Chris our Nissan Sales Manager at (219) 947-1600, to further discuss. Your satisfaction is our priority, and we value your feedback!

January 10, 2024

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Incredible customer service. You can easily tell that the service department cares deeply about your needs! I have never felt sold by this team of professionals. I will not ta More

by Kamodeo98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will Broughton, Greg Chip, Randy Kawanna, Audrey Love, Dakota Pineda, Jenna Volikas, Keeten Rippy , Alyssa Mariconda, Micah Pruett

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Jan 11, 2024

Southlake Nissan responded

Hi Kevin, thank you for the kind words! We're delighted to know that you had an incredible experience with our service department. Your satisfaction is our priority, and we appreciate your trust in us. If you ever need assistance in the future, feel free to reach out. Safe travels, and we look forward to serving you again!

January 06, 2024

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Employee Rating

Randy Kwana is the best Service Manager hands down! I purchased many vehicles over many years due to him. More

by pennypen1062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will Broughton, Greg Chip, Randy Kawanna

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Jan 08, 2024

Southlake Nissan responded

Hi pennypen1062, Randy is indeed pretty great! Thank you for the wonderful 5-star review. We greatly appreciate you being a loyal customer to us for many years! If you every need anything in the future please don't hesitate to reach out! Have an amazing day!

December 21, 2023

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Employee Rating

I was very pleased with my car purchase and the salesperson Dakota..I would recommend a friend or family member.. More

by dianathomas224
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Broughton, Dakota Pineda, Keeten Rippy , Alyssa Mariconda

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Dec 22, 2023

Southlake Nissan responded

Thank you for the kind words. We look forward to a long relationship and continued happy experiences. If we can ever be of help we all are here for you. Thank you again and happy holidays.

December 03, 2023

Dealership Rating
Employee Rating

Fast service, pleasant service personnel. The did the oil change in a faster time than I was quoted. More

by radarpouch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Kawanna, Dakota Pineda

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Dec 06, 2023

Southlake Nissan responded

Hi, thank you for the positive feedback about our Nissan Service Department. Have a great day!

November 23, 2023

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Employee Rating

Good Service. Although. I would like to have a tutorial on things I need to do, first car More

by jerdonram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Chip, Randy Kawanna , Jim Youngblood

Helpful
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Nov 24, 2023

Southlake Nissan responded

Hi, We are happy to hear you had a great service appointment! If you would like a tutorial, or a few good maintenance tips. Either stop on by the dealership and see Randy (Service manager), or call Randy at (219) 419-7696. He would love to get you all information you need for your first vehicle maintenance. Have a great day!

November 09, 2023

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Employee Rating

Bery thorough and very knowlegeable mechanics. Was able to diagnose problem rigjt away. Very clean More

by jeinette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Chip, Randy Kawanna, Keeten Rippy , Alyssa Mariconda, Jim Youngblood

Helpful
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Nov 10, 2023

Southlake Nissan responded

Hi Jeinette. Thank you for the kind words about the mechanics. We appreciate the positive review and are happy to hear they are thorough and were able to to diagnose the problem right away. If there is anything you need in the future please don't hesitate to reach out! (219) 947-1600. We value your business and look forward to serving you in the future.

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