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Will Broughton
Will Broughton at Southlake Nissan
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Will Broughton

Product Specialist

Southlake Nissan

4201 E Lincoln Hwy
Merrillville, IN 46410

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4.5
170 Reviews

As a former boxer and high school running back, I have always been passionate about sports and staying active. My love for football and college sports has remained strong throughout the years, and I enjoy watching games and cheering on my favorite teams. My wife, who is from Berlin, Germany, is my partner in life, and I cherish the time we spend together. Family is important to me, and I value the bonds we share. My border collie is a loyal companion who brings joy to my life, and I have a soft spot for German Shepherds. My diverse interests and experiences have shaped me into a well-rounded individual who values both adventure and family bonds.

4.5

170 Reviews

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170 Reviews of Will Broughton

April 18, 2024

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Employee Rating

Great dealership . Randy is the best, he is the reason we keep buying Nissan’s. The service is great More

by Gregory Cherry
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Recommend Dealer
Yes

Other Employees Tagged: Randy Kawanna, Nathan Holliday, Nicholas Barrett, Carlos Maldonado, Brian Jensen

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Apr 19, 2024

Southlake Nissan responded

Hi Gregory, thank you for the positive review. We are happy to hear your satisfaction with Randy! If you need anything in the future, please don't hesitate to reach out. Have a great day!

January 29, 2024

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Great . They got us the car we wanted .. Michael Ray. Is amazing!!!!! Definitely come back . More

by jessdolce85
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Recommend Dealer
Yes

Other Employees Tagged: Audrey Love, Dakota Pineda, Jenna Volikas, Micheal Arizmendi , Micah Pruett

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Jan 29, 2024

Southlake Nissan responded

Hi, Thank you for your positive feedback! We're delighted to hear that Michael was amazing and helped you get the car you wanted. We appreciate your recommendation and look forward to welcoming you back in the future. If you ever need assistance or have any questions, feel free to reach out. Safe travels in your new car!

January 10, 2024

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Incredible customer service. You can easily tell that the service department cares deeply about your needs! I have never felt sold by this team of professionals. I will not ta More

by Kamodeo98
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dixie Pineda, Greg Chip, Randy Kawanna, Audrey Love, Dakota Pineda, Jenna Volikas, Keeten Rippy , Alyssa Mariconda, Micah Pruett

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Jan 11, 2024

Southlake Nissan responded

Hi Kevin, thank you for the kind words! We're delighted to know that you had an incredible experience with our service department. Your satisfaction is our priority, and we appreciate your trust in us. If you ever need assistance in the future, feel free to reach out. Safe travels, and we look forward to serving you again!

January 06, 2024

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Randy Kwana is the best Service Manager hands down! I purchased many vehicles over many years due to him. More

by pennypen1062
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Recommend Dealer
Yes

Other Employees Tagged: Dixie Pineda, Greg Chip, Randy Kawanna

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Jan 08, 2024

Southlake Nissan responded

Hi pennypen1062, Randy is indeed pretty great! Thank you for the wonderful 5-star review. We greatly appreciate you being a loyal customer to us for many years! If you every need anything in the future please don't hesitate to reach out! Have an amazing day!

December 21, 2023

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I was very pleased with my car purchase and the salesperson Dakota..I would recommend a friend or family member.. More

by dianathomas224
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dixie Pineda, Dakota Pineda, Keeten Rippy , Alyssa Mariconda

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Dec 22, 2023

Southlake Nissan responded

Thank you for the kind words. We look forward to a long relationship and continued happy experiences. If we can ever be of help we all are here for you. Thank you again and happy holidays.

December 14, 2023

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Everyone is friendly and professional they take very good care of you in a timely manner. More

by motley_jo
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Kawanna, Audrey Love, Keeten Rippy , Alyssa Mariconda

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Dec 15, 2023

Southlake Nissan responded

Hi motley_jo, thank you for the positive review. We are pleased to hear about your recent experience at Southlake Nissan. If you need anything in the future please don't hesitate to reach out or stop in. Have a great day!

October 23, 2023

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Everything was awesome. Where was so helpful she took our time for me to find my car. More

by richardmitchell2221
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Recommend Dealer
Yes

Other Employees Tagged: Randy Kawanna

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Oct 23, 2023

Southlake Nissan responded

Hi, thank you for the positive review. We are happy to hear Will was helpful and took the time to find you the correct vehicle! If you have any more comments or if there's anything else we can assist you with in the future, please don't hesitate to reach out. Your satisfaction is important to us, and we value your business!

September 25, 2023

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They are friendly environment company and met my needs they go over the work that is being done and after it is completed More

by jw9785906
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Randy Kawanna

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Sep 25, 2023

Southlake Nissan responded

Thanks for the feedback!

August 05, 2023

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customer service is awesome. i would tell everyone that this dealership is the absolute best. More

by WEARE69N
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Kawanna, Audrey Love

Helpful
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Aug 07, 2023

Southlake Nissan responded

Thank you!

Aug 09, 2023

Southlake Nissan responded

Thank you!

July 13, 2023

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They are okay with certain things but timed appointments are headache when they have you sit for 3 hours 🤔 for some thing simple. More

by blmartin2680
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: South lake Nissan

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Aug 04, 2023

Southlake Nissan responded

We apologize for the inconvenience caused by the lengthy wait during your timed appointment. We understand that your time is valuable, and we regret that we didn't meet your expectations in this regard. We'll take your feedback into consideration to improve our processes and ensure a smoother experience for our customers in the future. Thank you for bringing this to our attention, and we hope to provide you with a better service next time. If there's anything else we can do for you, please don't hesitate to let us know.

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