Diana Latella
Diana Latella at Dana Ford Lincoln
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Diana Latella | Page 2

BDC Service Representative

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.8
34 Reviews
4.8

34 Reviews

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34 Reviews of Diana Latella

December 08, 2023

Dealership Rating
Employee Rating

The facility is clean and beautiful. Staff is always helpful and generous with their time. More

by MBULDING
Service Price Transparency
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Recommend Dealer
Yes
Dec 11, 2023

Dana Ford Lincoln responded

Thank you for the wonderful review! Our Dana Ford team is grateful for your support and looks forward to seeing you next time!

December 03, 2023

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They were very courteous and honest about how long the service would take on my vehicle. More

by vinjodi
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Recommend Dealer
Yes
Dec 05, 2023

Dana Ford Lincoln responded

Hi Vinjodi! Thank you for leaving us this five-star review and kind words about our service team at Dana Ford! We'll see you next time!

November 28, 2023

Dealership Rating
Employee Rating

Great service, great staff. Gave me an accurate time at which my car will be ready for pickup. I didn’t get a complimentary car wash this time though. Thank you guys for all you More

by thomas.sengel92
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Recommend Dealer
Yes
Nov 28, 2023

Dana Ford Lincoln responded

Thomas, we're glad to know you appreciated our service and staff at Dana Ford. We aim for perfection every time so sorry about missing the car wash this time around. Thanks for your understanding and support!

November 24, 2023

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Great service ! And they were professionally and fast ! Thank you ! I will recommend Lincoln to all my friends More

by newsundobb
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Recommend Dealer
Yes
Nov 27, 2023

Dana Ford Lincoln responded

Thank you for recommending and for sharing your great service experience with our team at Dana Ford! We hope to serve you again in the future. Safe travels!

November 24, 2023

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Every one I interacted with was very professional. Joe took care of my initial service request. Has did an exceptional job following up with my mechanical failures. The other Joe picked me up from ent More

by abmw
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Recommend Dealer
Yes
Nov 27, 2023

Dana Ford Lincoln responded

We're glad to know our team at Dana Ford provided you with a professional and efficient service experience. It's great that both Joes were able to assist you effectively! Thanks for sharing your feedback, we appreciate it!

November 14, 2023

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They were very friendly and professional. Everyone involved was helpful and I am confident they will correct the back up bluing issue soon. Thank You All James Mulcahey More

by ROSE.MULCAHEY
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Recommend Dealer
Yes
Nov 15, 2023

Dana Ford Lincoln responded

We appreciate your positive feedback! Our team at Dana Ford is committed to providing top-notch service during your visit! We look forward to serving you again! Safe travels!

November 11, 2023

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Employee Rating

I must say that Dana lincoln. Are well, respectful dealership. Every time. I have gone for service they really do have their act together. The service manager is well respectful More

by harleyjoe3
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Recommend Dealer
Yes
Nov 14, 2023

Dana Ford Lincoln responded

Hi Harley! We're so glad to know you feel at home when visiting us for service here at Dana Ford. We appreciate your kind words about our team and the environment we strive to create! As for those danishes and muffins, who knows? They might make a comeback someday. Thanks again!

November 09, 2023

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service was fine but sometimes dana does not have a loaner i have to wait longer and this time my car was not cleaned came back dirty More

by LIONWHITE63
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Recommend Dealer
Yes
Nov 10, 2023

Dana Ford Lincoln responded

We're sorry to learn about your recent experience. We aim for top-notch service and it's clear we fell short in this instance, especially with the loaner availability and cleanliness of your car. We'd like to discuss how we can improve our services moving forward. Please feel free to reach out at any time that suits you best. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

November 06, 2023

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Great advisor. Service was very good on my vehicle. Always a pleasure going to get my vehicle serviced at Dana ford Lincoln! More

by dbarbaria
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Recommend Dealer
Yes
Nov 06, 2023

Dana Ford Lincoln responded

We're so glad to know that you had a great service experience at Dana Ford Lincoln! It's always our pleasure to assist with your vehicle needs. Thanks for the positive feedback!

October 28, 2023

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Employee Rating

Fast very good service and excellent customer service oh and great coffee and clean show room More

by louisf61
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Recommend Dealer
Yes
Oct 30, 2023

Dana Ford Lincoln responded

Louis, Thank you for rating Dana Ford five stars! We are glad you enjoyed our coffee and showroom, and look forward to seeing you again! Thank you!

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