Derrik Cole | Page 2
Service Advisor
Luther Bloomington Acura Subaru
7801 Lyndale Ave S
Minneapolis, MN 55420
60 Reviews
Write a Review60 Reviews of Derrik Cole
August 03, 2022
Derrik Cole always takes care of me and my Subaru. I can't thank him enough. The level of service and trust he provides is incomparable. As long as we have our Outback, I'll be bringing it to Derrik a I can't thank him enough. The level of service and trust he provides is incomparable. As long as we have our Outback, I'll be bringing it to Derrik and Bloomington Subaru. More
July 29, 2022
Great. Polite, attentive, thoughtful, professional, helpful. Diagnosed my problem in a cost-effective way and provided friendly follow-up service. Great Polite, attentive, thoughtful, professional, helpful. Diagnosed my problem in a cost-effective way and provided friendly follow-up service. Great snacks and coffee in a modern, beautiful waiting area. Also offered me a free rental car. More
Other Employees Tagged: Mitch Rose
July 28, 2022
Work done right and timely. And, I just adore the video review by the technician that is available on my phone! Love it! Courteous attentive service advisors too. The service And, I just adore the video review by the technician that is available on my phone! Love it! Courteous attentive service advisors too. The service advisors have always been great to work with. More
Other Employees Tagged: Michael Dao, Shawn Cain, SkyLynn Dunkley, Leo Alas, Erick Dela Cruz Barragan
July 22, 2022
They took care of me without an appointment when it became apparent that I would be unable to install the cargo net that I had just purchased for my new outback. became apparent that I would be unable to install the cargo net that I had just purchased for my new outback. More
Other Employees Tagged: Scott Nemitz, Aidan Pixley
July 11, 2022
Luther Bloomington Acura was amazing! I was driving cross country when my MDX needed a wheel bearing. It was a Saturday, and they were able to squeeze me in and fix the car like new. Serv I was driving cross country when my MDX needed a wheel bearing. It was a Saturday, and they were able to squeeze me in and fix the car like new. Service team was great! Highly recommend them. More
Other Employees Tagged: Aidan Pixley
July 08, 2022
Great customer service! Everyone at this dealership is always so friendly and helpful. All my car maintenance has been completely in a reasonable timeframe and done correct Everyone at this dealership is always so friendly and helpful. All my car maintenance has been completely in a reasonable timeframe and done correctly. I really trust this service team. More
Other Employees Tagged: Tom Baddeley, Aidan Pixley
July 06, 2022
My 2013 Subaru Outback needed 15k worth of repairs after 8 years. We bought an extended warranty and since day 1 had to put in 2 quarts of extra oil for every oil change because it was leaking. This was dee 8 years. We bought an extended warranty and since day 1 had to put in 2 quarts of extra oil for every oil change because it was leaking. This was deemed "normal" until we were out of warranty. Subaru is now synonymous with crap. I tell everyone I know not to fall for their low quality junk. Never again! More
July 05, 2022
The 60,000 mile check up was really great. Our service rep was incredibly kind, honest and sincere. We felt like they did their best to provide what we needed. The reason I give 4 stars is Our service rep was incredibly kind, honest and sincere. We felt like they did their best to provide what we needed. The reason I give 4 stars is because we had an oil change right before the check up and we learned some mistakes had been made. We appreciate how they tried to rectify the previous issues. More
Other Employees Tagged: Alex Anderson, Michael Dao, Shawn Cain, Leo Alas, Tom Baddeley, Aidan Pixley, Erick Dela Cruz Barragan , Joe Sorenson