Derek Pound
Derek Pound at Colonial Volkswagen of Medford
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Derek Pound | Page 9

General Manager

Colonial Volkswagen of Medford

340 Mystic Avenue
Medford, MA 02155

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4.7
105 Reviews

Dealership Experience

13 yrs, 6 mos

4.7

105 Reviews

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105 Reviews of Derek Pound

November 20, 2020

Dealership Rating

Caduste is a great salesman, appreciated the professionalism and courtesy. Showed me 3 cars without questions and was genuine. Appreciate the help from everyone there More

by domenicprevite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Mancini , Caduste Michaud

Nov 22, 2020

Colonial Volkswagen of Medford responded

Domenic, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Caduste met your expectations. Thank you again for choosing Colonial Volkswagen of Medford, we look forward to having you as one of our valued customers for many more years to come! Ken Cataldo General Manager kencataldo@vwmedford.com

November 06, 2020

Dealership Rating

Great service and very friendly! Paul was amazing and made the process easy! If you're looking for a VW this is the place to go! More

by pmoorste
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 07, 2020

Colonial Volkswagen of Medford responded

It's great to hear that Paul was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Colonial Volkswagen of Medford! We wish you luck with your new car. Ken Cataldo General Manager kencataldo@vwmedford.com

October 27, 2020

Dealership Rating
Employee Rating

If you are in the market for a vehicle start your search @ Colonial VW of Medford. Vw is the largest car company on the planet and they produce awesome vehicles, built in the USA! We tried out several dif More

by autosalonjd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2020

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your thoughts on working with Greg, Josh, Paul, and our team. We're glad to hear we delivered such a great experience and congratulations on your new VW Atlas Cross Sport! Ken Cataldo General Manager kencataldo@vwmedford.com

October 27, 2020

Dealership Rating
Employee Rating

Great experience, got the car we wanted quickly and for the price we wanted. Service department is on point, they do quality work. Will continue to do business with the team at Colonial! More

by G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Giacoppo, Greg Cohen, Daniel Goodman, Stephanie Trevisone , Ken Cataldo , Ryan Hawkins

Oct 27, 2020

Colonial Volkswagen of Medford responded

Hello, Thank you for your business and this review. We're happy to hear Greg, Ken, Stephanie, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Cataldo General Manager kencataldo@vwmedford.com

October 22, 2020

Dealership Rating

As usual my family and I have now purchased my 10th VW from this establishment. I think the main thing is how much we trust them. Once we decide on the vehicle we want I leave the rest in their hands. More

by STRAIGHTUPMWILLMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Cohen, John Mancini , Ken Cataldo

Oct 23, 2020

Colonial Volkswagen of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Volkswagen of Medford, we look forward to having you as one of our valued customers for many more years to come! Congratulations on your new vehicle! Ken Cataldo General Manager kencataldo@vwmedford.com

October 22, 2020

Dealership Rating

I had a positive experience with C.V. of Medford. Steve Warren was friendly, helpful & efficient. Stephanie Trevisone was professional also. Overall, the purchase of my new car was easy and I love the Gol More

by Blue Golf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 23, 2020

Colonial Volkswagen of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Volkswagen of Medford. Congratulations on your new Golf! Ken Cataldo General Manager kencataldo@vwmedford.com

October 16, 2020

Dealership Rating

Keven Umama was the best! He was very helpful and knowledgable as well as super responsive. We love our new Atlas and couldn't be happier with the process. More

by Paulina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Trevisone

Oct 17, 2020

Colonial Volkswagen of Medford responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new Atlas. We truly appreciate your feedback! Ken Cataldo General Manager kencataldo@vwmedford.com

October 12, 2020

Dealership Rating

Couldn’t be more helpful. No pushy sales person. Delivered on time. Great follow up. Would recommend this place if looking for a car. A great experience all round. More

by jfdeasy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2020

Colonial Volkswagen of Medford responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car and we thank you for choosing Colonial Volkswagen of Medford! Ken Cataldo General Manager kencataldo@vwmedford.com

August 28, 2020

Dealership Rating
Employee Rating

They are awesome people and helpful if you thinking to purchase a VW I think this is the best place you can find in Massachusetts More

by Omarz7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Trevisone , Caduste Michaud

Aug 28, 2020

Colonial Volkswagen of Medford responded

Omar, Thank you! We appreciate your business and look forward to helping you with any questions or future VW needs. Thank you for choosing Colonial Volkswagen of Medford. Ken Cataldo General Manager kencataldo@vwmedford.com

March 14, 2020

Dealership Rating
Employee Rating

Everyone was super helpful and made for a painless car shopping experience! They were clearly intent on getting me the car I wanted at the price I wanted. Finance rates were great as well and they had me More

by connor.lucey5
Recommend Dealer
Yes

Other Employees Tagged: Paul Lazzaro, John Mancini , Ryan Hawkins

Mar 15, 2020

Colonial Volkswagen of Medford responded

Hi, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Cataldo General Manager kencataldo@vwmedford.com

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