Derek Hively
Derek Hively at City Automall Ford
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Derek Hively | Page 2

Chevrolet Service & Parts Manager

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

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4.8
22 Reviews

Languages Spoken

English English

4.8

22 Reviews

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22 Reviews of Derek Hively

August 01, 2023

Dealership Rating
Employee Rating

considering the fact I am probably blacklisted at every Ford dealer in the Fort Wayne area, just you letting me on your property is a blessing - service department is excellent and oil change was smooth an More

by racketclub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2023

City Automall Ford responded

Thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

July 24, 2023

Dealership Rating
Employee Rating

The guys at the service desk are the best in the business. I would not take my F-150 anywhere else. More

by BOBBRANDT267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2023

City Automall Ford responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 21, 2023

Dealership Rating
Employee Rating

Appreciate the fast service, the professionalism, the friendly attitude and the reasonable pricing for the quality work. More

by MHUFFMANSURVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Bowes

Jul 25, 2023

City Automall Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 21, 2023

Dealership Rating
Employee Rating

I have always had a great experience with the service department. Rob is always on top of everything. More

by lnnagfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2023

City Automall Ford responded

We're happy you found our staff to be so supportive during your experience here at City Chevrolet. We hope you have a great day!

June 29, 2023

Dealership Rating
Employee Rating

Very knowledgeable techs. Service department communicated great. They understood my extenuating circumstances and provided prompt information. More

by HOOAHEXTREME
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Robert Lonsbury

Jul 03, 2023

City Automall Ford responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 26, 2023

Dealership Rating
Employee Rating

Ty was very professional! Not pushy with the sale. Worked very well with me. I would be honored to do business with him again. More

by Wardsheatingandcooling
Service Price Transparency
Recommend Dealer
Yes
Jul 02, 2023

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

June 22, 2023

Dealership Rating
Employee Rating

I really appreciated City Ford getting my truck in and repaired quickly. Always great to work with City Ford. More

by smgooding
Service Price Transparency
Recommend Dealer
Yes
Jun 30, 2023

City Automall Ford responded

Thank you so much for your positive comments about City Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

June 15, 2023

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xx xx xx xx xx xx xx xx xx xx xx xx xx xx x xx xxx More

by rtdl6s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2023

City Automall Ford responded

Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

June 09, 2023

Dealership Rating
Employee Rating

Employees all friendly and did a good job. Did not try to talk me into unnecessary work. More

by gerohrer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2023

City Automall Ford responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 30, 2023

Dealership Rating
Employee Rating

Great customer service. Professional and clean environment. Popcorn was a nice touch. Will be returning. More

by Minjo1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2023

City Automall Ford responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing City Chevrolet and we hope to see you again soon!

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