Dennis Fritz | Page 2

Recently purchased a vehicle from krieger, and Dennis was extremely unprofessional! Everything seemed to start out fine, but once my husband showed up at the dealership and realized they hadn’t been complete extremely unprofessional! Everything seemed to start out fine, but once my husband showed up at the dealership and realized they hadn’t been completely honest regarding the condition of the truck and it was filthy!!(they knew for 3 days that he would be there).. Instead of owning up to the fact, he had a hundred excuses and was very rude. They tried to get my husband to not go through with the purchase because they had other interest and we happened to be the first to inquire about the truck. My husband was extremely frustrated and as he was leaving Dennis informed him they had gone back and “listened to our phone calls” and they had told me 4x that truck wasn’t ready for sale. 1) that was completely a lie, he never said that once! What he did say is they were putting a new bumper on the truck and would make sure it was ready to go when my husband arrived at the dealership. 2) if a vehicle isn’t ready for sale and can’t be ready within 3 days it doesn’t need to be listed on any site for sale!! That’s a few of the issues we encountered.... More

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Very helpful and easy going process and very helpful staff. From showing off the vehicle to explaining its features was very detailed and understandable! I would recommend seeking vehicles from here to staff. From showing off the vehicle to explaining its features was very detailed and understandable! I would recommend seeking vehicles from here to family and friends! More

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I was greeted with a friendly smile and welcome to krieger Ford. Asked how they could help me choose the right vehicle! I knew what I was wanting to see and they brought it right away. Geno was excell krieger Ford. Asked how they could help me choose the right vehicle! I knew what I was wanting to see and they brought it right away. Geno was excellent on showing me all the info that is making me acquainted with the vehicle. I liked that!! Very satisfied with Harold made my deal smooth! Good job!!! More

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Great Experience We recently purchased a 94 Cobra Convertible from Krieger Ford. Julie Lengle, their customer care rep., was very helpful and always ready to assist us We recently purchased a 94 Cobra Convertible from Krieger Ford. Julie Lengle, their customer care rep., was very helpful and always ready to assist us any way she could. We went over from Indy on a Sat. and met our salesman Andy Bias who took us back to look at the car. This car was kept inside their showroom since they purchased it in the spring. The car was detailed and looked great. Dennis Fritz and Andy did a great job getting us through the process and Harold Samour did an excellent job securing financing for us. We were staying in Columbus for the weekend and Dennis was kind enough to keep the car inside until Sunday afternoon, when he came in on his off day to get the car out and have it ready for us to pick up! Great work by all! We even got a great recommendation for a steak house for dinner! Thanks again! More

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The service team is great ! They are always polite and willing to help & get my car in and out as quick as they can Julia is awesome willing to help & get my car in and out as quick as they can Julia is awesome More

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Hassle Free Experience Scott Mortland and the Krieger Team are a great group that shows the passion for Customer Experience. Scott and Harold made the process very easy in Scott Mortland and the Krieger Team are a great group that shows the passion for Customer Experience. Scott and Harold made the process very easy in evaluating our car buying experience. My wife and I were only going to "kick some tires" but ended up purchasing our 2019 Edge. Overall process was simple, easy, honest, with high level of Customer Care. I would highly recommend Scott Mortland and Krieger Ford. Brad and Barb Harshaw More

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Great Experience Scott and Dennis helped me out with the purchase of a used truck. I've never dealt with a more honest car buying process with all levels of staff that Scott and Dennis helped me out with the purchase of a used truck. I've never dealt with a more honest car buying process with all levels of staff that I dealt with. Very fair - would use this dealership again. More

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Great Purchase Experience - Highly Recommended! I don't normally write reviews but I had such an outstanding experience that I wanted to write this. I purchased a used 2018 Ford Escape from Krieg I don't normally write reviews but I had such an outstanding experience that I wanted to write this. I purchased a used 2018 Ford Escape from Krieger Ford. Scott Mortland helped me with the purchase and was fantastic. I visited Krieger Ford to look at the vehicle, but needed to disappear to a quick meeting for work and then return. Scott allowed me to do an extended test drive to my meeting. I appreciated the extra time I had with the vehicle and it made me more comfortable with my decision to purchase. Scott was excellent and really seemed to care about my experience and how I felt about the vehicle. My purchase occurred near closing time, and Scott didn't hesitate to stay late to make sure I understood the features of the car. Also even though it was so late, I didn't feel rushed. Next time I'm in the market to buy, I'll return to Scott at Krieger Ford. I also got the opportunity to interact with Dennis Fritz (Sales) and Harold Samour (Finance). I had an excellent experience with these staff members as well. Overall if you're looking for an honest dealer, a simple transaction, and excellent staff, then Krieger Ford is the dealer you're looking for. More

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Used car sales team. I loved my experience shopping with Krieger Ford. The sales team was awesome and put me in the exact truck I was looking for! I love my new (used) F-1 I loved my experience shopping with Krieger Ford. The sales team was awesome and put me in the exact truck I was looking for! I love my new (used) F-150 thanks for an awesome car buying experience! More

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Scott and the team at Krieger Ford were a huge help for me in purchasing my first car! Would definitely recommend them and look forward to shopping there in the future. me in purchasing my first car! Would definitely recommend them and look forward to shopping there in the future. More

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