Demetrius Davis | Page 2

I have been looking for this style of a car for a few yrs. Now when I first talked to Chaz he made me aware how clean the car was and man was he right.Chaz and I talked for about a week about this car an yrs. Now when I first talked to Chaz he made me aware how clean the car was and man was he right.Chaz and I talked for about a week about this car and we struck a deal,man can't believe the car was still available,its even cleaner that I imagined Chaz was right on,if I need another vehicle I would definitely keep Chaz and the dealership in mind,thx.again Chaz. More

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Battery on used car need replaced 2 days after they sold the vehicle. There was a major $1500 safety defect in the interior that they SHOULD have known about. It took over 45 days to get the financial pap the vehicle. There was a major $1500 safety defect in the interior that they SHOULD have known about. It took over 45 days to get the financial paperwork done and I had to badger them to get the memorandum certificate of title. From sales to service to financing they were inept. More

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I was in a tough spot. I called & Kaleb answered the phone. He was more than willing to help. Kaleb and John got me into a 2018 Certified Toyota Corolla SE that I love! I was thinking about Toyota, whic phone. He was more than willing to help. Kaleb and John got me into a 2018 Certified Toyota Corolla SE that I love! I was thinking about Toyota, which they didn’t know & they chose the perfect car for me. Kaleb did a great job multi tasking as he had other customers. They were busy but they still got everything done just in time for me to get to work. Much appreciated! More

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First - I'd give a 5 based on my last service experience. But want to include my purchase experience from 9 mo ago...which deserves maybe a 2 star. Service - Matt was incredible. Appt scheduled for routi But want to include my purchase experience from 9 mo ago...which deserves maybe a 2 star. Service - Matt was incredible. Appt scheduled for routine maintenance, engine light came on a couple of days before appt. Found rodent damage (never knew it was possible). Learned from Matt that it's not covered by service agreements, but insurance usually covers it. I had a vacation planned and had to have my car in time to go 1.5 weeks away. Matt coordinated with my insurance co, talking to a few people, and kept me informed to ensure I got my car back in time. Kudos to my ins co too! I've brought more than one vehicle to this service and always satisfied. Extra kudos to Matt because he went above and beyond for me. Purchase - Saw evidence vehicle not cleaned, requested a couple of times, and was promised a couple of times that it would be detailed and it never was. Finance (Demetrius) was not clear of how costs were determined. Was very difficult to figure out how everything was determined. Felt rushed to finish up because it was late in the evening. For extra service agreements told 'it will only add (a couple of dollars) on monthly payment', but ends up being thousands to bottom line total (buyer beware). Finance didn't seek the best financing for me, I had to ask about other plans. Finance assumed of the type of service agreement I would want, and I had to request they change it when going over info. Made several calls to get explanations about the bottom line costs and how everything added up. Still not happy with what it ended up being, but stuck with it. More

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Made the process easy and customer focused! Ashiq was great, super fast with responses and provided exceptional overall service! great, super fast with responses and provided exceptional overall service! More

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Chaz was great in helping me get my new car. Made the process quick and easy and was helpful getting me exactly what I wanted out of a new car. I would highly recommend. process quick and easy and was helpful getting me exactly what I wanted out of a new car. I would highly recommend. More

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The process was fast and easy. Not stressful at all. The staff was great!! Great car buying experience ! staff was great!! Great car buying experience ! More

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Chaz and Damian made my first car buying experience fantastic. Would definitely recommend anyone buying a car to go this dealer and work with these 2 guys fantastic. Would definitely recommend anyone buying a car to go this dealer and work with these 2 guys More

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Amazing customer service! Everyone I worked with was so friendly and helpful that I would highly recommend them to family and friends. LOVE my car! friendly and helpful that I would highly recommend them to family and friends. LOVE my car! More

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Simply the best in Columbus! Fair pricing and very attentive service. Will definitely be back when we have our next car needs. Very professional group! attentive service. Will definitely be back when we have our next car needs. Very professional group! More

by bradley Verified Customer Verified Customer

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