Deion Thomas
Deion Thomas at Five Star Subaru of Grapevine
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Deion Thomas | Page 4

Express Service Advisor

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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5.0
38 Reviews
5.0

38 Reviews

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38 Reviews of Deion Thomas

November 25, 2023

Dealership Rating
Employee Rating

They were on time and were very polite. It was a comfortable place to wait. More

by Ecfldf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2023

Five Star Subaru of Grapevine responded

Ecfldf, We value the chance to welcome you to Five Star Subaru. Keeping you knowledgeable about your vehicle's care is important. Any time you need our advice, please call 817-438-1700. We will be ready to assist you. Thank you, Jake Ritter, Service Director

November 25, 2023

Dealership Rating
Employee Rating

Friendly attitude, professional service and made the purchase process painless. Great dealership and we would highly recommend them for service and purchase of any Subaru. More

by wjguyc1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 27, 2023

Five Star Subaru of Grapevine responded

Congratulations, wjguyc1, on your new Subaru! Thank you for recognizing such a long list of our Five Star Subaru team. We appreciate being your auto dealer and we look forward to hearing from you again at 817-438-1700. Enjoy your car, Doug Laymon, Sales Manager

November 14, 2023

Dealership Rating
Employee Rating

Subaru 5 Star has the most courteous and experienced staff. I bought my car from them and continue to have my car serviced there. More

by e.b.robison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2023

Five Star Subaru of Grapevine responded

Thank you for taking the time to rate your Five Star Subaru service visit. Deion and our techs remain available for questions at 817-438-1700. We are here to keep you knowledgeable about your Subaru. Safe travels, Jake Ritter, Service Director

October 19, 2023

Dealership Rating
Employee Rating

Always pleasant and mindful of time. Easy to Make appointments and nice to have snacks and drinks More

by Orfam7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2023

Five Star Subaru of Grapevine responded

Orfam7, Thank you for choosing Five Star Subaru, we look forward to serving you in the future. If you ever need assistance or have any questions, feel free to reach out to 817--438-1700. Your satisfaction is our priority. Take care, Jake Ritter, Service Director

October 07, 2023

Dealership Rating
Employee Rating

Five Star Subaru has become my go-to dealership for service on my car. They are always friendly and prompt and stay in touch and they haven’t tried to suggest any totally unneeded services More

by CindyH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2023

Five Star Subaru of Grapevine responded

Thank you, Cindy, for rating your Five Star Subaru service visit and for your continued loyalty! Please let us know when we can help again at 817-438-1700. Don't hesitate to reach Deion or me. Best regards, Jake Ritter, Service Director

October 03, 2023

Dealership Rating
Employee Rating

Always great service! Great waiting area with snacks, water, soda and coffee! I will continue to buy from them. More

by Jen641
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Ohanesian

Oct 04, 2023

Five Star Subaru of Grapevine responded

Thank you, Jen641, for servicing your car at Five Star Subaru. Mike, Deion, and I look forward to helping you with all your automotive needs in the future. If you have any questions or concerns, please don't hesitate to contact us at 817-438-1700. Take care, Jake Ritter, Service Director

September 24, 2023

Dealership Rating
Employee Rating

Jess who sold me my car was awesome. Best car buying experience ever. Best service from the whole dealership. More

by dastondastonee8999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2023

Five Star Subaru of Grapevine responded

Thank you, datsondastonee899, for continuing to choose Five Star Subaru. Jess, Deion, and our entire team are here to help you enjoy your car. Call us any time at 817-438-1700. Take care, Jake Ritter, Service Director

September 23, 2023

Dealership Rating
Employee Rating

Great service, fast service and friendly service! ! I will definitely bring my vehicle back to Five Star Subaru!!! More

by robert
Recommend Dealer
Yes

Other Employees Tagged: Anthony Pipkin

Sep 24, 2023

Five Star Subaru of Grapevine responded

Robert, We always appreciate hearing from our Five Star Subaru service customers. Thank you for taking the time to share your feedback. We look forward to scheduling future appointments at 817-438-1700. Take care, Jake Ritter, Service Director

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