Debbie Conyers
Debbie Conyers at Nissan of Richmond
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Debbie Conyers | Page 89

Service Advisor

Nissan of Richmond

11401 W Broad St
Richmond, VA 23233

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4.7
895 Reviews

Dealership Experience

3 yrs

Industry Experience

4 yrs

Languages Spoken

English English

4.7

895 Reviews

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895 Reviews of Debbie Conyers

August 13, 2021

Dealership Rating
Employee Rating

Derek, Chandra, Phil, and Seth were all awesome, professional, and courteous toward my vehicle needs. Derek did not try to upsell me and explained to me everything that was necessary to complete tod More

by ADSWITZER3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Seth Albright, Don Johnson, Paula Quick , Derek Slaga, Ronald Trotman, Phillip Weinman, Chandra Wright

Aug 13, 2021

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Paula Quick Owner Loyalty Manager

August 13, 2021

Dealership Rating
Employee Rating

Friendly staff and efficient service. Vehicle completed quickly and I was contacted for pick up in under 48hrs. Car was recently purchased so sales provided a loaner car while check engine light was assess More

by kennethj02
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Johnson

Aug 13, 2021

Nissan of Richmond responded

Thank you so much for your kind words, Kenneth, and for taking the time to leave us this wonderful feedback! Paula Quick Owner Loyalty Manager

August 12, 2021

Dealership Rating
Employee Rating

I have used your dealership only a couple of times and I plan on using your services again although I think you are more expensive than independent garages. More

by aldranoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 13, 2021

Nissan of Richmond responded

Thank you for your feedback. We appreciate your business and our team looks forward to serving you again soon! Paula Quick Owner Loyalty Manager

August 11, 2021

Dealership Rating
Employee Rating

Great job Very happy with serv Quick and easy to work Great job Very happy with serv Quick and easy to work with Would be more than happy to refer Keep up the great job and More

by DANNYMAYSHABAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 12, 2021

Nissan of Richmond responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Paula Quick Owner Loyalty Manager

August 06, 2021

Dealership Rating
Employee Rating

Debbie was a new face in the service department and welcomed me as if she's been there for years. She was really kind and answered of all my questions. Thanks Debbie! More

by harper50179
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 06, 2021

Nissan of Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Debbie and our team here at Nissan of Richmond. Paula Quick Owner Loyalty Manager

August 04, 2021

Dealership Rating
Employee Rating

The dealership was really good! The communication was amazing, the personal were professional from beginning to end and the mechanics did a really good job with the car More

by Jonathan Gonzalez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Seth Albright, Don Johnson, Paula Quick , Derek Slaga, Ronald Trotman, Phillip Weinman, Chandra Wright

Aug 04, 2021

Nissan of Richmond responded

Thanks for sharing your thoughts, JOnathan, about your experience with Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

August 04, 2021

Dealership Rating
Employee Rating

Was slow doing oil change and inspection. Debbie was very friendly but it took all day to complete what seems like a short task. Guess Monday is bad day to come in More

by mlmood309
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 04, 2021

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Paula Quick Owner Loyalty Manager

August 01, 2021

Dealership Rating
Employee Rating

Debbie was very nice to me and very helpful. I would recommend this dealer and service center. She explained everything to me. I AM THANKFUL for her time. More

by myersl2250
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2021

Nissan of Richmond responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Debbie met your expectations. Thank you again for choosing Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

August 01, 2021

Dealership Rating
Employee Rating

I want the free oil change to stay. The price was waived by Seth. When I bought my car in 2016 I was told that oil change should be free for the life of the car, to change it now make no sense More

by dclaudine06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Seth Albright, Don Johnson, Paula Quick , Derek Slaga, Ronald Trotman, Phillip Weinman

Aug 01, 2021

Nissan of Richmond responded

Thanks for your positive feedback regarding your recent visit. We always like to hear that we are meeting our commitment to provide A-1 customer service. We appreciate your business. Please call me separately regarding the oil changes. Paula Quick Owner Loyalty Manager 804-346-4200 x. 1000

August 01, 2021

Dealership Rating
Employee Rating

The service advisor very poor customer service skills and other nissian rep had to close my ticket out and he wasn't appreciative and but I'm thankful to her and for her. More

by Tesharacephas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Seth Albright, Don Johnson, Chandra Wright, Debbie Conyers was extremely helpful and great and Chandra Wright, very helpful customer service was good Philip Weizmann terrible customer service very bad attitude.

Aug 17, 2021

Nissan of Richmond responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to reach out to you. Paula Quick Owner Loyalty Manager (804) 346-4200 Ext. 1000

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