Deana Burghardt Watry | Page 2

Deana was very knowledgeable, kind and patient with my new car test drive and experience. new car test drive and experience. More

by jro.5455 Verified Customer Verified Customer

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They have a great service department; however my new car buying experience wasn’t good because my salesperson left on vacation and others scrambled to help. I appreciated the woman that helped me immensely buying experience wasn’t good because my salesperson left on vacation and others scrambled to help. I appreciated the woman that helped me immensely but overall wasn’t a top notch experience that I would expect from this location. More

by lsteen86 Verified Customer Verified Customer

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Very helpful and friendly staff. I appreciated all the help from Mike with getting to know my new crosstrek! I appreciated all the help from Mike with getting to know my new crosstrek! More

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Michael was fantastic and was the only reason I didn’t back out of the transaction. I was not pleased with the sales strategy of the extended warranty and other add-on services that totaled over $12K. The back out of the transaction. I was not pleased with the sales strategy of the extended warranty and other add-on services that totaled over $12K. The finance manager was very nice, but the strategy to upsell the warranties left a poor taste. I would recommend the dealership only if it was a cash sale with no additional warranty purchases needed. More

by justinkrueger82 Verified Customer Verified Customer

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Efficient and thorough service. Very friendly and personable staff members. I would definitely recommend Janesville Subaru Very friendly and personable staff members. I would definitely recommend Janesville Subaru More

by dnansn Verified Customer Verified Customer

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All were friendly and helpful trying to figure pout the issue with my 2015 Outback . Which is still having the issue so I’ll be back to see what else can be done . issue with my 2015 Outback . Which is still having the issue so I’ll be back to see what else can be done . More

by rlmoe61158 Verified Customer Verified Customer

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I enjoyed my experience with Janesville Subaru. Staff was friendly and helpful. And so far I am enjoying my new car. Staff was friendly and helpful. And so far I am enjoying my new car. More

by tenick2521 Verified Customer Verified Customer

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One month ago I was in a car accident and my Subaru of over ten years was totaled. The team at Janesville took care of me: Jordan Gosa helped keep me updated consistently and helped to find the perfect ca over ten years was totaled. The team at Janesville took care of me: Jordan Gosa helped keep me updated consistently and helped to find the perfect car for a dealer trade, Matt Moll and Sean Fortin answered all questions promptly and professionally, Nicholas Compobasso made the paperwork a breeze, and Michael Woods was patient and enthusiastic in walking me through the entire buying process! More

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Deana did a wonderful job of explaining the lease terms and advantages. We felt very informed and comfortable with our purchase choice. Thank you! and advantages. We felt very informed and comfortable with our purchase choice. Thank you! More

by tlseward Verified Customer Verified Customer

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Every representative I had contact with was very accommodating and went out of their way to solve the problems I was having. Thanks! accommodating and went out of their way to solve the problems I was having. Thanks! More

by JNEFF1943 Verified Customer Verified Customer

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