161 Reviews
Write a Review161 Reviews of David Kelly
May 05, 2024
The staff is very nice, the dealership is very comfortable and clean, coffee is great! comfortable and clean, coffee is great! More
Other Employees Tagged: Tony Vertudazo, Jamie Meakins, Susie Hatheway, Stephanie Woods
May 05, 2024
Horrible customer service. Tried over charging us. Then lost our paper work, saying we did not pay. Ask for multiple things in the vehicle to be fixed and they did not! They ev Tried over charging us. Then lost our paper work, saying we did not pay. Ask for multiple things in the vehicle to be fixed and they did not! They even tried returning the vehicle to us with it not being completely fixed multiple times . It took an entire year to get our vehicle fixed!I will never do business with this establishment again! More
Other Employees Tagged: Jamie Meakins, Susie Hatheway
May 03, 2024
Suzie and Mandal super Team. Make visiting the service department pleasurable experience. Thank/ Mandal Team Make visiting the service department pleasurable experience. Thank/ Mandal Team More
Other Employees Tagged: Susie Hatheway
May 03, 2024
I called and spoke to David the service manager. I advised him of my concerns and he did not value me enough to return my call. His service advisor Susie had sent me an email. If I take the time to I advised him of my concerns and he did not value me enough to return my call. His service advisor Susie had sent me an email. If I take the time to call you I expect a call back. The dealership does not provide the customer with the “why.” I want to know why something can or cannot be resolved not just cause you said so. They told me the wind noise was within specs but did not provide the range and what my wind noise measured. I am unable to validate but a collision service manager explained to me that the issue Mandal referred me to a body shop, Mandal could have submitted the warranty request paperwork information. I stopped telling the guys that greet me what service I am there for, because they do not capture everything. Before I arrive I have my service issues printed out and hand them to the service advisor myself. They have a nice looking facility a little tight to get into. The internet does not work. I have been there three times for service and have not been able to use their WiFi. More
Other Employees Tagged: Susie Hatheway
May 02, 2024
The representatives at Mandal Buick GMC are always pleasant, very informative, and eager to help. pleasant, very informative, and eager to help. More
Other Employees Tagged: Jamie Meakins, Susie Hatheway
May 01, 2024
Service Dept great. Blake salesman was great. I don’t like to be lied to to my face, that would be the General. 😢 Blake salesman was great. I don’t like to be lied to to my face, that would be the General. 😢 More
Other Employees Tagged: Patrick McGee , Tony Vertudazo, Blake Nitz, Jamie Meakins, Susie Hatheway
April 28, 2024
why don’t they just ask do you want your car washed instead of just not doing it because some people don’t want it? They didn’t ask and mine didn’t get washed. I also didn’t receive the reminder that i instead of just not doing it because some people don’t want it? They didn’t ask and mine didn’t get washed. I also didn’t receive the reminder that it is time to have a 6 mos coating on my car and now I don’t have time to go back and get it done More
Other Employees Tagged: Daniel Regueira, Patrick McGee , Tony Vertudazo, Lee Mayfield, Annette Coleman, Blake Nitz, Jamie Meakins, Susie Hatheway, Stephanie Woods
April 24, 2024
All around great service! Everyone is very nice, helpful and courteous! I wouldn’t take my car any where else to be serviced. The feeling you get when you walk in and being gr Everyone is very nice, helpful and courteous! I wouldn’t take my car any where else to be serviced. The feeling you get when you walk in and being greeted by name is a pleasant feeling! More
Other Employees Tagged: Tony Vertudazo, Jamie Meakins, Susie Hatheway
April 23, 2024
great service very informative professional sales people it was a pleasure doing business with you people it was a pleasure doing business with you More
Other Employees Tagged: Tony Vertudazo, Jamie Meakins, Susie Hatheway, Stephanie Woods