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David Hernandez
Refer Me
68 Reviews
Dealership Experience
2 yrs, 9 mos
Industry Experience
2 yrs, 9 mos
Languages Spoken
English
Spanish
68 Reviews
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68 Reviews of David Hernandez
March 26, 2024
I just want to thank this dealership and their service department as I am coming up on 5yrs of owning 2 Mazdas. Both these cars have been wonderful and the service has been FANTASTIC!!!!!!!!!!!!! Chris ha department as I am coming up on 5yrs of owning 2 Mazdas. Both these cars have been wonderful and the service has been FANTASTIC!!!!!!!!!!!!! Chris has been great in every situation where one of my cars needed attention. David, Daniel, Fernando are also GREAT!!!!!!!!!!! KEPP DOING THE GREAT WORK THAT YOU HAVE BEEN! More
by Harry Pieczenik
Other Employees Tagged: Chris Mendoza, Daniel Bruce, Fernando Gonzalez
Helpful 
March 13, 2024
Very scary situation with an incident affecting my wifes Mazda. Of course Mazda was there to help my wife as they always do!!! Just a terrific dealership Mazda. Of course Mazda was there to help my wife as they always do!!! Just a terrific dealership More
by Harry Pieczenik
Other Employees Tagged: Chris Mendoza, Daniel Bruce, Fernando Gonzalez
October 30, 2023
Great place everyone was super nice and very helpful. Tyson was very pleasant easy to work with he had answer for all my questions. Tyson was very pleasant easy to work with he had answer for all my questions. More
by Bakerj
Other Employees Tagged: Ozzy Rios, Tyson Voll, Chris Mendoza, Daniel Bruce, Fernando Gonzalez, Luis Torres
October 09, 2023
The dealership was great! They helped me with trading in my old car and gave me a great deal on my new one. 10 out of 10 would recommend! They helped me with trading in my old car and gave me a great deal on my new one. 10 out of 10 would recommend! More
by Jason Zendejas
Other Employees Tagged: Joe Balisalisa
June 20, 2023
Went the extra miles in seeking Mazda corporate to honor subsidized warranty on faulty transmission. Mileage was within warranty coverage but time period of ownership was outside normal warranty coverage subsidized warranty on faulty transmission. Mileage was within warranty coverage but time period of ownership was outside normal warranty coverage. Mazda subsidized 86% of replacement cost. In addition provided loaner vehicle for repair period. David Hernandez service rep provided frequent and timely communication regarding status of replacement process. More
by Stephen B
Other Employees Tagged: Paco Torres
May 22, 2023
Went on Saturday for my 5000 mile service, and just wonderful experience as usual. Car was taken care of and always enjoyed my stay! wonderful experience as usual. Car was taken care of and always enjoyed my stay! More
by Harry Pieczenik
Other Employees Tagged: Chris Mendoza, Daniel Bruce, Fernando Gonzalez, Luis Torres
February 04, 2023
Easy accessible and parking spots, they make you feel welcome and answer any questions you may have welcome and answer any questions you may have More
by Fabian
Other Employees Tagged: Eric Magana, George Rocha, Chris Mendoza
February 03, 2023
Mazda HB is the BEST! !!!!!!!!!!!!!!!!!!!!!!!!!!! My wife had a situation with her battery. We explained the circumstances and MAZDA just took care of it!!!!! Again, THE BE !!!!!!!!!!!!!!!!!!!!!!!!!!! My wife had a situation with her battery. We explained the circumstances and MAZDA just took care of it!!!!! Again, THE BEST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More
by Harry Pieczenik
Other Employees Tagged: Chris Mendoza, Daniel Bruce, Fernando Gonzalez, Luis Torres
January 10, 2023
Bottom LINE! This dealership takes care of my family. My wife feels comfortable going in for anything as well as I do. Now that is what you want from a dealership This dealership takes care of my family. My wife feels comfortable going in for anything as well as I do. Now that is what you want from a dealership!!!! More
by Harry Pieczenik
Other Employees Tagged: Chris Mendoza, Daniel Bruce, Fernando Gonzalez
November 12, 2022
Unfortunately my 2017 Mazda CX9 with only 45,000 miles developed a coolant leak which ended up coming from the cylinder head! Basically my engine was toast. We took great care of our vehicle and had its r developed a coolant leak which ended up coming from the cylinder head! Basically my engine was toast. We took great care of our vehicle and had its routine service performed by Huntington Beach Mazda. Found out in doing web searches that this is a known issue for my vehicle and year. Long story short, my warranty had recently expired but David Hernandez helped me through the process of appealing to Mazda corporate as this should never happen at this low of miles unless there are defects to the engine. With David’s help, Huntington Beach Mazda was able to get the warranty extended to cover a new partial engine replace with only a deductible cost to me. Once it was worked out with Corporate (took about a week and a half), HB Mazda quickly ordered the parts and had it fixed in only a week. This is amazing as fixes of this complexity can easily be two or three weeks. Our car is running great now. Hats off to HB Mazda and David. (David kept me informed throughout the process with clear and honest communication.) More
by John B.
