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David Espinoza
David Espinoza at Ciocca Ford Lincoln of Lawrenceville
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David Espinoza | Page 5

Service Advisor

Ciocca Ford Lincoln of Lawrenceville

2920 Brunswick Pike
Lawrence Township, NJ 08648

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4.5
82 Reviews

Industry Experience

17 yrs, 10 mos

Languages Spoken

Spanish Spanish

4.5

82 Reviews

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82 Reviews of David Espinoza

April 13, 2024

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Employee Rating

Did a fine job job getting the GPS updated. Took very little time to install the part. Happy with your wool! More

by MTAKACS0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jackie Krzaczyk

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Apr 15, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

April 13, 2024

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Employee Rating

Overall good place to take my Ford. However, more expensive than other places and the explanations during my repair were confusing. Once I asked at the end, it made more sense. I didn't More

by kanikki52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jackie Krzaczyk

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Apr 15, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Hi Kanikki, thank you for the review regarding our service department. We apologize if you feel our pricing is high, as well as any confusion with the work performed. We will be sure to correct this moving forward. If you would like to discuss anything further, please don't hesitate to reach out!

April 11, 2024

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Employee Rating

The service manager is fantastic He listens to you develops a good relationship Feels like working with family More

by rmackenziejr
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Recommend Dealer
Yes

Other Employees Tagged: Mark Cook

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Apr 12, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Ford-Lincoln of Lawrenceville your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

April 09, 2024

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Employee Rating

The service agent and technician were very professional and completed my service on a timely basis More

by SWANKE
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Recommend Dealer
Yes

Other Employees Tagged: Jackie Krzaczyk

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Apr 10, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

April 08, 2024

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Employee Rating

Available and easy to talk with to get answers. This was not the case with the Flemington location. More

by sbecker379
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Recommend Dealer
Yes

Other Employees Tagged: Jackie Krzaczyk

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Apr 08, 2024

Ciocca Ford Lincoln of Lawrenceville responded

We really appreciate the recommendation, Sbecker! Thank you!

April 07, 2024

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Worst experience ever. Your service center is a joke. I will never be coming back. More

by FENRIS2112
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Recommend Dealer
No
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Apr 08, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Sorry to hear that you had a bad experience at our dealership. Please call 609-882-2900 and speak with one of our managers to discuss further.

April 07, 2024

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Employee Rating

Pleasant welcome. Complete explanation of the anticipated service, along with making sure the dealership had the correct phone number to contact me when the car was do More

by WEEN41
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jackie Krzaczyk

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Apr 08, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thank you very much for such a great review, Ween! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

April 06, 2024

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Excellent service and great communication through each step. I really appreciated the video inspection and the transparent communication regarding what needs to be fixed. More

by jeongeunpark18
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Recommend Dealer
Yes

Other Employees Tagged: Jackie Krzaczyk

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Apr 08, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thanks for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

April 05, 2024

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Everyone was super kind and my oil change took just as long as they said More

by Mia Mintz
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Recommend Dealer
Yes
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Apr 08, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

April 04, 2024

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Employee Rating

He was quick ,keep me updated on the progress of the bronco and what parts he needs to order More

by TONYSNJ
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 05, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

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