David Cozza | Page 3

A wonderful experience Mickey was and always has been a very knowledgeable person that has a lot of empathy for the customer. This is our second purchase at Maplecrest Ford Mickey was and always has been a very knowledgeable person that has a lot of empathy for the customer. This is our second purchase at Maplecrest Ford and we are very satisfied More

Helpful 0

Report | Print

Excellent customer service Micky and everyone at Maplecrest Ford make sure you get the car you want! Customer service is the best! I love my Edge 2019!!!!! I will return to get Micky and everyone at Maplecrest Ford make sure you get the car you want! Customer service is the best! I love my Edge 2019!!!!! I will return to get my new Edge in 3 years More

Helpful 0

Report | Print

The buying experience was great . I did shop around and found the people at Maplecrest a pleasure and I got the best price. This is my second vehicle bought there in the last 2 years. I did shop around and found the people at Maplecrest a pleasure and I got the best price. This is my second vehicle bought there in the last 2 years. More

Helpful 0

Report | Print

Best Car Buying Experience Ever! History... I found Maplecrest Ford after a long unsuccessful search for a (lightly) used Toyota Rav4 which will serve as my daughter's first car. I v History... I found Maplecrest Ford after a long unsuccessful search for a (lightly) used Toyota Rav4 which will serve as my daughter's first car. I visited 9 dealers, some used car lots and some full dealerships and drove 12 cars. I made offers on 3 which were accepted but never got completed because each dealer tried to add on ridiculous fees (example: $1995.00 "dealer fee") and inflated costs for Doc fees and DMV fees. I walked into Maplecrest Ford - Mendham late on a Saturday afternoon and met with Emma Giordano (randomly as no salespeople pounced on me when I walked in) to check out a 2012 Rav4 that was exactly right for us. Car was perfect. Mechanically sound, drove perfectly and really just super clean. I decided to make an offer right after test drive. This is where Emma Giordano and Maplecrest really differentiated themselves from the norm. The offer I made was for just a few hundred less than asking price to keep in-line with KBB fair market price and was approved in 5 minutes. At this point Emma also explained that there would be no bogus "dealer fees" and the Doc fee was in-line with the statewide average and there would be no up-charges in the DMV fees. All of this I took with a grain of salt due to my prior experiences. Bottom line... for the first time in all of my car-buying years, Emma was completely honest and true to her word. She brought out paperwork which described what we discussed exactly, and we had a deal. I would pick the car up that Monday. She then told me she would have everything ready for me and I would be in-and-out quickly at pickup time. Once again, complete honesty and service to the customer from Emma! I arrived and the car was prepped and looking great and parked right outside the door. 10 minutes later the docs were signed and I was on my way. Honorable mention here to David Cozza the sales manager for having everything ready to sign and not adding any BS to the process! Really, just the best purchase experience I could have asked for end-to-end. Thanks Emma! My daughter loves her new ride! More

Helpful 1

Report | Print

Olivia was the bomb I had ah excellent and painless buying experience. Olivia and David were both knowledgeable on every question I had and provided expedient service. I I had ah excellent and painless buying experience. Olivia and David were both knowledgeable on every question I had and provided expedient service. I would recommend Maplecrest to anyone purchasing a vehicle and I'm sure I will be back for future purchases. More

Helpful 0

Report | Print

Bill Devine Bill made my experience at maplecrest easy, enjoyable, and very comfortable. I will recommend Bill Devine to family and friends for future purchases. Bill made my experience at maplecrest easy, enjoyable, and very comfortable. I will recommend Bill Devine to family and friends for future purchases. Great salesman and great people! More

Helpful 0

Report | Print

Awesome Dealer - Awesome F-150 James was easy to work with during the entire process. His pleasant and no pressure attitude made for a relaxing buying experience. He gave me a gr James was easy to work with during the entire process. His pleasant and no pressure attitude made for a relaxing buying experience. He gave me a great price on the purchase and on my trade in. James kept me informed during the day via text messages while they were adding some accessories to my truck. He did a great job with explaining all the features on my truck to ensure I get the full use out of the vehicle before driving away. The rest of the staff was great also. I highly recommend Maplecrest Ford in Mendham! More

Helpful 0

Report | Print

Bought my 3rd truck from Maplecrest Ford This was my 3rd time purchasing from this dealer and as always it was an easy and great experience. This time i found a new saleperson - Charles Coun This was my 3rd time purchasing from this dealer and as always it was an easy and great experience. This time i found a new saleperson - Charles Countryman. I cannot say enough good things about Charles as he guided me through the process for nearly 5 months as i bought a Raptor and that is time it takes for completion. Charles was very attentive and was there for every step. You will also find that he is at the dealer and around the floor nearly every minute they are open so he's easy to find. The sales managers Dave and Rodrigo are both top notch as well. More

Helpful 0

Report | Print

Quickest Car Purchasing Experience Ever I have never had such a quick, and hassle free car buying experience as I did at Maplecrest Ford of Mendham. Marla contacted me minutes after I submit I have never had such a quick, and hassle free car buying experience as I did at Maplecrest Ford of Mendham. Marla contacted me minutes after I submitted a request for a trade in on their website. She gave me a quote my trade in and the Focus RS I was looking at and made an appointment for me to stop by in the afternoon. Once there, I was greeted by Micky who went on the test drive with me, and afterwards, to my surprise, kept the quotes for the trade in and the Focus RS that Marla provided to me over the phone earlier. Other dealers had given me quotes over the phone, and then changed them when I came in in person, so this was quite the surprise. I completed the paperwork with Dave, who presented the various service packages they offer, but didn't try to pressure me into buying them. Marla, Micky, and Dave are true professionals and made this a great experience. I would not hesitate to recommend them to anyone I know who is in the market for a new car. More

Helpful 0

Report | Print

Roush Just got a f150 roush Transition was easy and smooth Would go back to get another truck in the future. Would definitely recommend this dealership Just got a f150 roush Transition was easy and smooth Would go back to get another truck in the future. Would definitely recommend this dealership to friends and family More

Helpful 0

Report | Print