David Christensen | Page 2

Unpleasant buying experience. Facility is beautiful, but sales force seems intimidated by managers, one of whom publically berated a salesperson while we were there - including u Facility is beautiful, but sales force seems intimidated by managers, one of whom publically berated a salesperson while we were there - including use of severe profanity. Pricing on new vehicle was not clear, and differed significantly from website. Salespersons we dealt with were courteous, but managers were not. When contracts were ready to sign, finance mgr just yelled across the lobby for us to come over and sign. We won't be returning. At 62, I've bought a lot of cars, and this was by far my worst experience. More

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We came here looking for a solution for our family and they listened to our needs and met them perfectly. Cares about family and budget. Jerome the salesman was the best! they listened to our needs and met them perfectly. Cares about family and budget. Jerome the salesman was the best! More

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Worked with us to get exactly what our it family needed. Cared about our family and our budget. We loved our salesman, Jerome. Cared about our family and our budget. We loved our salesman, Jerome. More

by haleyschneider94 Verified Customer Verified Customer

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Great experience. This is my second car purchase from Capital Hyundai. Jerome was my salesman for both. He is the best! I wouldn't want anyone else. This is my second car purchase from Capital Hyundai. Jerome was my salesman for both. He is the best! I wouldn't want anyone else. More

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The vehicle had a blown radiator and no help from anyone to get it corrected. Ended up having to take it to another dealership to get it serviced. Was not made aware of any faults in the vehicle and was let to get it corrected. Ended up having to take it to another dealership to get it serviced. Was not made aware of any faults in the vehicle and was let drive a broken and unsafe vehicle of the lot with my children. The car wasn't cleaned or detailed properly upon receiving the vehicle. More

by artemismoon330 Verified Customer Verified Customer

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Patient, helpful, heard my concerns, gave me choices Professional, courteous I can't think of any more words Professional, courteous I can't think of any more words More

by ems840mitch Verified Customer Verified Customer

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Easiest car buying experience I've had in years! ! Sales team went out of their way to ensure I was satisfied with everything before I drive away in my new Santa Fe. Amazing vehicle! Love it! ! Sales team went out of their way to ensure I was satisfied with everything before I drive away in my new Santa Fe. Amazing vehicle! Love it! More

by Ted.sampson Verified Customer Verified Customer

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Absolutely the best car buying experience I've ever had. Jerome was the perfect salesman. No pressure but answered all my questions and gave me space to make a good decision. Jerome was the perfect salesman. No pressure but answered all my questions and gave me space to make a good decision. More

by SHEEPDOC Verified Customer Verified Customer

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Before signing papers with Alex we stated we wanted the ac looked at. He took it back to his mechanics and the said nothing was wrong with it. Alex told us to take it home and check it with our gauges to s ac looked at. He took it back to his mechanics and the said nothing was wrong with it. Alex told us to take it home and check it with our gauges to see if it's low and it was. We got the run around for three days and on Saturday I told him I would be coming up there to get it looked at for me to get told 'we don't do this service on the weekends, I asked for the GMs name and the sales guy-Alex wouldn’t relay it to me. ' It was 75 on Saturday so we went and payed out of pocket for refrigerant to get put in my vehicle three days after buying it. I will never buy a vehicle from Hyundai again. Thanks More

by gingerscozzari9 Verified Customer Verified Customer

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I knew what I wanted, they catered to everything I needed and more. Great overall experience! and more. Great overall experience! More

by STEFCONNER06 Verified Customer Verified Customer

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