Dave Frazier | Page 8

Sincere, courteous and efficient. Have been a HNPR client for more than a dozen years -- having purchased some half dozen new cars within that period.. Have always been treated court Have been a HNPR client for more than a dozen years -- having purchased some half dozen new cars within that period.. Have always been treated courteously, efficiently, timely. That is what brings me back time after time More

by henskoz Verified Customer Verified Customer

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Salesperson Bill paranti is the best salesman I ever met no pressure just facts about car. Great experience with Bill and Dave Frazier I now have 11 Hyundas in m Bill paranti is the best salesman I ever met no pressure just facts about car. Great experience with Bill and Dave Frazier I now have 11 Hyundas in my immediate family. Wow should do a commercial. Lol More

by Kfcar2018 Verified Customer Verified Customer

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A GOOD EXPERIENCE MIKE PATTEN WAS CERTAINLY A NICE SALESMAN. HE WORKED WITH ME AND DAVE FRAZIER TO MAKE MY PURCHASE NOT SO PAINFUL. I HAVE BOUGHT 4 HYUNDAI FROM YOUR MIKE PATTEN WAS CERTAINLY A NICE SALESMAN. HE WORKED WITH ME AND DAVE FRAZIER TO MAKE MY PURCHASE NOT SO PAINFUL. I HAVE BOUGHT 4 HYUNDAI FROM YOUR DEALSHIP AND THEY WERE ALL GOOD. More

by FRAMETTA45 Verified Customer Verified Customer

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Love Hyundai products I'm on my third Hyundai product I really love my 2018 Hyundai Elantra value Edition I will always be a Hyundai customer I can't wait till next year ti I'm on my third Hyundai product I really love my 2018 Hyundai Elantra value Edition I will always be a Hyundai customer I can't wait till next year till I get my first house with a garage to park my lovely Hyundai Insider when not in use More

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Great Experience Ben and everyone at Hyundai Of New Port Richey were a pleasure to work with and made buying my new Elantra fast and easy. I will be back! Ben and everyone at Hyundai Of New Port Richey were a pleasure to work with and made buying my new Elantra fast and easy. I will be back! More

by abalk430 Verified Customer Verified Customer

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Hyundai NPR 4 Life! This is my 4th purchase from Hyundai of New Port Richey and I wouldn’t go anywhere else! They always help get me in the best vehicle for our family’s This is my 4th purchase from Hyundai of New Port Richey and I wouldn’t go anywhere else! They always help get me in the best vehicle for our family’s needs at the best price. Sales department are all so kind, finance makes the difficult paperwork quick and enjoyable, and service always helps my trip there easy and never fails to get the job done. More

by Stacey Hughes Verified Customer Verified Customer

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New vehicle I have great experience with the staff how knowledgeable is and how good they take care of the customers also this is not my first time purchasing a v I have great experience with the staff how knowledgeable is and how good they take care of the customers also this is not my first time purchasing a vehicle from Hyundai and I'm always happy with and definitely I will return because of the people great service and good cars More

by viktormilojevic0 Verified Customer Verified Customer

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Wonderful car buying experience Dan Forsey went over and above to help us find the perfect car. We just bought our 3rd Hyundai and leased our 2nd, so 5 Hyundai’s total!! We always co Dan Forsey went over and above to help us find the perfect car. We just bought our 3rd Hyundai and leased our 2nd, so 5 Hyundai’s total!! We always come back to Dan. We highly recommend Hyundai of New Port Richey AND Dan Forsey. More

by bmgundy Verified Customer Verified Customer

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Sales Scam Artists & Service Nightmare! Bought used car in 2017, Hyundai Accent, inspected car and no dents. They drive car and park it, I take home and get out of car I see dent in rear of Bought used car in 2017, Hyundai Accent, inspected car and no dents. They drive car and park it, I take home and get out of car I see dent in rear of car and I end up paying for cost to repair it because they will not admit to their service attendant causing dent in car. Also, the financial associate did not file paperwork with DMV until a couple of days before my temporary tag was to expire so I was driving around for 5 days with an expired license plate. The dealership refused to issue me a new temporary tag and tried to blame it on DMV's processing time. Subsequently, I went down to DMV and verified paperwork from dealership was not received until just 2 business days before my tag was to expire. Liar, Liar, Pants on Fire! Shame on you Lying to my face Finance person. I confronted them and they threatened to call Sheriff's Dept. because I was upset I could be ticketed for driving with illegally expired plate. Evidently, they did not call because they knew how ridiculous they would look to Sheriff's Deputy explaining why they refused to give me a new plate. Don't know about anybody else but I have bought many cars and usually get my new license plate within 2 weeks, not 35 days! Next, they supposedly give you 3 free oil changes. I make an appointment for 9:30 am and take it in and I was told they had no available appointment at that time so why did they schedule me for that time make me drive 30 minutes to the dealership? I schedule another appointment for 6:30 pm and drive 30 minutes after picking up my 4 year old daughter from daycare. I arrive and there are 5 people standing around doing nothing and are unable to take my car for a simple oil change, only 1 person is allowed to take my car and she is involved in some accounting dispute with another customer...I wait and wait and wait some more and findly 30 minutes have gone by and appears this dispute is not going to have an immediate end and my daughter is getting hungry. I once again ask the employees standing around doing nothing if they can take my car and have the other lady do paper work later and told no, finally I leave. Anybody at this Dealership hear of Cross-training duties to help out. Simply Untrained & Lazy Staff! So I have given up now and let my wife do the 3rd attempt at a simple oil change. She is finally successful in getting the oil change done but did have to wait 2 hours with my daughter. Don't know about anybody else but this sounds like a Nightmare to me for a very simple oil change. Stupid me, thinking well maybe this was just a problem with the Used Car Dept. so I decided to purchase a new car in 2018, a Hyundai Elantra. The Salesman talk so much you could not get a question in focusing on all the features he wanted to talk about, surprised to find out after I purchased car that no CD player in car, very nice that this was not disclosed while salesman draws your attention to numerous other issues since they probably already know this would be a deal breaker, even the Sales Manager admitted to me that other customers were upset after finding this out. He assured me they will use this as a training situation for their salesmen but this does not help me out, Why did they not use as training tool when it happened to prior customers? Hmmm, I wonder if just saying that. Also, I received the car uncleaned with some kind of white grease on the rear passenger seat that had to be cleaned and a day later I noticed on the inside of the same rear passenger door which had not been opened had a dent and some paint scraped off which they did agree to fix and told me it would take 1 day. I drive in after 1 day to pick up my car and told no you can not have my car yet. Evidently, it either takes longer to fix a 1 inch scrape of paint and dent or they did it late in the day and it was not ready. Oh, I got my car back after 3 days, go figure. By the way, I tried to drop off my car on a Sunday which was convenient for me but was told we can only give you a rental car for 1 day because it is a 1 day job. I guess it does matter they sold me a damaged car, it would be unheard of that they go the extra mile to provide convenience for their customer by taking the car on Sunday instead of making tough arrangements for my wife and I to drive 30 minutes in the opposite direction when we both work and have to take our daughter to daycare. Oh well, picked up the car 3 days later and the car is fine except for mud splashed all over the left passenger side of the car. The lady said sorry, they must have hit a mud puddle driving it back to the lot. I simply responded, I didn't really expect this dealership to deliver the car to me clean! You be the judge of these experiences, Good Dealership or Nightmare Dealership? I think you know my answer! More

by dwhiteman Verified Customer Verified Customer

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Outstanding I had a more than enjoyable experience! This is my second car from here and I couldn't be happier (I actually cried because I was so happy). Within 30 I had a more than enjoyable experience! This is my second car from here and I couldn't be happier (I actually cried because I was so happy). Within 30 days of me getting my car, my parents also bought my brother his second car (first was from here as well), a car for my mom, and a car for my grandma. To say we love this company, location, and staff, would be a huge understatement. We've been loyal customers since 2012 and we'll absolutely stay that way. To name a few names, Ben, Mike, and Dave, were AMAZING!!! They had answers to every question and truly made getting my car, and all previous cars, such a easy and fun process. Not only will I recommend people to come here and purchase from the company/staff, but I already have and they've bought two cars so far and love them! Hyundai of New Port Richey never fails to exceed mine and everyones expectations. More

by the4dfam Verified Customer Verified Customer

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