Darren Schwartz | Page 2

Tony Toland was very thorough, explaining each option while we were building my Jeep Wrangler. He listened to my questions and made suggestions so I could get the vehicle I wanted. He called me to let me while we were building my Jeep Wrangler. He listened to my questions and made suggestions so I could get the vehicle I wanted. He called me to let me know the progress of my vehicle and made sure I got my Wrangler as soon as possible. I look forward to purchasing another vehicle when this lease is up. More

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Was looking for a Gladiator did a new build was more than I could afford but they had a sport unlimited just what I needed and love it thanks Tony I could afford but they had a sport unlimited just what I needed and love it thanks Tony More

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Fantastic experience, Tony Toland was very good and made my experience very pleasing. Financing people were great. Would buy from this dealership again. Highly recommend. my experience very pleasing. Financing people were great. Would buy from this dealership again. Highly recommend. More

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Tony went above and beyond to get us the vehicle we wanted, he works in the Chrysler/Dodge area but helped us with the GMC. Thank you - thank you - thank you!!! wanted, he works in the Chrysler/Dodge area but helped us with the GMC. Thank you - thank you - thank you!!! More

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Great experience with purchase of Jeep Cherokee and Tony Toland at Northwest Hills Chrysler. Tony provided comprehensive overview of vehicle and ensured a very smooth purchase! Toland at Northwest Hills Chrysler. Tony provided comprehensive overview of vehicle and ensured a very smooth purchase! More

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***Initial reaction along with an update***. My interactions with the sales staff were incredibly and they really cared about getting myself and my girlfriend the right car at the right price. Sadl interactions with the sales staff were incredibly and they really cared about getting myself and my girlfriend the right car at the right price. Sadly, my experience with the financial manager Darren Schwartz was less than stellar. Mr. Schwartz attempted to add on every option that would cause the price to increase. He also lied directly to my face and told me that he was required by the state of CT to VIN etch the vehicle. He did not give us the option to decline the $200 charge and when I told him that one of his sales staff told me not to opt for the VIN etching he became visibly upset. He said that was false and that his sales staff would be dealt with accordingly. Again the sales staff specifically Mr. Hogarth were all exceptional. However, I will not be purchasing another vehicle from this dealership because of the financial manager Darren Schwartz. ****UPDATE**** I spoke with the general manager Steve Boswell and was refunded the VIN etch fee. Mr. Boswell confirmed that Mr. Schwartz was out of line and apologized for the inconvenience. This was above and beyond customer service and changed my mind about using this dealership. I would purchase another vehicle, however, I will request that Mr. Schwartz is not a part of the sale. That is also my advise to anyone reading this... use any of the other managers. More

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Jonathan Cruz was very comfortable to work with, made my decision very easy to stick with NHC. Steve, Darren and the staff was very helpful. decision very easy to stick with NHC. Steve, Darren and the staff was very helpful. More

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In eight years of owning Jeeps from this dealership, only once have I been disappointed. I find the majority of team members exceptional, knowledgeable, and extremely gracious. My latest experience purchasi once have I been disappointed. I find the majority of team members exceptional, knowledgeable, and extremely gracious. My latest experience purchasing a Jeep Gladiator with the assistance of Anthony Ramos was the best. More

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Jeep Grand Cherokee William was the perfect Sales person for us. He was attentive and friendly without being pushy. He should be the example all your other Sales people William was the perfect Sales person for us. He was attentive and friendly without being pushy. He should be the example all your other Sales people follow! Darren worked with us on the financing, and we started with zero percent, and he walked us through the difference of 0% vs. rated. It seems we saved a little money. With the right Sales and Finance person, we would consider purchasing again at your dealership. More

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Worked with William Hogarth, as we have in the past. A great experience as always! Our family has bought several vehicles from NW Hills over the years, and three from William in this year alone. Always tr great experience as always! Our family has bought several vehicles from NW Hills over the years, and three from William in this year alone. Always treated with professionalism, no nonsense, and courtesy. Will most definitely buy from NW Hills Jeep again in the future, and will recommend! More

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