Darrell Herbert
Darrell Herbert at Brilliance Honda of Crystal Lake
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Darrell Herbert | Page 3

Finance Manager

Brilliance Honda of Crystal Lake

680 W Terra Cotta Ave
Crystal Lake, IL 60014

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4.9
88 Reviews

Dealership Experience

24 yrs, 6 mos

4.9

88 Reviews

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88 Reviews of Darrell Herbert

January 09, 2024

Dealership Rating
Employee Rating

The dealership is amazing. My family and I have bought multiple vehicles from Brilliance. Their sales, finance and service teams are honest, helpful and I have and will continu More

by Hboyd11614
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 19, 2024

Brilliance Honda of Crystal Lake responded

Hi Hboyd11614, thank you for taking the time to leave a review for us at Brilliance Honda Of Crystal Lake. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Thank you again for this wonderful review and hope to assist you again in the future. Thank you, Kelly Keefe Brilliance Honda

December 30, 2023

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Employee Rating

Matt Darwit was an excellent salesperson. He is very knowledgeable and patient. His communication with me was always timely. Overall the dealership was excellent. More

by dgranath405
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Darwitt

December 23, 2023

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The best car dealership in McHenry County! Here we go again: just purchased another car from Brilliance Honda! I have been with them for over 23 years now and they never have disappointed me. More

by ioanapa
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: James Keefe, Thomas Keefe , Shaun, Ted and Joe Service Dept

Jan 23, 2024

Brilliance Honda of Crystal Lake responded

Ioanapa, it's experiences like yours that really keep us motivated! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Kelly Keefe Brilliance Honda of Crystal Lake

December 20, 2023

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Salesman was interested in answering all of my questions. Rich was intent on understanding me. More

by Paul
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Rich Wicker 5 stars

Jan 23, 2024

Brilliance Honda of Crystal Lake responded

Hi Paul, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kelly Keefe Brilliance Honda of Crystal Lake

December 05, 2023

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Employee Rating

Fantastic experience, 10 of 10. Jason, Rich, and Darrell made for an excellent buying experience, couldn't be happier (and this is coming from someone who deeply dislikes buying car More

by traipse.delays-0k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Watt

Dec 09, 2023

Brilliance Honda of Crystal Lake responded

Hi Traipse.delays-0k, thank you so much for your positive comments about Brilliance Honda Of Crystal Lake! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Until then, take care and drive safe. Kelly Keefe Brilliance Honda of Crystal Lake

November 30, 2023

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Employee Rating

Great service. Answered all questions . Patient with me. Explained features of vehicle in a clear and concise manner. More

by jgilligan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Rollak

Dec 09, 2023

Brilliance Honda of Crystal Lake responded

Jgilligan, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care! Kelly Keefe Brilliance Honda of Crystal LakeJgilligan, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care! Kelly Keefe Brilliance Honda of Crystal Lake

November 29, 2023

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Employee Rating

Rob Calhoun was great. We appreciated the no-hassle test drives. Rob contacted me as soon as the car arrived, and honored the transparent price we had already agreed upon More

by plan-03-stipend
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Calhoun

Dec 09, 2023

Brilliance Honda of Crystal Lake responded

Plan-03-stipend, your wonderful feedback and rating mean a lot to us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Brilliance Honda Of Crystal Lake! Feel free to reach out to us if you need anything. Have a wonderful day. Kelly Keefe Brilliance Honda of Crystal Lake

November 02, 2023

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Evan was so great to work with and explained everything thoroughly! Highly recommend this dealership! Darryl was also so great at answering all financial questions. More

by vickig400
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evan Medsker, Rick Miller

Nov 08, 2023

Brilliance Honda of Crystal Lake responded

Vickig400, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brilliance Honda Of Crystal Lake. If you ever need anything else, please do not hesitate to reach out! We sincerely thank you for the positive review, and look forward to seeing you again soon! Kelly Keefe Brilliance Honda of Crystal Lake

October 19, 2023

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Everyone is always upfront and honest. This is my second purchase from brilliance and I would recommend you guys highly. Evan was and has always been very nice and Daryl in finance is alwa More

by klimek3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Evan Medsker, Lauri Cavin

Nov 02, 2023

Brilliance Honda of Crystal Lake responded

Klimek3, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Kelly Keefe Brilliance Honda of Crystal Lake

October 07, 2023

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Employee Rating

Very nice dealership! Everyone that I encountered was very friendly, helpful and laid back, no pressure! More

by mtn031770
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Keefe, Thomas Keefe

Nov 02, 2023

Brilliance Honda of Crystal Lake responded

Hi Mtn031770, thank you for taking the time to leave a review for us at Brilliance Honda Of Crystal Lake. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience. We sincerely thank you for the positive review, and look forward to seeing you again soon! Kelly Keefe Brilliance Honda of Crystal Lake

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