Darlene Cole | Page 4

Most of the staff was amazing to deal with! Some of the stuff were unbelievable and had amazing interpersonal skills...Darlene was one of them... Amazing! Best service I've ever had. I was shock Some of the stuff were unbelievable and had amazing interpersonal skills...Darlene was one of them... Amazing! Best service I've ever had. I was shocked my first day in and that's what helped us to buy our Jeep Cherokee! One person at the paperwork end was not quite as organized but not horrible. Overal I would rate this place 4 stars :) More

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Excellent Went in to see the used Honda CRV. Talked to Darlene Cole. She is undeniably the best salesperson I have ever bought a vehicle from. Knowledgable Went in to see the used Honda CRV. Talked to Darlene Cole. She is undeniably the best salesperson I have ever bought a vehicle from. Knowledgable, courteous and made the entire experience a great one. I did buy the Honda and will definitely buy here again. And will go directly to Darlene for another excellent experience in what it means to know your product and take care of your customer. More

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Repeat Customers Came in for service and got a deal on a new vehicle and trade in. The experience was great, they really went out of their way to invest in our vehicle Came in for service and got a deal on a new vehicle and trade in. The experience was great, they really went out of their way to invest in our vehicles with an eye towards future purchases and vehicle value. The only thing I feel they can improve on is making sure all the little details are covered and a more streamlined experience from purchasing to hand off of the vehicle! More

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Great sales staff very knowledgable of their produvts This was our very first "New Vehicle" purchase. We have always bought "new to us" and had many questions about financing and the many options availabl This was our very first "New Vehicle" purchase. We have always bought "new to us" and had many questions about financing and the many options available to us on a new Jeep. We had a great salesperson Darlene an she was very patient with all of our questions! We very much appreciate the help we received thru her and this dealership. More

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Amazing to deal with!! I had an awesome experience dealing with these guys! They took a Wrangler off my hands and got me into a vehicle that was a lot more affordable on the I had an awesome experience dealing with these guys! They took a Wrangler off my hands and got me into a vehicle that was a lot more affordable on the cheque book! More

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Customer service was very good Their customer service was very good and they were very helpful throughout the whole process. When I picked the car up the employee was good at explan Their customer service was very good and they were very helpful throughout the whole process. When I picked the car up the employee was good at explaning everything the car had to offer as well to help set some stuff up. After everything was said and done I'd go back there if I every needed a new car again. More

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Professional Service Blue Mountain Chrysler is a very good company to deal with. There service is very personal and prompt. I was impressed with their teamwork in puttin Blue Mountain Chrysler is a very good company to deal with. There service is very personal and prompt. I was impressed with their teamwork in putting a deal together. I would definitely deal with them again. Darlene Cole in sales was great. Rad Whitehead More

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Long drawn out experience Although I was asked to write a good review about this dealership, I find myself hard pressed to do so. The people that work at blue mountain are very Although I was asked to write a good review about this dealership, I find myself hard pressed to do so. The people that work at blue mountain are very friendly & laid back. However, even though this may be a good thing to look for when searching for a dealership to purchase your newest vehicle at, being too laid back can be very frustrating for the customer. I bought my new to me jeep at the end of January & although it took a while to get into something the paperwork was done in a timely manner thanks to Steve Grey, he was awesome. I did not receive the second key to the vehicle or the old license plate from the truck I traded in. It was a very big case of the left hand not knowing what the right hand was doing. Despite consistent calling to the dealership, who said that it was being done, it still hasn't been given to me. It's now the middle of March & dealing with only having one key to your vehicle can be extremely frustrating. I hope that for future customers, the staff will not completely diregard them after they sign on the dotted line. According to marketing statistics, the best way for a company to make money is to keep the old customers happy, so that in the future the customer will continue to do business with them. Unfortunately blue mountain has left a sour taste in my mouth & I will not be returning to deal with them again. More

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I have bought a awesome van from a awesome dealership This dealership was very helpful with getting a new van for the family didn't have the van I wanted but found one asap 2 days and it was on the lot an This dealership was very helpful with getting a new van for the family didn't have the van I wanted but found one asap 2 days and it was on the lot and me driving it the day after helpful with the financing to my needs. Would recommend this dealer for new or use as they are very helpful from start to finish More

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Customer Satisfaction I have dealt with Darlene Cole on the purchase of three vehicles from Blue Mountain Chrysler and she has gone above and beyond customer service and sa I have dealt with Darlene Cole on the purchase of three vehicles from Blue Mountain Chrysler and she has gone above and beyond customer service and satisfaction. Friendly and taking the time to ensure that I was happy with my purchase. More

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